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Reviews of Grupotel Playa Camp de Mar - Adults Only

4 out of 5
Grupotel Playa Camp de Mar - Adults Only
Avda. Gabriel Covas Alemany, 1, Andraitx

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very helpful staff that we even stayed a extra night as a result. Lovely bay. Food is very good buffet quality.
Stayed 1 night in Oct 2023
Response from jose on 25 Oct,2023
Hola Michelle,Thank you very much for taking the time to write this comment about your stay with us.We hope to see you again in sunny MallorcaJose

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, lovely refurbished bedrooms and bathrooms. Food varied and lots of choice for both breakfast and dinner. Beautiful location, quiet but close to everything. Only small criticism is the lifts. There are only two for the whole building and each lift only holds 4 people max. The doors don’t seem to have sensors and close harshly as soon as you step in. The door caught my arm on one occasion and the same thing happened to another guest while we were in the lift. Other than that it was a perfect stay and would definitely go there again
Stayed 7 nights in Sep 2023
Response from Jose on 3 Oct,2023
Hola Ericthank you very much for your kind words.we hope to see you again.Jose

6/10 Okay

MICHAEL

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Jose on 14 Sept,2023
Hola Michael,Thank you very much for the time dedicated to writing this comment of your stay.we hope to see you back soon

4/10 Poor

Yuri A

Disliked: Staff & service
I wouldn’t stay in this hotel again. It’s not like a 4-star hotel. They didn’t even have shampoo, conditioner or any other stuff, just soap, only one large pillow instead of two, the dinner was only until 9pm, towels for the pool were given only 3 times a week! Anyways, not relax-oriented, just a place to stay.
Stayed 3 nights in Jun 2023
Response from Jose Pardo on 28 Jun,2023
Hola Yurigreetings from Camp de MarThank you very much for taking the time to write a comment about your stay with us.I hope you give us another chance and enjoy your stay.

10/10 Excellent

phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice ,room 405 ,very noise in the evenings and early morning from shops below and transport noise
Stayed 7 nights in Jun 2023
Response from Jose Pardo on 28 Jun,2023
Hola Phil,thank you very much for your comment.I hope you visit us again.Jose

2/10 Terrible

Antonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Jose Pardo on 21 Jun,2023
Gracias por escribir un comentario sobre su estancia.esperamos verle pronto de vuelta y podamos satisfacer sus necesidades.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Would stay here every time I come to Mallorca.
Stayed 1 night in Oct 2022
Response from Jose Pardo on 29 Oct,2022
Hello Paulthank you very much for this review.hoping to see you again

10/10 Excellent

Brittny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is amazing. I loved every second. Definitely worth it to do the half board as the dinner is incredible.
Stayed 3 nights in Oct 2022
Response from Jose Pardo on 13 Oct,2022
Hola Brittnythnak you very much for your review.Looking forward to see you again

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant…
Stayed 2 nights in Aug 2022
Response from Jose Pardo on 29 Aug,2022
Thank you very much for your review.hasta la vista

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful experience.
Dreadful hotel and terrible customer service. Firstly a fire hazard in the room, the locks on the doors on the rooms malfunction as they are faulty and can lock you in the room. We were locked in twice and no one answered from reception. Other guests had to help. Wouldn’t move room as they were fully booked. Then a stage was set up outside the hotel with huge speakers and had a festival until 5am. Hotel wouldn’t do anything or refund the night stay for no sleep or move our room. Told basically it’s tough luck. The worst hotel I have ever stayed in and will never return.
Stayed 4 nights in Jul 2022
Response from Jose Pardo on 3 Aug,2022
Hola Rebeca Thank you very much for writing the comment of your stay with us. We are sorry we did not meet your needs. We hope to see you back and be able to offer you the expected service. jose

8/10 Good

DOREEN

Stayed 1 night in Jun 2022
Response from jose on 21 Jul,2022
Thnak you very much

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Fantastic stay at this great hotel in a superb location.
Stayed 11 nights in Sep 2021
Response from Jose Pardo on 28 Oct,2021
Hola david, Thnak you very much for taking the time to write this review.. We are very happy to read that you had a good time with us. Hoping to see you again. Jose

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach in Camp de Mar. Comfortable room. Very good breakfast with made-to-order omelettes and waffles etc. Large pool. Great views from the room. Large car park a short walk away.
Stayed 1 night in Sep 2021
Response from JOse Pardo on 7 Sept,2021
Hello Thank you very much for the time to write this review.. we are very happy to read that you had a good time. hasta la vista

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 av 10
Trevligt hotell. Rent och snyggt, trevlig personal, supergod mat. Bra underhållning. Återkommer gärna!
Stayed 4 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 4 nights in Aug 2023
Response from jose on 14 Sept,2023
Hola ThomasVielen Dank, dass Sie sich die Zeit genommen haben, diesen Kommentar zu Ihrem Aufenthalt zu schreiben.Wir hoffen, Sie bald wieder zu sehen

4/10 Poor

Henrik

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Grupotel Playa Camp de Mar
This hotel is not worth the money. We had a bad stay with them as they renovated the rooms, their new AC wasn’t working the first day, the warm water didn’t work the next day and the receptionist couldn’t help us at first, without their boss present. The next day we switched rooms with the promise of a working AC, which was correct at first, but it was really on and off, sometimes it worked and sometimes not. The next day the AC in the new room began to drip water and the hotels solution was to put a towel to stop the dripping. During our 4 day stay the problem with the AC wasn’t completely fixed and our stay was not nearly as good as we was expecting. We will never book this hotel again. Mostly the people at the hotel is older Germans coming from a charter. The breakfast is served inside and the pool mattress is really dirty and felt pretty disgusting.
Stayed 4 nights in Jun 2023
Response from Jose Pardo on 19 Jun,2023
Hola Henrikthannk you very much for taken the time to write this review.we are very sorry to read that you do not coming again.Jose

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra en un lugar paradisíaco con visitas espectaculares. El personal del hotel muy profesionales y amables, sin duda repetiremos.
Stayed 1 night in Oct 2022
Response from Jose Pardo on 31 Oct,2022
Homa Manuelmuchas gracias por escribir este comentario. Todo mi equipo esta muy contento de leerlo.esperamos verte pronto de vuelta

6/10 Okay

Michaela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wir hatten mehrere Anliegen. Uns wurde immer sofort unverzüglich an der Rezeption weitergeholfen. Dies wollte ich als sehr positiv hervorheben. ABER: was ich erwähnen muss. Wir konnten keinen Tag länger als halb 8 Uhr schlafen. Die Zimmer sind absolut hellhörig. Die Damen, die die Zimmer reinigen nahmen null Rücksicht auf andere Zimmer. Lautes Möbel herumgerücke. Gefühlt wurden den ganzen Tag im ganzen Hotel Möbel herumgerückt. Wischmopps wurden gegen die Wände gehauen. Radio am Fernseher wurde angemacht. Dies schlägt dann auch sehr schnell aufs Gemüt. Die Betten und Matratzen waren für ein 4 Sterne Hotel auch nichts. Beim Umdrehen hatte man Angst es kracht gleich zusammen.
Stayed 2 nights in Sep 2022
Response from Jose Pardo on 4 Oct,2022
Hallo MichaelaVielen Dank, dass Sie einen Kommentar zu Ihrem Aufenthalt bei uns hinterlassen haben.Wir hoffen, Sie bald wiederzusehen.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo maravillosos
Stayed 2 nights in Sep 2022
Response from Jose Pardo on 21 Sept,2022
Hola Jennymuchas gracias por tu valoración de tu estancia con nosotros.esperamos verte pronto de vuelta.hasta pronto

8/10 Good

Wolfgang

Stayed 3 nights in Sep 2022
Response from Jose Pardo on 19 Sept,2022
Hallo Wolfgang BreuerVielen Dank, dass Sie eine Bewertung zu Ihrem Aufenthalt bei uns hinterlassen haben.Wiedersehenjose

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferie
Det er utroligt dårligt intertanment, hvis ikke det kan være bedre så stop det. Servicen i poolbaren var ikke høj, baren lukkede allerede kl 15.30 Maden var gennemsnitligt og englændernes madvaner er til at kaste op over men nok svært at gøre noget ved. Camp de Mare er en dejligt roligt plet på Majorca
Stayed 9 nights in Jul 2022
Response from jose on 25 Jul,2022
Mange tak for din kommentar. vi håber at se dig snart igen

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from jose on 21 Jul,2022
Hola Camila muchas gracias por tu valoración. esperamos verte pronto de vuelta.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage, sehr auf den englischen Gast ausgelegt.
Das Hotel ist sehr gut gelegen und bietet direkten Strandzugang und tolle Ausblicke. Das Ambiente des Hotels ist etwas in die Jahre gekommen, wirkt aber gepflegt. Die Halbpension war preiswert und die Auswahl durchaus groß. Alles auf den britischen Gast ausgerichtet und qualitativ nicht unser Geschmack/Anspruch. Aber was will man heute bei den gestiegenen Einkaufspreisen erwarten - irgendwie müssen Hotels ja auch zurecht kommen. Mühe haben sie sich gegeben.
Stayed 1 night in Jul 2022
Response from jose on 21 Jul,2022
Hola Michael, Vielen Dank für Ihren Kommentar.Das Personal freut sich sehr zu lesen, dass Sie Ihren Aufenthalt genossen haben.Wir sehen uns bald wieder

8/10 Good

Britta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Glutenfreie speisen -lactosrfreie Milch-TOPP, ansonsten sehr englisches Frühstück Hotel viel zu kalt „runtergekühlt „, aber sehr sauber und nettes hilfsbereites Personal
Stayed 6 nights in Jul 2022
Response from jose on 21 Jul,2022
Vielen Dank Britta für Ihren Kommentar.Das Personal freut sich sehr zu lesen, dass Sie Ihren Aufenthalt genossen haben.Wir sehen uns bald wieder

8/10 Good

Heiko

Travelled with family
Liked: Cleanliness, staff & service
Waren sehr zufrieden, empfehlenswert, danke
Stayed 3 nights in Jul 2022
Response from jose on 21 Jul,2022
Vielen Dank für Ihre Bewertung.

4/10 Poor

Guillaume, Nantes

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel veillissant avec un gros problème d'insonorisation. Repaq du soir mediocre avec peu de choix. Horaire de la piscine trop restreinte.
Stayed 3 nights in Jun 2022
Response from jose on 28 Jun,2022
Hola Guillaume Merci beaucoup d’avoir laissé votre commentaire. J’espère vous revoir bientôt de retour un salut

8/10 Good

Sofia

Stayed 1 night in Jun 2022
Response from jose on 21 Jul,2022
gracias

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from jose on 14 Jun,2022
Hola Ulf thank you very much for taking to time to post your review. hoping to see you soon jose

6/10 Okay

Mario

Disliked: Cleanliness
Stayed 7 nights in Jun 2022
Response from Jose Pardo on 13 Jun,2022
Hola Mario muchas gracias por tu comentario. esperamos verle pronto de vuelta.

8/10 Good

carina

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2021
Response from JOse Pardo on 1 Oct,2021
gracias por dejar tu comentario

10/10 Excellent

Martin

Stayed 1 night in Sep 2021
Response from JOse Pardo on 20 Sept,2021
gracias

6/10 Okay

Anders

Disliked: Staff & service, property conditions & facilities, room comfort
God beliggenhed men meget slidt
Fin beliggenhed men hotellet bør ikke have 4 stjerner, da det er meget slidt og i den grad trænger til en update
Stayed 7 nights in Aug 2021
Response from JOse Pardo on 10 Sept,2021
Mange tak for din kommentar. vi håber at se dig snart igen Jose

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Erholung, alles auf einem Fleck
Das Hotel ist gut gepflegt und der Service sehr freundlich. Die Lage ist außerordentlich, das Meer direkt vor der Tür. Wassersportgeräte und Tauchlehrgänge werden angeboten. Restaurants, Supermärkte und kleinere Geschäfte sind in der Nähe. Allerdings ist auch die hauseigene Küche sehr gut und variantenreich. Das Haus ist sauber, Defekte werden meist kurzfristig behoben. Ein kleiner Wermutstropfen ist die abendliche Musikveranstaltung bis 23:00 Uhr, die viele Gäste kritisiert haben.
Stayed 14 nights in Aug 2021
Response from JOse Pardo on 7 Sept,2021
VIELEN DANK FÜR DIE ZEIT, DIE SIE DAMIT VERBRINGT HABEN, EINE BEWERTUNG ÜBER IHREN AUFENTHALT BEI UNS ZU SCHREIBEN. Wir freuen uns sehr, dass Sie Ihren Urlaub genossen haben. WIEDERSEHEN

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This has to be the best location for Camp De Mar. Sea view from the room is exceptional. Pro: Very good measure taken against covid. Plenty of hand sanitizers in common area. Installing hand sanitizers just infront of the lift is a great idea. Location is the best for Camp de Mar. Restaurant foods and Staffs are amazing. Variety of food for dinner and breakfast. Plenty of Gluten free and vegetarian options. Menu for dinner is very well planned and varies everynight. Kudos to the chefs. Chef Alex is always present during dinner and canstantly replenishing food. He is cordial and had everything under perfect control. Cooking and frying eggs,fish and meat on the spot in front of guests is a lovely touch to the meals. All the waiting staffs are very hard working, cordial and constantly trying to please you during meals. Its a rare team to find. Chefs and Restaurant stafs are a gem for any Restaurant. Oscar from the Restaurant particularly. Beach towles are provided from reception. Taxi stop just infront of the hotel as well as Covid test centre,supermerket and a farmacy. Cleaning is fine. Our room has been cleaned everyday. Thanks to the house keeping team Cons Room isolation. No sound proofing at all. No amenities,no tea-coffee provided. You get a water boiler and two tea cups No iron/ironing board. You have to go to a irioning room on the first floor to iron. Soap dispenser in the shower is a disaster.
Stayed 5 nights in Aug 2021
Response from JOse Pardo on 27 Aug,2021
Hola Thank you very much for your review. All my tema including alex & Oscar are very happy to read that you had a good time with us. I take note regarding the soap dispencer. Hasta pronto Jose

6/10 Okay

Oliver Thygesen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2021
Response from jose on 17 Aug,2021
gracias por su comentario

6/10 Okay

Azucena, Bilbao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó el lugar, No nos gustó k es un hotel en exclusivo para los Ingleses, me refiero, horarios sobre todo cena, max asta las 21 horas, actividades, actuaciones, siempre-siempre, en ese idioma, camareros, cocineros, todo el personal de entrada inglés, en más de 4 o 6 meses no habían hablado en Español, eso sí mucha educación, amabilidad por parte de todos,,
Stayed 8 nights in Sep 2019
Response from pep on 19 Sept,2019
gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war TipTop sauber und auch gut. Das zimmer was ein bischen klein und nicht so sauber eingerichtet
Stayed 1 night in Aug 2019
Response from playita on 22 Aug,2019
Vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt im Hotel

4/10 Poor

David, 8

Liked: Cleanliness
Disliked: Staff & service
Hotel destinado a extranjeros
Un hotel destinado al 100% para extranjeros. Es una pena el llegar con las gas de pasar unos días de tus vacaciones y no poder sentirte bien, los horarios son para ellos, ejemplo la cena de 18 a 21, la piscina puedes estar como máximo hasta las 18 horas, y lo más fuerte es que a las 17y15 empiezan a recojer las tumbonas, ya te hacen sentir incomodo, en todo lo que se hace de eventos, mañana, tarde y noche, sólo hablan en inglés, no se molestan si hay algún español. En definitiva si eres extranjero si te lo recomiendo pero si eres español ni te lo plantees.
Stayed 1 night in Aug 2019
Response from playita on 11 Aug,2019
Hola David, muchas gracias por dedicar un poco de tu tiempo a escribir un comentario sobre tus vacaciones. Estamos muy tristes de leer que no habéis disfrutado, ya que todo el personal trabaja muy duro para satisfacer a todos los clientes. El hotel tiene una ocupación 99% Britanica y ellos ponen la animación. El horario del socorrista es hasta las 6 y después se puede estar . Sobre las 5 empezamos a recoger la terraza y solo se recogen las tumbonas vacías y nunca pedimos a los clientes que se marchen. Saludos Jose

10/10 Excellent

Birgit Riis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Pep on 6 Aug,2019
Hello Birgit, Thnak you very much for taking the time to make this review. All my team is very happy to read it. Gracias Jose

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns alles gefallen, insbesondere die Freundlichleit und Aufmerksamkwit der ganze Belegscjaft! Ein super entspannter Urlaub. Wir kommen wieder !
Stayed 8 nights in Jun 2019
Response from josse on 13 Jul,2019
viele danke

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great bathroom, bedroom small, beautiful sea view.
Stayed 3 nights in May 2019
Response from jose on 16 May,2019
Thnak you very much for your comments