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Reviews of Smart Hotel

3.5 out of 5
Smart Hotel
No. 167 28th Street, Btwn 76th and 77th, Chan Aye Tharzan, Mandalay

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 5 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rosario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Stenberg, Kalmar, Sweden

Liked: Cleanliness, property conditions & facilities
Some minor power cuts during our 3 nights stay. No major problems though.
Stayed 3 nights in Nov 2018

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel and bang for your dollar BY FAR!!!
Great hotel. Very well spoken in English. Our group from California USA 🇺🇸 & Switzerland Elizabeth G. LOVE Mandalay, amazing breakfast buffet, great pool, amazing balconies & safe to walk and go anywhere from there using there 🚲 bikes & Moto’s 🏍

6/10 Okay

Roman

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was a decent hotel but the area was not tourest
Stayed 1 night in Feb 2018

10/10 Excellent

signe

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay, ill go back :)
Super nice hotel... perfect lokation, close to many things. Almost no noice from the street, wich is very appreciated. very clean, exept from under the bed, looked like it haven been cleaned there for a month. The staff is super helpfull !!! And serviceminded. Breakfast was very good ! I would stay there again.
Stayed 2 nights in Jan 2018

2/10 Terrible

SM Ham, LA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great disappointment
Tje pictures of this hotel are at least 10 years old, rooms are dated and dirty (large stains on rug, spots on bedding). I was under the impression I rented the room in the picture when I chose "superior room", however that room is executive. Wifi did not work most of the time, only about 2 hours in middle of day. the lobby is under construction, this no a/c or light there (a fan was added after I asked for it). I did not want to leave a bad review without giving the hotel a chance to remedy the problems and the owner's son talked to me... I was offered a fruit basket but none of my concerns were resolved. The one positive of this hotel are the free bicycles. I would never come here again and advise others to avoid Smart Hotel.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jason.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8months travelling through Asia.
Very attentive staff, all spoke great English and super helpful on guides, trips and general advice. The meals are fantastic with big portions.
Dear Loyal guest , Greetings from Smart hotel ! Thank you for choosing booking with us . May I thank you and also a Big Thank you from all Staff members of Smart hotel, in Mandalay . We hope to welcome you again in the near future here in Smart Hotel. Have a nice day :) Best Regards , Hnin Hnin

6/10 Okay

Graham, NSW, Australia

Liked: Cleanliness, staff & service
Centrally Located Mandalay Hotel
Great restaurant & food but tiny room. The view from the restaurant is fantastic as is the puppet show at night.
Response from Hnin Hnin on 2 Aug,2017
Dear Loyal guest , Greetings from Smart Hotel ! Thank you for making reservation with us . Thanked you and appreciate your kind remarks and comment, and this is more worthy than a big tip. Have a nice day :)

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The location of the hotel was great. The bus schedule had us arrive at 7 am and the hotel was kind enough to give us early checkin as the room was available.
Dear Loyal Guest , Greetings from smart Hotel ! Thank you for making reservation with us . May I thank you and also a Big Thank you from all Staff members of Smart hotel, in Mandalay . Have a nice day :)

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fonctionnel
Deco de la chambre un peu vieillotte mais propre et grande. Il est situé en face de l arret de bus, pratique.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
７階Sky BarのバルコニーからMandalay Hillがほぼ目の前方向に見えるのは素晴らしい。ほとんど高い建物がないのでよく見えます。
Stayed 1 night in Nov 2019

6/10 Okay

Sin Sum Vivian

Liked: Staff & service
Disliked: Cleanliness, room comfort
服務人員親切，酒店較陳舊
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
少し施設の古さがありますが、せいけつです。
Stayed 3 nights in Feb 2019

10/10 Excellent

J.MASA, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションが良い
従業員一同、非常に対応が良い。また、朝食もこの金額のホテルとしてはかなり質が高いと思う。自転車の無料貸し出しもあって、王宮やマーケットなどに簡単に行ける。客室も清潔で ルームキーピングの丁寧なことは一流だ。ぜひ、また来たいと思っている。
Stayed 3 nights in Oct 2017
Response from Hlaing Min Htet on 15 Nov,2017
コメントしてくれてありがとう ようこそ！！！ 敬具、 ミンミン （予約管理者） （Smart hotel、Mandalay。）

6/10 Okay

Verified traveller

Liked: Staff & service
The pictures show another thing than real life, the hotel looks old and looks not clean I did not like this hotel
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
ใกล้ท่าเรืออิรวดีไปมุงกุน
เดินทางสะดวก ใกล้ท่าเรืออิรวดี สามารถเดินไปวังมัณฑะเลย์ ลานเบีย และห้างสรรพสินค้าได้ ข้อด้อยคือที่พักที่ได้ไม่มีหน้าต่าง อึดอัด แต่ควมสะอาดดีมาก พนักงานเป็นมิตร
Response from Hnin Hnin on 2 Aug,2017
Dear Loyal guest , Greetings from Smart hotel ! Thank you very much for your nice review comment saying that "Very friendly staff" . Also for your kind information, Many thanks for choosing and staying with us. We hope to welcome you again in the near future here in Smart Hotel.

8/10 Good

håkan

Liked: Staff & service, room comfort