Search Malpas Cottage Rentals

"Full of history, character and creaky floor boards. Great! "

"Lovely modern decor. Parking at the back - not well signposted Room as described. It had been cleaned, but when we went to put our belongings in a draw, the previous persons clothing, underwear and dirty socks were still in the draw. Stain to the bedding. Use the phone to call reception- it’s was broken. Went to reception, explained this, Daria on the desk was very apologetic, and swapped us rooms with no issues with an upgrade. She was very polite and professional. Theses things happen. Hotel is very clean, and a lovely atmosphere. Opposite the train station, good location and a short walk to the shops and restaurants. We will definitely stay again. "

"Breakfast was freshly cooked with what felt liked quality ingredients. "

"On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice."

"When we arrived on a Saturday late afternoon, it was like entering a nightclub. There was a wedding with an open DJ above the bar area. It was so loud you couldn’t easily hear the staff. When in our room, the music was booming through. We asked to move to another room and they were able to facilitate this. Staff were polite and helpful. The room itself was good; a small but functional bathroom, very comfy bed and good blackout blinds. The window needed a lot of adjustment to close it which took a long time but eventually was shut. Nice to have windows that actually open though. Breakfast was as expected. Quite a good range of food but juices were sub standard, more like a weak squash than a juice. Overall, we slept fairly well and the room was fine but entering a hotel and feeling like you were in a club meant we didn’t want to have a drink at the bar or stay downstairs at all. This may have been a very different experience on a different day. "

"Hole in bath towel- and the one it was replaced with. Poor communication with spa. Tried to book a massage on 2 occasions in week preceding stay. It went to ansafone saying to leave a message and they would get back.. They never did and no massages available when we tried again on arrival. Tea/ coffee/milk not refilled in room. Other issues too. On plus side they did try and recify and on departure decreased cost paid for room."

"Good location for airport "

"Hotel is ok "

"Is a really lovely hotel. Rebecca cleaned our room really well and front desk on Saturday and Sunday morning was really helpful. We would definitely recommend staying and will be returning. "