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Maya Sanur Resort & Spa - CHSE Certified

Photo gallery for Maya Sanur Resort & Spa - CHSE Certified

Primary image
On the beach
On the beach
On the beach
2 outdoor pools, pool loungers

Overview of Maya Sanur Resort & Spa - CHSE Certified

Maya Sanur Resort & Spa - CHSE Certified

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228

Explore the area

  • Popular LocationSanur Beach4 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)25 min drive
  • Popular LocationKuta Beach29 min drive
  • Popular LocationUbud Monkey Forest65 min drive

Choose dates to view prices

About this area

Denpasar

Located in Denpasar, Maya Sanur Resort & Spa - CHSE Certified is on the beach. Shoppers can visit Eat Street, while everyone can enjoy the natural beauty of Sanur Beach and Pantai Karang Beach. Travelling with kids? Consider Bali Orchid Garden and Waterbom Bali.
Visit our Denpasar travel guideOpens in a new window
Map

What's nearby

  • Sanur Beach - 4 min walk
  • Pantai Karang Beach - 9 min walk
  • Sindhu Beach - 19 min walk
  • Kuta Beach - 29 min drive
  • Ubud Monkey Forest - 65 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 27 min drive

About this property

Maya Sanur Resort & Spa - CHSE Certified

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Maya Sanur Resort & Spa - CHSE Certified's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Maya Sanur Resort & Spa - CHSE Certified offers 103 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Languages spoken

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 174000 for adults and IDR 87000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Tree Bar
  • Kuu Japanese Restaurant
  • Graze
  • Reef

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1315875.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 174000 for adults and IDR 87000 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Rollaway bed fee: IDR 1315875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali
Maya Sanur Resort Spa
Maya Sanur & Chse Certified
Maya Sanur Resort Spa CHSE Certified
Maya Sanur Resort & Spa - CHSE Certified Hotel
Maya Sanur Resort & Spa - CHSE Certified Denpasar
Maya Sanur Resort & Spa - CHSE Certified Hotel Denpasar

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 304 out of 386 reviews
5 - Excellent 79%
Rating 4 - Good. 65 out of 386 reviews
4 - Good 17%
Rating 3 - Okay. 11 out of 386 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 386 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 386 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location and the convenience of Maya. Also like the layout of the hotel, so there's alot of privacy in your room.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel fronts the beautiful Sanur beach, yet the hotel entrance is in midtown Sanur, so you have the best of both worlds. It's so convenient for walking, jogging or cycling along the purpose built beach path or for going shopping and out to nearby restaurants. It's very close to the Sanur Supermarket. Food was great and prices very reasonable and great to have evening happy hours. Go the Lagoon room - amazing!
Stayed 6 nights in May 2022

5/5 Excellent

Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n out of Ten
Yep, all the reviews are correct- this is an amazing hotel. Even in these uncertain COVID 19 times, the Maya in Sanur was everything that one could want in a hotel. Wonderful staff, amazing rooms and such a beautiful outlook. Loved every minute.
Stayed 8 nights in Mar 2020