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Fairmont Royal Palm Marrakech

5.0 star property
Luxury hotel with 4 restaurants and 4 outdoor pools

Choose dates to view prices

The Fairmont Royal Palm Marrakech sits just minutes from Oasiria Water Park. Guests can play the 18-hole golf course, schedule a body scrub at the spa, or dine at one of four restaurants serving Italian cuisine. Each room includes WiFi to stay connected.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Spa
The current price is S$717
includes taxes & fees
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room Garden View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds

View all photos for Deluxe Suite Atlas View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Suite Atlas View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 126 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Dluxe Suite Garden View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Dluxe Suite Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 126 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Family Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Hypo-allergenic bedding
  • 126 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Atla View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Junior Suite Atla View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Hypo-allergenic bedding
  • 86 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Garden View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Junior Suite Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Hypo-allergenic bedding
  • 86 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Prince Villa

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Prince Villa

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
  • 741 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Atlas View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room Atlas View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential suite,

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Presidential suite,

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private outdoor hot tub
Air conditioning
  • 310 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Km 12 Route d'Amizmiz, BP 2470, Marrakech, Marrakech, 40000

What's nearby

  • Domaine Royal Palm Marrakech Royal Palm Golf And Country Club - 3 min walk - 0.3 km
  • Samanah Golf Club - 11 min drive - 3.0 km
  • Oasiria Water Park - 11 min drive - 11.4 km
  • Jemaa el-Fnaa - 18 min drive - 17.6 km
  • Majorelle Garden - 20 min drive - 19.4 km

Getting around

  • Marrakech Central Station - 28 min drive
  • Marrakech (RAK-Menara) - 24 min drive

Restaurants

  • ‪Firenze Cafe - ‬13 min drive
  • ‪Aqua Mirage Main Restaurant - ‬16 min drive
  • ‪Bo Zin - ‬17 min drive
  • ‪Boucherie Hammoud - ‬10 min drive
  • ‪Dar Soukkar - ‬17 min drive

About this property

Fairmont Royal Palm Marrakech

Luxury family-friendly hotel near Oasiria Water Park
At Fairmont Royal Palm Marrakech, you can look forward to a golf course, 3 poolside bars and a corner/local shop. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Indulge in hydrotherapy, a facial and a sports massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Italian cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include racquetball/squash. Free in-room WiFi is available to all guests, along with concerts and live shows and a terrace.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • 4 outdoor tennis courts, an electric car charging station and babysitting (surcharge)
Room features
All 134 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs and childcare services
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 50-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

The Oberoi Marrakech

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
10.0 out of 10, Exceptional, 140 reviews
The price is S$1,137
includes taxes & fees
9 Nov - 10 Nov
The Oberoi Marrakech

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 400 for adults and MAD 200 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Ain
  • Capricci
  • L'Olivier
  • Le Sabra

Things to do

  • 18-hole golf course
  • 2 outdoor padel courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Indoor pool
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (12,917 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MAD 500 per pet, per stay
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 400.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 33.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MAD 400 for adults and from MAD 200 for children
  • Pet fee: MAD 500 per pet, per stay
  • Rollaway bed fee: MAD 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 6523420
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Royal Palm Beachcomber Morocco Hotel Marrakech
Royal Palm Marrakech Hotel
Royal Palm Marrakech Hotel Tameslouht
Royal Palm Marrakech Tameslouht
Beachcomber Royal Palm Marrakech Hotel Tameslouht
Beachcomber Royal Palm Marrakech Hotel
Beachcomber Royal Palm Marrakech Tameslouht
Royal Palm Beachcomber Morocco Hotel
Royal Palm Beachcomber Morocco Marrakech
Fairmont Royal Palm Marrakech Hotel Tameslouht
Fairmont Royal Palm Marrakech Tameslouht
Fairmont Royal Palm Hotel
Fairmont Royal Palm
Fairmont Royal Palm rakech Ta
Fairmont Royal Palm Marrakech Hotel
Fairmont Royal Palm Marrakech Tameslouht
Fairmont Royal Palm Marrakech Hotel Tameslouht

Frequently asked questions

Does Fairmont Royal Palm Marrakech have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool.

How much does it cost to stay at Fairmont Royal Palm Marrakech?

As of 6 Nov, 2025, prices found for a 1-night stay for 2 adults at Fairmont Royal Palm Marrakech on 23 Nov, 2025 start from S$716.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Royal Palm Marrakech pet-friendly?

Yes, Fairmont Royal Palm Marrakech allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MAD 500 per pet, per stay.

How much is parking at Fairmont Royal Palm Marrakech?

Self-parking and valet parking are free at this property.

What time is check-in at Fairmont Royal Palm Marrakech?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Fairmont Royal Palm Marrakech?

Checkout is at noon.

Where is Fairmont Royal Palm Marrakech located?

This family-friendly Marrakech hotel is located in a rural location, 6 mi (9.6 km) from Oasiria Water Park, and within 12 mi (20 km) of Jemaa el-Fnaa and Bahia Palace. Koutoubia Mosque and Le Jardin Secret are also within 12 mi (20 km).

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Fairmont Royal Palm Marrakech Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 192 reviews
Rating 8 - Good. 30 out of 192 reviews
Rating 6 - Okay. 14 out of 192 reviews
Rating 4 - Poor. 2 out of 192 reviews
Rating 2 - Terrible. 1 out of 192 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary hotel in the world
Stayed 3 nights in Nov 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, staff was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Bayonle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really had a nice time in this hotel—1st class treatment from the staffs
Stayed 4 nights in Mar 2024

10/10 Excellent

Siu-Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the resort is very private and it has a very large pool. Also the golf course attached is amazing. The view is priceless. Literally every personel were very nice, sweet and helpful. Special thanks to Miri (Host), Tlhame Hoummadi (Bar), Oumaïma Aloaui(Hostes Poolbar), Zakaria(Bar). They made our stay memorable.
Stayed 9 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suites with attention to detail, very well maintained. Staff were excellent from front desk to house keeping, polite, courteous & very professional. We couldn’t have asked for better experience on our first visit to Morocco. I would certainely say we will be back for longer next time. It was everything we could wish for a more. Thank you to all the Fairmont staff, you were fantastic!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vlad Serban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Fairmont Royal Palm Marrakech and it was a truly delightful and luxurious experience. From the moment we arrived, we were greeted with warm hospitality and outstanding service. The hotel itself is simply stunning, with beautiful grounds and elegantly designed rooms. Every detail was thought of, from the comfortable bedding to the ample amenities. But what truly made our stay unforgettable was the amazing proposal that the hotel organized for us. They went above and beyond to create a magical and romantic evening that we will never forget. We would like to personally thank Amine, the room dining director, for his exceptional attention to detail and for making sure every aspect of the proposal was perfect. And a special shout-out to Sara, the guest relations agent, for her kindness and for making our stay truly memorable. In conclusion, we highly recommend the Fairmont Marrakech to anyone looking for an unforgettable experience. Thank you again to the entire team for making our stay so special.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Touria

Liked: Cleanliness, amenities, property conditions & facilities
Paradise. The perfect honeymoon spot
Stayed 3 nights in Jul 2025

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and friendly very family oriented hotel lots for kids to do
Stayed 4 nights in May 2025

10/10 Excellent

Moulay Rachid

Liked: Cleanliness, amenities, property conditions & facilities
Royal stay at a very very exclusive hotel
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a nice golf course.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early February visit to the Fairmont hotel Marrake

Great service and hospitality. Good selection of restaurants with live music on most nights. Rooms are spacious and we were given an upgrade, - thanks. Breakfast selection and service is fantastic.
Stayed 7 nights in Jan 2025

10/10 Excellent

Naranjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mega-Schön !

Ungeimlich schöne Ferien während einer Woche. Upgrade auf Suite von Anfang an. ALLE sehr nett und hilfsbereit, immer lächelnd. Selten so liebes Personal gesehen. Einfach nur Spitze.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with kids over October half term break! Lots of nice facilities, very comfortable rooms.
Stayed 7 nights in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room and very good swimming pool for kids!
Stayed 4 nights in Oct 2024

10/10 Excellent

Saquib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with amazing staff, great restaurants and facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Zuherali Razahussein H A

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Definitely will be coming back
Stayed 3 nights in May 2024

10/10 Excellent

suman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the the pick up at the airport to out departure the hotel has gone above and beyond to ensure we have a fantastic stay. Highly recommended this hotel for families as so much to do.
Stayed 3 nights in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities, room comfort

Most relaxing hotel ever

Top of my list on customer service. Every one was accomodating. The location was perfect and the grounds were beautiful. I plan to return.
Stayed 1 night in Jan 2024

10/10 Excellent

Jimmy

It’s the best!
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and excellent service

Superb hotel with wonderful service. Conveniently located just 30 mins from the Medina, this hotel offers luxury and style. Excellent Spa and golf facilities.
Stayed 3 nights in Mar 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique le personnel est charmant Nous n’y avons sejourné qu’une nuit mais nous y retournerons pour un moment plus long avec un grand plaisir.
Stayed 1 night in Mar 2023

6/10 Okay

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious, vast and immaculately kept. Plenty of areas to enjoy some peace and quite and a nice walk around the property and grounds. Lovely golf course, facilities and swimming pools including the gym and spa. Nice choice of restaurants however if you are vegan, the food is extremely limited / no choice in some restaurants. Although the managers were helpful and tried to accommodate, the lack of English speaking staff made it hard to communicate my dietary needs. They really need to include at least two vegan option dishes for starters, mains and deserts as a minimum in all restaurants including at the breakfast buffet, otherwise guests will eat out. As we visited in January the hotel was very quiet as a result staff were super attentive to the point of annoyance. One evening as I was getting ready for a shower a male staff member walked into the room (he may have knocked but I didnt hear). We found therefore found our privacy was lacking due to the constant knocks on the door, offering smoothies, fruit, cakes. Lovely touch but just too much for us. Both our coffee machine and fridge were not working and no hairdryer had been provided. However the best part of the room was the bed, absolutely divine and the best nights sleep weve had in years. One point to note is that everything here is overly expensive. Breakfast was £40 each and an Aperol Spritz £20! Also check your check out bill...they fleeced us on taxi prices compared to the yellow cabs!
Stayed 4 nights in Jan 2023

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful hotel, fun for kids. Nice kids club with lots of activities. Weather was really nice and good to escape our winter for a few days.