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Reviews of Courtyard by Marriott Mahabaleshwar

4 out of 5
Courtyard by Marriott Mahabaleshwar
19B METGUTAD PANCHGANI-MANHABALESHWAR, Mahabaleshwar, MH

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bipin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was awesome by all staff members. Lots of choices for breakfast as well dinner. Very well trained all staff members. I would highly recommend this hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jay, Bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has beautiful views all around. The different areas like Quarter Deck, pool area, Berry Library restaurant, etc. are great for chilling and relaxing away from the big city hustle. The food is very good, service is outstanding everywhere on the property and they certianly go above and beyond to make your stay comfortable and the experience enjoyable. They also have kids activities and a play/game room which our four year old son loved. The rooms could have been better. The bathroom fixtures and all plugs in the rooms are not well secured and falling off. Otherwise, the staff, service and food is excellent.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jinhee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They requested too much documents for check-in. Even though it is a 5 star hotel, the interior facilities felt like a 3 star. The room is dusty and the bathroom is full of stain. Despite the cold weather, there is no heating in the rooms. Staff did not care anyone swimming naked in the swimming pool without wearing a swimsuit. Also, there was nothing edible for breakfast and the food we ordered 3times was not even served.
Stayed 1 night in Jan 2024

8/10 Good

Chinmay

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, warm hospitality, great food and most importantly thoughtful. Had booked a room that had access by stairs. On seeing we have a senior citizen with us, Mr Imran immediately changed and upgraded our room. Very warm hospitality each time at the restaurant by everyone, especially by Mr Sanket. Had a great two days with family.
Stayed 2 nights in Oct 2023

4/10 Poor

Shahid A

Travelled with family
Disliked: Staff & service
Just Ok. Rover priced
The hotel is good compared to other properties in the location however it’s not value for the money. If travel with family, please book breakfast, dinner package as if you book while staying hotel will take advantage of the situation. There are no good resturant nearby.
Stayed 2 nights in Jun 2023

8/10 Good

kavita

Stayed 2 nights in Jun 2023

8/10 Good

Hemant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

ghalsasi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views Lovely rooms Super friendly staff Awesome facilities Loved the stay
Stayed 3 nights in Mar 2023
Response from Courtyard Mahabaleshwar on 2 Apr,2023
Dear Ghalsasi, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay and enjoyed the views and the service extended by the team. The team and I look forward to welcoming you to Courtyard Mahabaleshwar. Warm Regards,Siddharth SatheGeneral Manager

10/10 Excellent

Faisal

Stayed 1 night in Dec 2022
Response from Courtyard Mahabaleshwar on 7 Feb,2023
Dear Faisal, Thank you for sharing your feedback on your recent visit to our hotel. Your overall positive feedback compliments will be shared with my entire team, and all of us look forward to hosting you again soon.Warm Regards, Siddharth SatheHotel Manager

10/10 Excellent

Ranjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Courtyard Mahabaleshwar on 7 Feb,2023
Dear Ranjan, Thank you for sharing feedback of your recent visit to Courtyard by Marriott Mahabaleshwar. We are delighted to know that your experience was comfortable and enjoyable.Look forward to your next visit. Warm Regards, Siddharth SatheHotel Manager

10/10 Excellent

Prakhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Courtyard Mahabaleshwar on 1 Jul,2022
Dear Saurabh, thank you for taking the time to review your stay with us and for sharing positive feedback. Stay safe and we look forward to welcome you back with more unforgettable experiences. Best regards, Siddharth Sathe Hotel Manager

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantabulous Service and Beautiful location!!!
It was an exceptional experience to stay at this property. The food was amazing with varied delicacies.
Stayed 2 nights in May 2022
Response from Courtyard Mahabaleshwar on 1 Jul,2022
Dear Saurabh, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. I have shared your words of praise with the team and they are thrilled. I hope your next visit is just around the corner. We look forward to another opportunity to host you with us. Best regards, Siddharth Sathe Hotel Manager

10/10 Excellent

Shrikant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
The property is new with an excellent view. The breakfast and dinner spread is very good. Overall great value for money
Stayed 1 night in May 2022
Response from Courtyard Mahabaleshwar on 11 May,2022
Dear Shrikant, thank you for taking the time to review your stay with us and for sharing your valuable feedback. We truly appreciate your business and your trust in us. We look forward to welcoming you back again soon. Best regards, Siddharth Sathe Hotel Manager

10/10 Excellent

Riteshkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Courtyard Mahabaleshwar on 11 May,2022
Dear Ritesh, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. I have shared your words of praise with the team and they are thrilled. I hope your next visit is just around the corner. We look forward to another opportunity to host you with us. Best regards, Siddharth Sathe Hotel Manager

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Mar 2022
Response from Courtyard Mahabaleshwar on 5 Apr,2022
Dear Anwar, Thank you for taking the time to review your stay with us and for sharing positive feedback. We truly appreciate your business and your trust in us. The team looks forward to host you again soon. Warm Regards, Siddharth Sathe Hotel Manager

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Abhinav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very hospitable staff, went above and beyond to make stay comfortable. We missed breakfast and came very late yet they made us whatever we asked for at no charge. Good location, beautiful view. A bit expensive for the hotel but I guess peak season.
Stayed 2 nights in Mar 2022
Response from Courtyard Mahabaleshwar on 5 Apr,2022
Dear Abhinav, Thank you for sharing your review with us. We are glad to know that you had a memorable experience with exemplary service. Your feedback has been shared with the team who are committed to ensuring your next visit is an even more memorable one. We look forward to welcoming you back again soon. Warm Regards, Siddharth Sathe Hotel Manager

10/10 Excellent

Aditya, Jersey City

Stayed 2 nights in Feb 2022