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Overview of Novotel Bali Benoa

Photo gallery

Lobby
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas

Novotel Bali Benoa

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTanjung Benoa Beach1 min walk
    Popular LocationTanjung Benoa10 min walk
    Popular LocationMoon Cot Sari Turtle Farm19 min walk
    AirportDenpasar (DPS-Ngurah Rai Intl.)23 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds (Garden Wing)

    Photos of Deluxe Room, 2 Single Beds (Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 2 Single Beds
    More details

  • Deluxe Room, 2 Single Beds (Pool Side, Garden Wing)

    Photos of Deluxe Room, 2 Single Beds (Pool Side, Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 2 Single Beds
    More details

  • Family Room, Multiple Beds (Garden Wing)

    Photos of Family Room, Multiple Beds (Garden Wing)

    3.8/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 4
    • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
    More details

  • Deluxe Room, 1 King Bed (Pool Side, Garden Wing)

    Photos of Deluxe Room, 1 King Bed (Pool Side, Garden Wing)

    4/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 1 King Bed
    More details

  • Villa, 1 Bedroom (Private Pool Beach Wing)

    Photos of Villa, 1 Bedroom (Private Pool Beach Wing)

    5/5 guest room rating

    Room amenities

    • 210 sq m
    • Sleeps 4
    • 1 King Bed
    More details

  • Room, Garden View (Beach Cabana)

    Photos of Room, Garden View (Beach Cabana)

    Room amenities

    • 49 sq m
    • Sleeps 3
    • 1 Double Bed
    More details

  • Room, Ocean View (Beach Cabana)

    Photos of Room, Ocean View (Beach Cabana)

    Room amenities

    • 49 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

    Photos of Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed (Garden Wing)

    Photos of Deluxe Room, 1 King Bed (Garden Wing)

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 1 King Bed
    More details

  • Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

    Photos of Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    • 2 Single Beds
    More details

About this area

Nusa Dua

Located in Nusa Dua, Novotel Bali Benoa is on a private beach. The area's natural beauty can be seen at Tanjung Benoa and Nusa Dua Beach, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Travelling with kids? Consider Waterbom Bali and Finns Recreation Club. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Nusa Dua travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Tanjung Benoa Beach - 1 min walk
  • Tanjung Benoa - 10 min walk
  • Moon Cot Sari Turtle Farm - 19 min walk
  • Benoa Harbour - 19 min walk
  • Bali Nusa Dua Convention Centre - 12 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Uluwatu Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Cocos Beach Restaurant – Beachfront restaurant with a bar offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Crocokiss Restaurant – Poolside restaurant with a bar offering international cuisine. Serves lunch daily.
  • Nanas Bar – Open daily, happy hour available.

About this property

Novotel Bali Benoa

4.5-star hotel with pools, private beach and full-service spa
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 187 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and furnished balconies or patios are standard, as are LCD TVs with satellite channels.
Novotel Bali Benoa offers 187 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

In Balance Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
  • 3 restaurants
  • 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Japanese

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The property is closed between 16 April and 31 May.
Due to COVID-19, this property’s food and beverage options may be limited.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 28.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Rollaway bed fee: USD 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Frequently asked questions

Can I cancel my reservation for free at Novotel Bali Benoa and receive a full refund?
Yes, Novotel Bali Benoa offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Bali Benoa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Bali Benoa?
As of 5 Mar,2021, prices found for a 1-night stay for 2 adults at Novotel Bali Benoa on 6 Mar,2021 start from SG$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Bali Benoa have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.
Is Novotel Bali Benoa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Bali Benoa?
Self-parking is free at this property.
What time is check-in at Novotel Bali Benoa?
Check-in is from 2:00 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Novotel Bali Benoa?
Checkout is at noon.
Does Novotel Bali Benoa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of USD 19 per vehicle applies.
Where is Novotel Bali Benoa located?
Nestled on the beach, this Nusa Dua hotel is within a 10-minute walk of Bukit Peninsula and Tanjung Benoa. Nusa Dua Beach and Benoa Harbour are also within 3 miles (5 km).
4.2
Very good
Rating 5 - Excellent. 312 out of 704 reviews
5 - Excellent 44%
Rating 4 - Good. 284 out of 704 reviews
4 - Good 40%
Rating 3 - Okay. 77 out of 704 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 704 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 704 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner, Travelled with group
Happy face iconLiked: Staff & service
I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.
Stayed 3 nights in Oct 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Memories
We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)
Stayed 12 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, friendly staff and really enjoyable location
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but check-in is truly abysmal
We really love this place, and would always choose to stay here for a few nights whenever we come to Bali. The staff are friendly, the atmosphere is chill, it's close to lots of beach activities and has a wonderful pool for kids of all ages. A really nice place to stay. But, all that comes at a cost. Checking in at this hotel is always, always terrible. Worse than terrible. They have, at various different times: completely lost our reservation, totally forgotten to pick us up from the airport, and refused the included breakfast for one kid in our party but not the others. There is always confusion between the hotel and the online booking sites as to whether you actually have a reservation, and if you don't bring your own paperwork to check in, you are in real trouble. We tried actually phoning the hotel from Australia before arriving this last time and it didn't help one bit. Also, it seems they have very weird rules at different times for when someone is a child or an adult. To book a room, it's 18. For included breakfast, it's 17. For dinner, I think it's 15. Unless it's a buffet, then I think it's 13. There is no consistency or reason involved here; it's entirely arbitrary. Just choosing "breakfasts included" for your online booking will not work. We usually expect to spend an hour just checking in. It's seriously awful. But after all that, it really is a lovely place to stay. Just budget a couple of days to recover.
Stayed 5 nights in Jan 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs. All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids. The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child. Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised. I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.
Stayed 11 nights in Dec 2019

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