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Overview of Mercure Resort Sanur

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Guest reviews

3.9 / 5Good
490 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

AirportDenpasar (DPS-Ngurah Rai Intl.)14 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Room

    Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room

    Superior Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room

    Superior Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Room

    Executive Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room

    Executive Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Denpasar

Located in Denpasar, Mercure Resort Sanur is in the suburbs and on the beach. Eat Street and Beachwalk Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Waterbom Bali and Bali Bird Park. Travelling with kids? Consider Bali Zoo and Bali Marine and Safari Park.

Popular Location

What's nearby

  • Sanur Beach - 5 min drive
  • Kuta Beach - 12 min drive
  • Tanjung Benoa - 20 min drive
  • Kuta Square - 26 min drive
  • Beachwalk Shopping Center - 30 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 14 min drive

Restaurants

  • Where to eat
  • Pandawa Restaurant – Poolside restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • Sahadewa Bar – Poolside bar offering international cuisine. Open daily.
  • Breeze Bar – Poolside bar offering international cuisine. Open daily, happy hour available.
  • De Lounge – Garden-view lobby lounge offering international cuisine. Open daily.

About this property

Mercure Resort Sanur

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Mercure Resort Sanur's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 189 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find furnished balconies or patios, minibars and room service (during limited hours).
Mercure Resort Sanur offers 189 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
My Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Free local area shuttle up to 2.20 km

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 160000 for adults and IDR 80000 for children
1 restaurant
2 bars/lounges, 1 beach bar and 1 poolside bar
Free daily reception
Room service available

Things to do

2 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Bike hire
Billiards/pool table
Children's pool
Full-service spa
Outdoor tennis court
Playground
Shopping
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Dry-cleaning service
Free local area shuttle
Free children's club
Free cots/infant beds
Corner/local shop
Laundry facilities
Playground

Conveniences

Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Indonesian

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (4842 square feet)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Terrace

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

29-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Furnished balcony or patio

More

Access via exterior corridors
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Mercure Resort Sanur
  • Mercure Resort
  • Mercure Sanur
  • Mercure Hotel Sanur
  • Mercure Resort Sanur Hotel Sanur
  • Accor Hotel Sanur
  • Mercure Resort Sanur Bali
  • Mercure Resort Sanur Hotel
  • Mercure Resort Sanur Denpasar
  • Mercure Resort Sanur Hotel Denpasar
All reviews

Guest reviews

5 - Excellent
128
4 - Good
249
3 - Okay
76
2 - Mediocre
25
1 - Poor
12
3.9
Cleanliness
4.2
Service and Staff
3.6
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely gardens, beachfront lounges looking out to sea, large swimming pools, great inhouse spa. Lovely staff who always greet you.

Stayed 8 nights in Feb 2020

3/5

  • Liked: Cleanliness, staff & service

Stayed 6 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 16 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Superb landscaping like a rainforest

    Very nice hotel with amazing landscaping. Friendly staff. Nice pools. Don't forget there is a free shuttle bus to a local grocery store and shopping complex.

    Stayed 2 nights in Dec 2019