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Palais Khum

3.5 star property
Hotel with a full-service spa, near Jemaa el-Fnaa

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Photo gallery for Palais Khum

Lunch and dinner served, Moroccan cuisine
Indoor pool, pool loungers
Terrace/patio
Turkish bath/hammam, body treatments, body wraps, body scrubs, facials
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Royal Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 102 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Single Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Luxury Single Room

Highlights

Air conditioning
Heating
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 3 min walk - 0.3 km
  • Marrakech Museum - 5 min walk - 0.5 km
  • Jemaa el-Fnaa - 10 min walk - 0.9 km
  • Koutoubia Mosque - 15 min walk - 1.3 km
  • Majorelle Garden - 2 min drive - 1.5 km

Getting around

  • Marrakech Central Station - 4 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • ‪Nomad - ‬7 min walk
  • ‪Café des Épices - ‬7 min walk
  • ‪Le Jardin - ‬4 min walk
  • ‪Ristorante I Limoni - ‬10 min walk
  • ‪Terrasse des Épices - ‬4 min walk

About this property

Palais Khum

Hotel near Jemaa el-Fnaa
Located close to Majorelle Garden and Marrakech Plaza, Palais Khum provides a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a manicure/pedicure or a massage at the on-site spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • A round-trip airport shuttle (surcharge), a lift and a front desk safe
  • A banquet hall, concierge services and luggage storage
  • Tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Palais Khum offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

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9.8 out of 10, Exceptional, 480 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

Does Palais Khum have a pool?

Yes, this property has an indoor pool.

Is Palais Khum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Khum?

There is free parking nearby.

What time is check-in at Palais Khum?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palais Khum?

Checkout is at noon.

Does Palais Khum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Khum located?

Located in Medina, this spa hotel is within a 15-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Majorelle Garden is 1.3 mi (2.1 km) away.

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Palais Khum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 166 reviews
Rating 8 - Good. 34 out of 166 reviews
Rating 6 - Okay. 7 out of 166 reviews
Rating 4 - Poor. 1 out of 166 reviews
Rating 2 - Terrible. 0 out of 166 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice road in the old xity
Stayed 1 night in Apr 2025

10/10 Excellent

Eibhlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kirk

Liked: Property conditions & facilities
Great staff!
Stayed 7 nights in Dec 2023

10/10 Excellent

jean graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come to Palais Khum

This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shamim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.
Stayed 2 nights in Feb 2025

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Stayed 1 night in Oct 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was good about my stay but staff working there made my stay very special
Stayed 3 nights in Sep 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Stayed 3 nights in Mar 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent riad for a week in Marrakech

Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Stayed 6 nights in Jan 2024

10/10 Excellent

Duanys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2022

10/10 Excellent

Avrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Riad

Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming old world Marrakesh hotel was a comfy stay

The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Stayed 3 nights in Oct 2023

10/10 Excellent

giampiero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad veramente eccellente

Stayed 1 night in Jan 2025

8/10 Good

Riza

Liked: Cleanliness, staff & service, property conditions & facilities
Das Unterkunft war sehr Sauber und alle waren sehr hilfsbereit . Das Frühstück war sehr gut.
Stayed 2 nights in Nov 2024

4/10 Poor

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väldigt missnöjd:(

På bilderna ser boendet väldigt fint ut. Men det var den största besvikelsen. Hotellet är väldigt slitet. Skulle kunna bli fint om det renoverades. Rummen (även våra vänners) var jättesmå och i dåligt skick. Handfatet läckte, toastolen var lös. Det enda som var riktigt bra var läget på hotellet.
Stayed 2 nights in Oct 2024

8/10 Good

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Conrardus Maximiliaan Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schitterend verblijf. Loopafstand naar souks. Hulpvaardig personeel. Correct.
Stayed 4 nights in Feb 2024

10/10 Excellent

Angelik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2023

8/10 Good

Ian Douglas

Liked: Cleanliness, staff & service
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Stayed 5 nights in Aug 2023

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super vriendelijk personeel! Fijne ervaring.
Stayed 5 nights in Sep 2023

8/10 Good

Pascal

Stayed 6 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023