Lobby

Reviews of Desmond Hotel Malvern, a DoubleTree by Hilton

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 316 reviews" "
Rating 8 - Good. 90 out of 316 reviews" "
Rating 6 - Okay. 24 out of 316 reviews" "
Rating 4 - Poor. 11 out of 316 reviews" "
Rating 2 - Terrible. 4 out of 316 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookies were delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

Stefan Cole, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay in the area and was super clean with super friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and super accommodating.
Stayed 2 nights in Mar 2024

8/10 Good

John, Norfolk

Travelled with partner
Liked: Cleanliness, staff & service
Good location Property needs a facelift
Stayed 2 nights in Feb 2024

10/10 Excellent

Isis

Liked: Cleanliness
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Dolores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our stay in the Philadelphia/Valley Forge Area
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for a romantic night away from the kids, and it definitely delivered! We were greeted by a friendly staff member upon check-in, and our room was beautiful, clean and well appointed. However, within the first half hour of settling in we realized that we were smack dab in the middle of a kids' hockey team with their families, kids loudly running up and down the hallway. Not a huge deal, but I called down to the front desk to see if there was any chance that there was a room available in a quieter spot. Not only did the manager apologize for the noise and put us in a different room immediately, but he upgraded us to a larger room and comped us two rounds of drinks, absolutely above and beyond! Fork and bottle was a delightful romantic spot for dinner and the food, although priced a little on the higher end, was absolutely delicious (and service was wonderful there). Overall a fantastic experience, we will definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Olgert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I have ever booked. A wonderful experience. If you're ever in the area, book this hotel. There is no reason to go anywhere else. Fabulous!
Stayed 2 nights in Jan 2024

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maria, DOWNINGTOWN

Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christa

Stayed 4 nights in Nov 2023

6/10 Okay

Tracy

Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff friendly.
Stayed 1 night in Nov 2023

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities
no microwave or fridge in room
Stayed 1 night in Sep 2023

10/10 Excellent

Caitlynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a gorgeous hotel with a great restaurant on sight, plus other options within walking distance as well
Stayed 2 nights in Oct 2023

10/10 Excellent

Alex

Travelled with family
Liked: Amenities, property conditions & facilities
It was very nice and secluded for being near the highway. Nice paths to walk at night, I wish they had the fire tables on at night!
Stayed 2 nights in Sep 2023

4/10 Poor

Otis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was nice staff but the toilet kept backing up and the shower pressure was bad
Stayed 1 night in Sep 2023

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT.
It was amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and the room itself were perfect. It was a pleasant experience.
Stayed 1 night in Sep 2023

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Brent

Stayed 1 night in Aug 2023

8/10 Good

Ruth

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The pool and quietness , peaceful
Stayed 1 night in Aug 2023

10/10 Excellent

Suleica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is warm and welcoming. The room was cozy. The restaurant had amazing brunch.
Stayed 1 night in Aug 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Roberta

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Rosemarie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean but dated property. Nawal who worked at the front desk was exceptional and made you feel welcome.
Stayed 1 night in Aug 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Shante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

KAY

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JOHN

Stayed 1 night in Jul 2023

8/10 Good

evrim

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Karen

Stayed 3 nights in Jun 2023

10/10 Excellent

nancy

Stayed 1 night in Jun 2023

10/10 Excellent

Rachel

Stayed 1 night in Jun 2023

10/10 Excellent

STEPHEN, ELK GROVE

Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very beautiful and great staff
Stayed 1 night in May 2023

6/10 Okay

Amy

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2023