Indoor pool

Reviews of Courtyard by Marriott Manassas Battlefield Park

3 out of 5
Courtyard by Marriott Manassas Battlefield Park
10701 Battleview Pkwy, Manassas, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May,2024
Ruben, it's heartening to know that you appreciated the customer service at Courtyard Manassas Battlefield Park. Our team members strive to provide exceptional service and your acknowledgement is greatly encouraging. We would be thrilled to welcome you again in the future.

2/10 Terrible

Rhyan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outside looks terrible and sliding glass doors are horrible
Stayed 2 nights in Apr 2024
Response from Customer Service on 25 Apr,2024
Rhyan, it's disheartening to hear about your dissatisfaction. We acknowledge your observations about our exterior aesthetics and the sliding doors. Rest assured, we continually strive for improvement. We hope you'll afford us another opportunity in the future to deliver a more satisfying experience.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr,2024
Thank you for the perfect rating, Sally!We are very pleased to hear that you had a wonderful stay at Courtyard Manassas Battlefield Park. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your average courtyard.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr,2024
Jaime, thank you for providing feedback on your stay. While we're glad that you found our offerings up to standard, we're always striving to exceed guest expectations. It's our hope that on your next visit, the Courtyard Manassas Battlefield Park will surprise you with something above and beyond.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend. It was clean and had friendly staff
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Apr,2024
Mario, it's fantastic to hear you enjoyed your stay at Courtyard Manassas Battlefield Park. We are delighted you were pleased with our cleanliness and encountered our friendly team members. Thank you for choosing our facility, and for your high recommendation! We look forward to welcoming you back on your next visit.

2/10 Terrible

yolanda, Marina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty everywhere garbage bags in hallways elevator descanting ,dirty
Stayed 3 nights in Mar 2024
Response from Customer Service on 23 Mar,2024
Yolanda, we regret to hear about your recent experience. Cleanliness and tidiness are our top priorities and it's disappointing that we didn't meet your expectations. Your feedback is valued and will be shared with the team to address these issues. We hope to have another opportunity in the future to provide you with the standard of service we strive for.

10/10 Excellent

Jehad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 9 nights in Feb 2024
Response from Customer Service on 18 Mar,2024
Jehad, it's fantastic to hear that your stay at the Courtyard Manassas Battlefield Park met your expectations. We strive to ensure our guests have a rewarding experience, and your feedback confirms just that. We look forward to welcoming you back soon.

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Mar,2024
Thanks for sharing this perfect rating, Vernon!We're thrilled to hear you enjoyed your stay at Courtyard Manassas Battlefield Park! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

4/10 Poor

elaine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The heat was not working correctly in our room and it was a very cold night. We had the thermostat up to 80 to get just a little bit of warm air. Also our tub had not been cleaned at all as there was both long hair and body hair in the tub. No showers for us needless to say. The rest of the room was clean so I guess the tub was missed.
Stayed 1 night in Jan 2024
Response from Customer Service on 25 Jan,2024
Elaine, it is regrettable to learn that your stay did not meet your expectations. We apologize for any inconvenience related to the room temperature and bathroom cleanliness. Rest assured, your comments have been escalated to our housekeeping and maintenance teams for immediate attention. We hope that you will consider giving us another opportunity in the future to provide you with an improved experience.

2/10 Terrible

Sadiqeh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unclean
Stayed 4 nights in Jan 2024
Response from Customer Service on 21 Jan,2024
Sadiqeh, we regret to hear that cleanliness did not meet your expectations during your stay. Please be assured that we constantly strive for high standards and your feedback will be passed along to the relevant departments. We value your review and hope for the opportunity to better serve you in the future.

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Staff was nice
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan,2024
John, it's wonderful to hear you found our team members at Courtyard Manassas Battlefield Park to be friendly. Nothing pleases us more than our guests having a great experience. We look forward to welcoming you back on your next visit.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 31 Dec,2023
Thank you for the great rating, Maria!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Manassas Battlefield Park! We hope you plan on staying with us again soon!We're looking forward to your next visit!

4/10 Poor

melissa

Stayed 1 night in Dec 2023
Response from Customer Service on 19 Jan,2024
Melissa, your rating indicates that your stay did not meet your expectations. We value your feedback, and it's important for us to understand areas where we could improve. We kindly invite you to share any specifics that might have affected your experience so we can better serve you in the future.

2/10 Terrible

Luisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat in the room. Called Front desk and I was told that maintenance will get in touch with me on how to work the thermostat. Waited for about 30 mins - no maintenance. Called FD about the situation and told her that we are frozen!! I was informed that she is by herself and need me to come down and pick the key for another room.. the room that they switch us to has a big torn on the carpet. I have pic if needed. Checked the new assigned
Stayed 1 night in Dec 2023
Response from Customer Service on 27 Dec,2023
Luisa, it's regretful to hear of your experience regarding the temperature control in your room and the challenges you faced. Issues such as these are not usual at our hotel and we apologize for the inconvenience. It's also concerning to hear about the carpet situation. We are keen on providing optimal stays for our guests and hence we will review your feedback in detail. We hope for a chance to provide you a better experience in the future.

6/10 Okay

Troy

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Customer Service on 21 Dec,2023
Troy, thank you for your feedback. Your rating suggests there may have been some aspects of your stay that did not meet your expectations. That said, we hope to have the chance in the future to deliver an experience that exceeds your expectations.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer a firmer mattress. The power was out for several hours with no generator, we had no heat and no lights in or around the building. The staff worked to keep us safe and comfortable. They were very apologetic for any inconvenience.
Stayed 3 nights in Dec 2023
Response from Customer Service on 20 Dec,2023
William, we appreciate you taking the time to share your experience at Courtyard Manassas Battlefield Park. While it's great to hear that our team members kept you safe and comfortable during the unforeseen power outage, we deeply understand that the situation wasn't ideal. As for the mattress firmness, we value this input and will take it into account for future consideration. Thank you for your understanding and we hope to serve you better the next time your travels bring you here.

6/10 Okay

Alicia

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was ok for one night
Stayed 1 night in Dec 2023
Response from Customer Service on 18 Dec,2023
Thank you for sharing, Alicia.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 Excellent

Ben

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 17 Dec,2023
Thank you for the excellent rating, Ben!Our goal is to go above and beyond to ensure our guests have a memorable experience at Courtyard Manassas Battlefield Park! We look forward to hosting you again soon.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Dec,2023
Thanks for the amazing rating, Theresa!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Manassas Battlefield Park!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe very clean
Stayed 2 nights in Dec 2023
Response from Customer Service on 11 Dec,2023
Thank you for the fantastic rating, Ana!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Manassas Battlefield Park! We can't wait to see you again soon.

8/10 Good

Persus

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 7 Dec,2023
Persus, thank you for rating your stay at Courtyard Manassas Battlefield Park. We're glad to see you had an enjoyable experience. Please do provide any feedback or details about your stay the next time. This will help us continue to improve and deliver the best service for future guests. We hope to welcome you back soon.

8/10 Good

Persus

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Customer Service on 6 Dec,2023
Persus, it's great to see your rating for Courtyard Manassas Battlefield Park. Our team is delighted that you had an enjoyable experience. We look forward to welcoming you again, ensuring your next visit is just as pleasant as the last.

6/10 Okay

Jeffrey, San Francisco

Liked: Staff & service
Hate to leave a middling review, but - awkward location, dated interiors (meaning, dingy - I don't care if it's "the latest thing"), zero drinking glasses in the room (not even plastic cups), and worst was no breakfast at all (just a coffee bar in the lobby with pricing higher than even a Starbucks). Reception staff was very nice, and the HVAC worked well, but that was about it.
Stayed 1 night in Nov 2023
Response from Customer Service on 29 Nov,2023
Jeffrey, your feedback is of immense value to us and it's unfortunate to hear that some aspects of your stay didn't meet your expectations. While no building is perfect, we consistently strive to maintain a warm and inviting atmosphere enriched by the quality amenities our guests deserve. We'll certainly take notes regarding your concern about the amenities provided in the rooms and the breakfast options. Nevertheless, it's pleasing to know that your interaction with our team members at the reception and the performance of the HVAC system left a positive impression. Your input helps us improve and we hope to have the chance to deliver a more satisfactory experience in the future.

10/10 Excellent

keidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ma’moon is always happy and assuring
Stayed 1 night in Nov 2023
Response from Customer Service on 25 Nov,2023
Keidra, it's invigorating to see such positive feedback about our team members at Courtyard Manassas Battlefield Park. Ma'moon, in particular, takes pride in his work and it's heartening to learn that his cheery and confident demeanor was reflected in your experience. Please come back to see us again soon!

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the money nowadays. Pool was good for my kids to look forward to.
Stayed 1 night in Nov 2023
Response from Customer Service on 20 Nov,2023
Richard, it's wonderful to hear that you found Courtyard Manassas Battlefield Park to be a good value. We're thrilled that your children enjoyed our swimming area. We aim to provide activities that our guests of all ages can anticipate with joy. Thank you for choosing us for your stay, and we hope to welcome your family again.

2/10 Terrible

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Go elsewhere. The review site won’t even let you leave a honest review! They keep rejecting the honest review and want me to raise the star score, NO! Place was horrible!
Stayed 1 night in Nov 2023
Response from Customer Service on 16 Nov,2023
Christopher, we regret to hear your experience didn't match your expectations. We take feedback seriously and strive to improve our guests' experience. Please feel free to share more details so we can better understand and address your concerns.

4/10 Poor

Mali

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommend for the price
The front desk was not there to check in and had to find the maid service to find the front desk person. He didn’t apologize and said he was busy doing something. The room was small and the room had a weird smell
Stayed 1 night in Nov 2023
Response from Customer Service on 6 Nov,2023
Mali, it's unfortunate to hear you faced a lack of warm welcome upon arrival and encountered issues with the room's condition. We assure you the experience you had isn't reflective of our dedication to guest satisfaction. Your remarks have been noted and will be shared with our team to ensure we're offering the best possible service. We hope for the opportunity to better serve you in the future.

4/10 Poor

Sulma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on 30 Oct,2023
Thanks for the feedback, Sulma.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 Good

Emily

Stayed 1 night in Oct 2023
Response from Customer Service on 17 Nov,2023
Emily, thank you for rating the Courtyard Manassas Battlefield Park. It seems we made a good impression, and we hope next time we can provide an even more memorable stay. We appreciate your patronage and look forward to your future visits.

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s was not good, the Toliet wouldnt flush properly and the tv wouldnt work, it was very outdated, i was scared of bedbugs
Stayed 1 night in Oct 2023

6/10 Okay

Deanna, Chesapeake

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The staff was excellent! Very friendly, personable, professional and efficient. The property requires renovation immediately! Rugs are horribly worn snd look filthy. Hotel does not have a cleanliness to it at all.
Stayed 2 nights in Oct 2023
Response from Customer Service on 24 Oct,2023
Deanna, it's a delight to know that our team's friendly and professional service met your expectations. However, we regret hearing about your less-than-satisfactory impression concerning the property’s condition. We're constantly working on enhancing our hotel, and value your comments as these only aid our improvement. We hope to have the opportunity to better serve you and present exquisite rooms in the future.

6/10 Okay

alberto, agawam

Travelled with partner
Liked: Staff & service, amenities
Overall the stay went well. The hotel does need updating and deep cleaning. There was mold in the AC unit and the ceiling of the bathroom. I was surprised that none of it affected my health because I have bad allergies but everything was great, slept great, didn’t need to use the AC due to the temperature being comfortable. The ventilation in the hallways are dusty and mold like as well but that didn’t affect my allergies. For the great price and great location, as well as the clean towels, shower, and beds, I would possibly return to this hotel
Stayed 2 nights in Oct 2023
Response from Customer Service on 22 Oct,2023
Alberto, thank you for your valuable feedback. It's positive to hear your stay was generally comfortable and you enjoyed our prime location and clean amenities. We acknowledge your concerns about the air conditioning unit and hallway ventilation. Rest assured, we regularly maintain all areas for the comfort and wellbeing of our guests. Your feedback encourages us to continue enhancing our efficiency. We hope to have the chance to provide you with an even better experience in the future.

6/10 Okay

Randy

Stayed 1 night in Oct 2023
Response from Customer Service on 10 Nov,2023
Thank you for sharing your feedback, Randy!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Service on 17 Oct,2023
Thank you for the wonderful rating, Debbie!It's fantastic you enjoyed your time at Courtyard Manassas Battlefield Park so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! But breakfast...
Stayed 2 nights in Sep 2023
Response from Customer Service on 3 Oct,2023
Thanks for the great rating, Joseph!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Courtyard Manassas Battlefield Park soon, we'd love to have you back!

8/10 Good

Shaundell

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly. My room was very old looking was not really happy about the room.usually I am in a nicer room.
Stayed 1 night in Sep 2023
Response from Customer Service on 29 Sept,2023
Shaundell, it's wonderful to hear that you found our team at Courtyard Manassas Battlefield Park to be helpful and friendly. However, it's regrettable that your room did not meet your expectations. We strive to provide accommodations that delight all our guests and we appreciate your feedback as it helps us improve our services. Esuring your satisfaction in all areas of your stay is important to us. We hope to have the chance to serve you better in the future.

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
This property is dated and physically worn out. The furniture in my room had noticeable wear and tear. The was a hair on the toilet. No USB outlets. The desk clerk walked me down to my room explaining he had to remove a “big fan”. It was the type used when a room has water damage and it needs to be dried out. He said another guest complained about an unpleasant smell in the room. It smelled musty. When I asked for another room, the clerk said, “we don’t have any.” I’m a Bonvoy Gold member and this was the worst Courtyard I’ve experienced. Remodeling way overdue.
Stayed 1 night in Sep 2023
Response from Customer Service on 25 Sept,2023
Christopher, we sincerely regret to hear about the less than satisfactory experience you had. We understand that certain aspects of the room appeared to show signs of wear, and you had issues with the room condition. It's unfortunate to hear about your experience with the unusual smell in the room and not being given a different room upon request. As a valued Bonvoy Gold member, your comfort and satisfaction are important to us. Please know, our intention is not only to meet but exceed the requirements and expectations of our valued guests. Many thanks for bringing these points to our attention, and we will ensure that they are given serious consideration for future improvements.

4/10 Poor

Suhas

Travelled with family
Broken door handle, stains on the carpet, broken switchboard, etc. Not a good stay. Not free Internet, has extra charges. Got a different room than the one I booked. Not a good experience overall.
Stayed 1 night in Sep 2023
Response from Customer Service on 21 Sept,2023
Suhas, we are genuinely sorry to hear about your unsatisfactory experience concerning the maintenance issues and internet charges. It's regrettable that your room allocation did not meet your initial reservation. Please be assured that proper steps have been taken to address these matters. We value your feedback and hope to have the chance to better serve you in your future travels.

6/10 Okay

Gregory

Travelled with family, Travelled with partner
Very friendly staff check in went smooth Upon entering our room cleaning supplies left in the room and dirty wet towels on the bathroom floor
Stayed 1 night in Sep 2023
Response from Customer Service on 19 Sept,2023
Gregory, thank you for highlighting the smooth check-in process at our hotel, Courtyard Manassas Battlefield Park. We appreciate your feedback on our colleague's welcoming attitude. Nonetheless, we regret to hear about the cleanliness concerns associated with your stay. Your comfort is our priority, hence, we strive to maintain impeccable standards. We've noted your feedback and we'll ensure to redouble our efforts to provide a more refined experience for you in the future. We hope to have you with us again soon.

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a little older and darker property. Ice machine nearest to our room was not working. Room itself was clean
Stayed 1 night in Sep 2023
Response from Customer Service on 19 Sept,2023
Lee, we appreciate you taking the time to share your experience at Courtyard Manassas Battlefield Park. It's heartening to know you found your room clean and comfortable. Regarding the ice machine situation near your room and the property's ambiance, these are areas we are continually working on to improve. Thank you for choosing our hotel and we look forward to the chance to serve you again in the future.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy last minute booking. Clean and nice staff.
Stayed 1 night in Sep 2023
Response from Customer Service on 19 Sept,2023
Sarah, it's fantastic to hear that Courtyard Manassas Battlefield Park met your needs perfectly with its cleanliness and pleasant team members. Also, we appreciate your kind words regarding your last-minute booking experience. It's always our goal to provide convenience and ease for our valued guests, and we're glad we hit the mark with you. We hope to see you again soon for another wonderful stay. Safe travels!

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 19 Sept,2023
Katrina, thank you for choosing Courtyard Manassas Battlefield Park. We're delighted to see that you had a pleasant stay. We value your rating and hope to have the chance to welcome you again in the future.

4/10 Poor

Ashley

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was musty, wallpaper almost coming off the walls, the shower barely drained. Incredibly over priced for the quality. The pictures are very misleading.
Stayed 1 night in Sep 2023
Response from Customer Service on 17 Sept,2023
Ashley, it's regrettable to learn your experience fell short of expectations. Your description regarding the room condition does not reflect our aspiration for guest satisfaction. Your feedback on the bathroom and decor is recognized as a serious concern. Furthermore, we'd like to assure you that our pricing aligns with the value, service, and quality we aim to provide. We regret if the images appeared to misrepresent our property. We are always striving to improve and your feedback will help guide our ongoing efforts to enhance the guest experience. Thank you for sharing.

10/10 Excellent

Eboni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 13 Sept,2023
Eboni, it's wonderful to see such a high rating for Courtyard Manassas Battlefield Park. We're thrilled you had a fantastic stay with us and look forward to serving you again in the future. Thank you for choosing us!

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor drainage in the shower. Staff notified upon checkout.
Stayed 1 night in Sep 2023
Response from Customer Service on 13 Sept,2023
Ann, it's regrettable to hear you encountered an issue with the shower during your stay. We value your report of this to our team members upon checkout. Feedback like yours aids us in making enhancements to our guest experience. Thank you for allowing us the opportunity to improve.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
I was given an early check in -
Stayed 1 night in Sep 2023
Response from Customer Service on 7 Sept,2023
Steve, thank you for sharing your positive experience at Courtyard Manassas Battlefield Park. We're delighted to have been able to accommodate your early check-in request. It's details like this that contribute to a comfortable and seamless stay. We look forward to welcoming you back in the future!

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Response from Customer Service on 4 Sept,2023
Thank you for the 4-star rating, Reginald!It's great your time at Courtyard Manassas Battlefield Park was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

Crystal

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Customer Service on 29 Aug,2023
Thanks for the outstanding rating, Crystal!We're delighted your time at Courtyard Manassas Battlefield Park was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2/10 Terrible

FATMATA

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, and I did not get what paid $181
Stayed 1 night in Aug 2023
Response from Customer Service on 27 Aug,2023
We appreciate your feedback, Fatama.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

2/10 Terrible

Frank

Stayed 1 night in Aug 2023
Response from Customer Service on 25 Aug,2023
Frank, it's unfortunate to hear that your experience didn't meet expectations. We hope for a future opportunity to create a better experience for you.