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The Westin Resort & Spa Ubud, Bali - CHSE Certified

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2 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
2 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
2 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
Premium bedding, down duvets, pillow-top beds, minibar

Overview of The Westin Resort & Spa Ubud, Bali - CHSE Certified

The Westin Resort & Spa Ubud, Bali - CHSE Certified

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Jl. Lod Tunduh, Br. Kengetan, Desa Singakerta, Ubud, Bali, 80571

Explore the area

  • Popular LocationCandi Tebing Jukut Paku18 min walk
  • Popular LocationGajah Mas Gallery8 min drive
  • Popular LocationTony Raka Gallery10 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)65 min drive

Choose dates to view prices

About this area

Ubud

Located in Ubud, The Westin Resort & Spa Ubud, Bali - CHSE Certified is in the historical district. Ubud Palace and Puputan Badung Square are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Sanur Beach. Travelling with kids? Don't miss Bali Safari and Marine Park. Make sure you don't miss outdoor adventures like mountain biking, hiking/biking trails and ecotours.
Visit our Ubud travel guideOpens in a new window
Map

What's nearby

  • Candi Tebing Jukut Paku - 18 min walk
  • Gajah Mas Gallery - 8 min drive
  • Agung Rai Museum of Art - 9 min drive
  • Tony Raka Gallery - 10 min drive
  • Pura Taman Pule - 10 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 65 min drive

About this property

The Westin Resort & Spa Ubud, Bali - CHSE Certified

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
The Westin Resort & Spa Ubud, Bali - CHSE Certified offers 120 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Ubud hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: IDR 240000 for adults and IDR 120000 for children
  • 2 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Tabia
  • Tall Trees
  • The Lobby Bar
  • Tall Trees by The Pool

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

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Ubud
Ubud
Washer and dryer
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Guest rating 4.5+
Guest rating 4.5+
Parking included
Parking included
5 star
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Hotel
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Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 726000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 240000 for adults and IDR 120000 for children (approximately)
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 726000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Westin Ubud Resort Mambal
Westin Ubud Mambal
The Westin Ubud Resort Spa
The Westin Resort Spa Ubud Bali
The Westin Resort Spa Ubud Bali CHSE Certified
The Westin Resort & Spa Ubud, Bali - CHSE Certified Ubud
The Westin Resort & Spa Ubud, Bali - CHSE Certified Hotel
The Westin Resort & Spa Ubud, Bali - CHSE Certified Hotel Ubud

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 17 out of 24 reviews
5 - Excellent 71%
Rating 4 - Good. 6 out of 24 reviews
4 - Good 25%
Rating 3 - Okay. 1 out of 24 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 24 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 24 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.2/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and rooms. Very friendly and helpful staff. Would come back in a heartbeat.
Stayed 4 nights in Jul 2022

3/5 Okay

Liked: Cleanliness
.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things we like about this hotel: infinity pool, spacious room, great scenery, great breakfast selections, and great people which I always find to be almost certain anywhere in Bali
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly speaking i expected more but i wasn't unhappy either. It was just not as big as i though it would be. The staffs were friendly and welcoming. the room was just nice and comfortable but the comfort of the bed & pillow was beyond. i slept like a baby. we also got a room in the end of the hallway so it was very quiet too. the bathroom was quite spacious. The things that we weren't so happy about probably the breakfast. The selection was minimum and not to mention the taste. i mean if you can't make a tasty scramble eggs.. i should be worry for more complicated dishes, no? anyway.. it's fine. it didn't make us not wanting to come back. but maybe we'll stay without the breakfast package. overall, it was quite a pleasant stay for us. very relaxing and comfortable. we'll come back soon!
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021