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Reviews of Cliveden House - an Iconic Luxury Hotel

5 out of 5
Cliveden House - an Iconic Luxury Hotel
Cliveden Estate, Taplow, Maidenhead, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 173 reviews" "
Rating 8 - Good. 25 out of 173 reviews" "
Rating 6 - Okay. 4 out of 173 reviews" "
Rating 4 - Poor. 6 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2024

10/10 Excellent

Moira L., Rickmansworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancient and super accommodating - great stuff for everyone.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2024

10/10 Excellent

J

Stayed 3 nights in Feb 2024

6/10 Okay

Jaspreet

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is a beautiful grand building set in lovely and vast grounds - that certainly did not disappoint. Room was not as stunning and there were not many toiletries such as toothbrushes etc. The bath was a deeply sunken design and would be very awkward for many people to shower in and could be a safety hazard. Our biggest disappointment was the breakfast - the service here did not in any way reflect the price we had paid. Had better service in 3 star properties so we came away pretty unhappy. It just was not the efficient and polished experience one would expect from such a property.
Stayed 1 night in Jan 2024

10/10 Excellent

Georgia, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 1 night in Dec 2023

10/10 Excellent

Morton

Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Travelled with partner
Hard to beat the setting
Stayed 2 nights in Nov 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding prooerty and staff is wonderful
Stayed 3 nights in Oct 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional from start to finish. We always finish our stay in Europe with a trip to Cliveden House for a few days. The staff, the grounds the hotel are just perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Quienessential English.
Cliveden is iconic. It is a beautiful place to stay. The staff could not have been better from the doorman to the reception desk to the bartender to our waiters - each one is knowledgable, friendly and made our stay one of the best ever.
Stayed 1 night in Oct 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Stayed 1 night in Sep 2023

2/10 Terrible

Rufus

Disliked: Staff & service, property conditions & facilities
Awful stay - overpriced for what the hotel is
Awful stay. Really disappointing and overpriced hotel. They really try and rip you off for every minor detail. We left feeling robbed.
Stayed 1 night in Jul 2023
Response from Francisco Macedo on 1 Aug,2023
Dear Rufus, We are all disappointed to read your review and would be keen to get an understanding of the content of your review. Could you kindly contact us directly so that we can address your feedback, Thank youFrancisco Macedo

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lifetime experience
An experience of a lifetime if you like old English country living. Not as comfortable as a new 5 star Hotel, but is part of the charm. Every thing as good as expected and more. Amazing location, great service and very helpful staff. Only disappointment the English weather; four season in one day.
Stayed 2 nights in Jul 2023

10/10 Excellent

Areej

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, spacious rooms, very good food, i loved the pool & facilities. Worth every penny
Stayed 1 night in Jun 2023

10/10 Excellent

Kari, Alamo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, kept in immaculate condition! A real treat!
Stayed 1 night in May 2023

10/10 Excellent

Beajan

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful and unique grounds and the rooms have wonderful decoration, tge staff was very helpfull
Stayed 1 night in Apr 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly hotel with much history
Stayed 1 night in Apr 2023

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Start to finish, this was an incredible experience!
Stayed 2 nights in Apr 2023

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay following my mothers 90 th party at Cliveden The staff were wonderful and attentive and made the event very special Thank you very much
Stayed 1 night in Jan 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful house with a famous history, all in a spectacular setting. Outsatnding service from all the staff.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cliveden House Hotel
Excellent staff and service in historic country house with fantastic grounds managed by the National Trust. As might be expected in a very old building some of the fittings were a little tired for example the plug in bathroom washbasin didn't work. The fine dining restaurant was very good the casual dining restaurant (Astor) was OK but expensive Fish & Chips £26 Burger £26 and glass of wine £24.
Stayed 1 night in Oct 2022

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Rory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Just great 👍
Stayed 1 night in Sep 2022

2/10 Terrible

Gary

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a unique and characteristic hotel with lots of history and amazing architecture. The scenery, gardens and the estate overall are simply gorgeous. The spa and the outdoor pool area is also very nice especially in good weather (it may be difficult to find a lounger when it is sunny though). The room I stayed in was nicely decorated with wood panellings and period furnitures; bed was very comfortable as well. However, if you love modern luxury, you may be disappointed with the rooms since many things in the rooms are antiques but bathrooms are recently renovated all with the same style. The staff is professional and very helpful. Negatives: 1. The room didn’t have enough lighting and was quite dark at night for my liking. 2. I think there should be a separate mini bar area in a 5* hotel room with a fridge rather than kettle/Nespresso machine occupying half of the study desk. 3. Food in Astor Grill and spa is average at best and falls short of expectations from a hotel at this level but maybe main dining hall is better. Overall, I would definitely recommend the hotel.
Stayed 1 night in Sep 2021

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Clare, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it here. It was so peaceful even with people in the grounds that were not in the hotel. Highly recommend it.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! A shame that the food is ordinary, you would expect great gastronomic and fine food for a property like this. But overall great experience!
Stayed 1 night in Aug 2020

2/10 Terrible

McGuinness

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible and Upsetting Stay
Our room wasn’t ready until 3.25 not great!Got to our room and the ceiling looked like it was going to collapse I complained to the duty manager as there was no general manager who left us seated at the bar for an hour until it was painted/botched over.Then to top it off kids above running around banging before we had dinner and first thing in a morning.Worst stay ever and left very disappointed and Upset.What was meant to be a relaxing stay was a total nightmare.
Ceiling on arrival
Stayed 1 night in Jul 2020

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Howard, Niagara on the Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cliveden had always been on my bucket list to stay in one day. I went for my honeymoon and was very happy with the experience. The location, the room, the staff were all top notch. My only criticism if any was that the room was not as clean as I would have expected in a property of this calibre. They held out bags for us before we flew home which meant we could explore the mass of acres that the property sits on. I would recommend again and again.
Stayed 1 night in Mar 2020

10/10 Excellent

Yasemin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful hotel. Beautiful decoration, beautiful scenery. We stayed 2 nights and loved it. Only bad thing about the hotel is no room service after 10. And the food in the clock tower bar-rea
Stayed 1 night in Dec 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

suzanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Sunmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again .
Stayed 1 night in Jul 2019

10/10 Excellent

nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The house and grounds are fabulous, well worth a visit. The dining room food and service was also excellent. But there were a lot of small niggling items which should not be an issue when you are paying 600 pounds sterling a night. Viz., the main outlet for services did not work, requiring appliances having to be re-located all round the room. The shower developed an annoying drip in the middle of the night, which we finally resolved, after losing a lot of sleep. The tub was slippery and there was no non-slip pad. The wrong size of towels requested were delivered. The reception is inadequate if there is any volume of guests. And at check out the printers were down -- and the promised email receipt has still not been received. Yes, picky, picky. But at the price everything should work perfectly. The marvellous ambiance loses a bit of its lustre when the details fall short.
Stayed 1 night in Jul 2019

10/10 Excellent

john, Baltimore

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, near Heathrow but rurak countryside on the river
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Beautiful and historic house and grounds. Uncleared trays in corridors. Shambolic service at breakfast. Last stayed here 8 years ago when service levels matched the house - something has gone seriously awry - a shame
Stayed 1 night in Jun 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living the Dream at Cliveden!
The location of this hotel is stunning. It is a real 'get-away-from-it-all' dream. The building and gardens are beautiful. The staff were friendly, efficient and professional without being obsequious or 'corporate'. We had the most wonderful time and can't wait to return. I left an item behind and it was posted back to me within a day. The whole experience was absolutely fabulous.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building with period furniture and paintings. Beautiful grounds.
Stayed 1 night in May 2019

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Where to start The drive up to the hotel is amazing, straight out of an old novel, the large fountain at the end, leading you up to the grandeur of Cliveden House. You are met by the Bell Hop, who was courteous and friendly, taking your bag and welcoming you to Cliveden. Then you walk into the reception area - absolutely breathtaking. It is like staying in a fairytale castle! Check in was smooth and quick, staff spoke to us politely and made us feel very welcome. We were upgraded to a deluxe room, which was amazing. We stayed in "CHINESE" vs the decor was beautiful. The bed was amazing, the bathroom spacious. The whole room was full of charm & character. The grounds are impeccably maintained, and stunning. Waking down through the woods to the river is well worth it (just renege that you will have to come up a hill sooner or later!)  The spa is outstanding, beautiful surroundings great facilities and a twiddling atmosphere & ambience. A place for recharging the batteries, even if you do not have any treatments. Robes, towels & flip flops are provided!  We didn't eat in the restaurants, but they looked amazing and didn't hear any complaints - just praise!  We had a drink in the guests lounge, which I believe used to be the library. Again lots of comfortable old world seats.  Beautiful caving full of books, wood paneling & open fires... Plus an amazing list of cocktails, wines and spirits - dying some VERY good whiskies. 
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, amazing property and beautiful grounds
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff the hotel the the amazing food we had a wonderful time cannot fault anything.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019