Interior detail

Reviews of Hotel La Gran Sultana

2.5 out of 5
Hotel La Gran Sultana
Seria de la catedral de Granada, 200 m al Sur y 50m al Oeste, Granada

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exelente todo
Stayed 2 nights in Mar 2023

8/10 Good

Bradly

Stayed 2 nights in Mar 2022
Response from Alfredo on 11 Apr,2022
Thank you Mr. Bradly

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Feb 2022
Response from Alfredo on 23 Feb,2022
Muchas Gracias fue un placer Atenderle!!

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2021
Response from Alfredo on 23 Feb,2022
Thank you My Friend

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful inside, great for the price. The location though in a very dirty area outside the gates.
Stayed 1 night in Mar 2021
Response from A on 3 Mar,2021
Thank you very much for your comment, we will be more award of cleaning outside the establishment

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Vered

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Jacinto on 3 Mar,2020
Thank you

10/10 Excellent

Walter, New Olreans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique building with a very friendly staff, would definitely stay there again if I return to Granada.
Stayed 2 nights in Feb 2020
Response from Owner on 18 Feb,2020
Muchas gracias

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a short stay
The hotel was very nice and room was great. Air con and WiFi worked really well. The hotel was a little out from the centre and right next to the local market. It wasn’t the nicest place to walk around at night. The hotel itself was very safe and there was someone at reception 24hrs a day. The view from the roof terrace was amazing.
Stayed 4 nights in Apr 2019
Response from Jacinto on 8 May,2019
Thank you Dear Phillip

6/10 Okay

dk, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in town centre
Not well prepared for late check in’s. Nice hotel with frendly staff. Rooms are clean, but the beds need an upgraded mattress with better pillows. They only provide one small bar of soap, so be aware of this. Breakfast was good.
Stayed 1 night in Dec 2017
Response from admin on 16 Dec,2017
Thank you very much for your suggestions we work to solve these problems

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel excellent please to travel to all place
Nice hotel excellent please to travel to all places, perfect point to stay and travel, nice staff team, close to all famous places at Nicaragua
Stayed 4 nights in Jul 2017
Response from Hotel on 29 Jul,2017
Thank you very much for your comments. We are at your service.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The hotel is clean, spacious and beautiful and the staff are friendly and kind. It is also in a great location close to everything. Bonus- they offer a complimentary traditional breakfast that is absolutely delicious!
Stayed 3 nights in Jun 2017
Response from Hotel La Gran Sultana on 1 Jul,2017
Thank you very much Andrea for your comments. We hope to return soon to the hotel. This is your home.

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplement l'un des meilleurs rapport qualité/prix
Dans ma vie de voyageur, cet hôtel fait clairement partie des meilleurs rapport qualité/prix. Bien placé, propre, bien tenu, parking et petit déjeuner inclus. La chambre est sommaire, mais climatisation récente. L'équipe sera à vos petits soins pour absolument toutes vos demandes.
Stayed 1 night in Mar 2020

6/10 Okay

Rainer

Liked: Cleanliness, staff & service
Sauber aber völlig abgewohnt.
Das Personal ist sehr freundlich und hilfbereit. Es wird jeden Tag gereinigt und sie sind auch sehr bemüht es in Ordnung zu halten.. Die Zimmer sind aber in einen schlechtem und abgewohnten Zustand. So war in einem Zimmer (Nr. 12) die Wand feucht und in unserem Zimmer stand der Schrank vor dem Fenster. Die Gipsplatten der Decke sind z.T. ausgehängt und es befindet sich kein einziger Haken im Zimmer. Für 35$ pro Nacht ohne Klimaanlage (kostet nochmals extra) ist dies völlig überzahlt. Die Lage des Hotels ist sehr gut und alles ist sehr schnell erreichbar. Es gab kein WLAN im Zimmer.
Stayed 2 nights in Oct 2019
Response from hi on 18 Oct,2019
Muchas gracias por su comentario trabajamos siempre en Mejorar nuestras instalaciones