Mercure Resort Sanur

4.0 star property
Beach hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Travelers find a perfect beach getaway at Mercure Resort Sanur with its pristine white sand shoreline. Enjoy international cuisine at Pandawa Restaurant with ocean views. The spa offers aromatherapy and facials. Try windsurfing, beach yoga, or relax at two outdoor pools.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
The current price is S$89
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Executive Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room, Multiple Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 4 min walk - 0.4 km
  • Sanur Beach - 16 min walk - 1.4 km
  • Sanur Night Market - 5 min drive - 3.6 km
  • Kuta Beach - 12 min drive - 11.9 km
  • Legian Beach - 14 min drive - 12.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Bamboo Bar - ‬7 min walk
  • ‪Genius Cafe - ‬7 min walk
  • ‪Linga Longa Bar - ‬4 min walk
  • ‪Retro Beach Restaurant - ‬5 min walk
  • ‪Soul In A Bowl - ‬7 min walk

About this property

Mercure Resort Sanur

Upscale family-friendly hotel near Sanur Beach
Located close to Waterbom Bali and Kuta Beach, Mercure Resort Sanur provides 2 poolside bars, a beach bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Treat yourself to a hot stone massage, a manicure/pedicure or reflexology at the on-site spa. The on-site international cuisine restaurant, Pandawa Restaurant, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as windsurfing, beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • An outdoor tennis court, tour/ticket information and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 189 rooms boast comforts, such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 29-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 86,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • De Lounge
  • Pandawa Restaurant
  • Sahadewa Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,842 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 41 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 30 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 390000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 86000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 30 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at Mercure Resort Sanur?

As of 11 Nov, 2025, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on 24 Nov, 2025 start from S$88.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Resort Sanur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Resort Sanur?

Self-parking is free at this property.

What time is check-in at Mercure Resort Sanur?

Check-in start time: 3:00 PM; check-in end time: midnight. A 30% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Resort Sanur?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Resort Sanur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 350000 per vehicle applies.

Where is Mercure Resort Sanur located?

This Sanur hotel is on the beach, 0.8 mi (1.3 km) from Sanur Beach, and within 9 mi (15 km) of Waterbom Bali and Kuta Beach. Legian Beach and Double Six Beach are also within 9 mi (15 km).

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Mercure Resort Sanur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 196 out of 663 reviews
Rating 8 - Good. 312 out of 663 reviews
Rating 6 - Okay. 100 out of 663 reviews
Rating 4 - Poor. 39 out of 663 reviews
Rating 2 - Terrible. 16 out of 663 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glauber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!
Stayed 2 nights in Sep 2025

8/10 Good

Gaurav

Liked: Cleanliness
Freindly staff. The rooms were a bit dated but they were kept clean.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities
After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Stayed 8 nights in Sep 2025

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff! Easy to walk around and beautiful beackwalk right outside🙏
Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing holiday. Beautiful pools and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin, but provided free massage. Overall very nice.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.
Stayed 12 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very relaxed hotel, staff so friendly and helpful. Location is perfect on the beach. The two pools are beautiful and plenty of couches available
Stayed 3 nights in Feb 2023

10/10 Excellent

John

It was just so peaceful for me and my wife and would certainly come back again once my wife is back in good health.
Stayed 6 nights in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well let me start with the setting is beautiful. Good location for walking the promenade The breakfast was acceptable but not great. And I must say that the entire resort needs to be upgraded. It has seen much better days. For the price, you get what you pay for!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Thi Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late but was provided a big private waiting area with a bathroom included. I recommend everyone come here.
Stayed 7 nights in Nov 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Great value old style resort hotel right on the beach at the southern, quieter end of Sanur. Facilities a bit old but generally in good condition. Staff are friendly and helpful. Nice pool and several nearby cafes and restaurants. Easy 10 minute walk to centre of town.
Stayed 3 nights in Jul 2022

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the shape of the roofs on the accomodation. The staff were all fantastic. Conveniently located walking distance to restaurants and shopping. Close to the beach. Rooms were clean and fresh. Even though its an older resort there was nothing bad about my stay. Would recommend it to others.
Stayed 6 nights in Jun 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Good traditional Bali accomodation. The property is old but has the character of old Bali. Upkeep would be a problem for the expansive property but the staff do very well. Very comfortable.
Stayed 2 nights in Dec 2023

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great size room and bathroom but tiny balcony. Comfortable bed. Grounds and pools were great, but being so south in Sanur it was a long walk to the main busy areas of shops and cafes.
Stayed 6 nights in Jul 2023

2/10 Terrible

david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
Stayed 2 nights in May 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
Stayed 3 nights in Jan 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Good breakfast buffet, nice 2 pools, bed and madress ik, extrawide bed (fitteyäd 2 adults and 1 child). Friendly staff. Next tp beach and hotel had sun beds for free. Tv channels not so good but we didnt really need that.
Stayed 4 nights in Dec 2022

2/10 Terrible

Jacquelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing. People very nice but toom was old, dirty, restaurant had very poor food and pool availability was limited.
Stayed 2 nights in May 2023

6/10 Okay

Julie

Liked: Staff & service
Overall we were satisfied with our stay at the Mecure for the price we paid. The property itself while beautiful is tired and at the point of badly needing a makeover. Our biggest dislike was the breakfast, walking to 3 seperate locations to get your food and drinks but no proper bacon? Porters not turning up to collect our bags when we left after we asked earlier. The little things which should be automatic we often had to chase the staff up for. Stand out staff member was Reno. We dont know where the Mecure would be without him.
Stayed 9 nights in Jan 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very clean and the staff were very helpful and friendly. Beds were very comfortable and we slept really well. The beach was lovely but unfortunately there was a lot of rubbish at the beginning of the sea so we didn't go in. This hotel has the potential to be great but it very much needs to be updated. Also no alcohol available, which is not clear in any of the information. Apparently beer could be bought but when we asked there wasn't any and we were directed to a bar/restaurant next to the hotel for any alcoholic drinks, so we ended up just eating and drinking in that restaurant.
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Stayed 6 nights in Oct 2025