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Overview of Novotel Bali Benoa

Photo gallery

Guest reviews

4.2/5 Very Good
704 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Explore the area

Popular LocationTanjung Benoa10 min walk
Popular LocationBenoa Harbour19 min walk
Popular LocationBali Nusa Dua Convention Centre7 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)26 min drive

Choose dates to view prices

  • Beach Cabana, Beach Wing, Room

    Room amenities

    • 49 sq m
    • Ocean view
    • Sleeps 3
    More details
  • Deluxe Room (Garden Wing)

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More details
  • Room, Terrace (Tropical,1 King Bed, Beach Wing)

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    More details
  • Deluxe Room (Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
    More details
  • Family Room (Garden Wing)

    3.8/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 4
    More details
  • Room, Terrace (Tropical Terrace Beach Wing)

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    More details
  • Villa, 1 Bedroom (Private Pool Beach Wing)

    5/5 guest room rating

    Room amenities

    • 210 sq m
    • Sleeps 4
    More details
  • Deluxe Room (1 King Bed, Pool Side, Garden Wing)

    4/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More details
  • Deluxe Room (Pool Side, Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
    More details

About this area

Nusa Dua

Located in Nusa Dua, Novotel Bali Benoa is on a private beach. The area's natural beauty can be seen at Tanjung Benoa and Nusa Dua Beach, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Travelling with kids? Consider Waterbom Bali and Moon Cot Sari Turtle Farm. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.

Visit our Nusa Dua travel guide
Map
Popular Location

What's nearby

  • Tanjung Benoa - 10 min walk
  • Benoa Harbour - 19 min walk
  • Bali Nusa Dua Convention Centre - 7 min drive
  • Nusa Dua Beach - 10 min drive
  • Jimbaran Beach - 19 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Uluwatu Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Cocos Beach Restaurant – Beachfront restaurant with a bar offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Crocokiss Restaurant – Poolside restaurant with a bar offering international cuisine. Serves lunch daily.
  • Nanas Bar – Open daily, happy hour available.

About this property

Novotel Bali Benoa

4.5-star hotel with pools, private beach and full-service spa
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 187 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as sofa beds and fridges. Complimentary wireless Internet access and furnished balconies or patios are standard, as are LCD TVs with satellite channels.
Novotel Bali Benoa offers 187 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation is furnished with single sofa beds. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
3 restaurants
1 beach bar and 1 poolside bar
24-hour room service

Things to do

3 outdoor pools
Aerobics classes
Arcade/game room
Archery
Bike hire
Billiards/pool table
Canoeing
Children's pool
Fitness centre
Full-service spa
Outdoor tennis court
Playground
Shopping
Tennis
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's games
Children's pool
Children's toys
Dry-cleaning service
Free children's club
Free cots/infant beds
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Playground
Fridge
Rollaway/extra beds (surcharge)
Sofa bed

Conveniences

ATM/banking services
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
No lifts
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Indonesian

Business services

2 meeting rooms
Business centre
Computer station

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Free pool cabanas
Garden
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Down comforter
Free cots/infant beds
Linens
Pillow menu
Rollaway/extra beds (surcharge)
Single sofa bed

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

42-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Fridge

Outdoor space

Furnished balcony or patio

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board (on request)
Phone
Restaurant dining guide
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM and 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 28.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Rollaway bed fee: USD 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector and a security system.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Novotel Bali Benoa and receive a full refund?
Yes, Novotel Bali Benoa offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Bali Benoa cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to 11:30 PM.
What time is check-out at this hotel?
Checkout is at noon.
Does Novotel Bali Benoa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 19 per vehicle, one-way, applies.
Where is Novotel Bali Benoa located?
Nestled on the beach, this Nusa Dua hotel is within a 10-minute walk of Bukit Peninsula and Tanjung Benoa. Nusa Dua Beach and Bali Nusa Dua Convention Centre are also within 3 miles (5 km).

Guest reviews

4.2
Very Good
5 - Excellent
312
4 - Good
284
3 - Okay
77
2 - Mediocre
20
1 - Poor
11
4.2
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Staff & service

I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Memories

We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)

Stayed 12 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very good, friendly staff and really enjoyable location

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but check-in is truly abysmal

We really love this place, and would always choose to stay here for a few nights whenever we come to Bali. The staff are friendly, the atmosphere is chill, it's close to lots of beach activities and has a wonderful pool for kids of all ages. A really nice place to stay. But, all that comes at a cost. Checking in at this hotel is always, always terrible. Worse than terrible. They have, at various different times: completely lost our reservation, totally forgotten to pick us up from the airport, and refused the included breakfast for one kid in our party but not the others. There is always confusion between the hotel and the online booking sites as to whether you actually have a reservation, and if you don't bring your own paperwork to check in, you are in real trouble. We tried actually phoning the hotel from Australia before arriving this last time and it didn't help one bit. Also, it seems they have very weird rules at different times for when someone is a child or an adult. To book a room, it's 18. For included breakfast, it's 17. For dinner, I think it's 15. Unless it's a buffet, then I think it's 13. There is no consistency or reason involved here; it's entirely arbitrary. Just choosing "breakfasts included" for your online booking will not work. We usually expect to spend an hour just checking in. It's seriously awful. But after all that, it really is a lovely place to stay. Just budget a couple of days to recover.

Stayed 5 nights in Jan 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities

The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs. All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids. The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child. Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised. I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.

Stayed 11 nights in Dec 2019