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Reviews of Riad Ilayka

5 out of 5
Riad Ilayka
78 Derb el Hammam Quartier Mouassine, Marrakech

Reviews

9.8

Exceptional

Rating 10 - Excellent. 262 out of 298 reviews" "
Rating 8 - Good. 29 out of 298 reviews" "
Rating 6 - Okay. 2 out of 298 reviews" "
Rating 4 - Poor. 2 out of 298 reviews" "
Rating 2 - Terrible. 3 out of 298 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHAKIR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Riad in the heart of Marrakech. Such friendly and helpful staff, and a really lovely breakfast. Superbly decorated courtyard and room.
Stayed 3 nights in Apr 2024
Response from NADIA on 1 May,2024
Dear Shakirthank you very much for your commentThe whole team wishes you the best

10/10 Excellent

Christopher David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay, very individual and unique. All of the staff and management were so welcoming and helpful. I really enjoyed my stay there. Would definitely recommend!
Stayed 3 nights in Feb 2024
Response from NADIA on 9 Apr,2024
The entire Riad Ilayka team thanks you for choosing our establishment for your stay in Marrakech.We wish you the best

10/10 Excellent

Myrissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Riad Ilayka. The riad is beautiful - in particular the rooftop and pergola - and is perfectly located in the centre of the medina. Staff are very friendly and accommodating. Would highly recommended staying here to anyone!
Stayed 5 nights in Feb 2024
Response from NADIA on 5 Mar,2024
Dear Customerthank you very much for your commentthe whole team wishes you the best.

10/10 Excellent

rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis in the middle of the Medina. Staff, service and amenities were excellent.
Stayed 4 nights in Feb 2024
Response from NADIA on 7 Feb,2024
Thank you very much for your comment The whole team wishes you the best

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from NADIA on 15 Nov,2023
Thank you for honoring us with your visitthe best for you

10/10 Excellent

Jin

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff were very friendly and ever so helpful. Breakfast was delicious. However, the Riad was very difficult to find and the floors in the room were quite dusty. Overall a positive experience and would come back.
Stayed 1 night in Nov 2023
Response from NADIA on 8 Nov,2023
Dear CustomerThank you for your comment and your understanding despite the fact thatindeed we were still under construction due to the earthquake which is why there was earth dust on the last terraceThe whole team wishes you the best

10/10 Excellent

Sharon, Santa Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Marrakesh. Close to everything but completely quiet.
Stayed 1 night in Oct 2023
Response from NADIA on 3 Nov,2023
The whole team thanks you for your commentWe wish you and your family the best

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad
The room was a bit small but very nicely presented and service was very good. Abdullah carried one of my luggage with me until the medina market close to taxi, very nice and helpful person. Generally, everyone was nice from cleaning staff to service etc. Amenities were great, would definitely stay here again.
Stayed 3 nights in Sep 2023
Response from NADIA on 23 Sept,2023
Thank you very much for your commenthe supports us especially with what Marrakech has just sufferedthe whole team wishes you the best

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service and experience!
Stayed 2 nights in Aug 2023
Response from nadia. on 22 Aug,2023
We were delighted to have you among usthe best for you.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was amazing! Breakfast with basic, but it’s all you need to start your day to enjoy all the wonderful food of the city. Service was 5*. Mouaad is there any helpful in making sure I did not get lost each time I left the property.
Stayed 6 nights in Jun 2023
Response from nadia. on 10 Jul,2023
We were happy to welcome you and make you discover Marrakechall the staff wish you the best

10/10 Excellent

Julie E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire team was so helpful and and accommodating to all of our needs. They assisted in travel transports, laundry, communication with excursion teams, escorting and directing to desired destinations, helping with dinner reservations, providing snacks/drinks on demand, daily room service and personal item requests were timely and most of all ensured us of room security within the road. We truly felt at home!🤗. We would love to visit again Riad Ilayka.
Stayed 6 nights in Jun 2023
Response from nadia. on 10 Jul,2023
We were happy to welcome you and make you discover Marrakechall the staff wish you the best

10/10 Excellent

Prathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Moroccan Desert
Probably the best Riad you can find in Marrakech. Very authentic, charming, stunning hotel. And the owner Abdul is the most gracious host you will ever find in Marrakech. I highly recommend it to anybody who wants to find a great hotel in Morocco.
Stayed 1 night in Jun 2023
Response from nadia. on 10 Jul,2023
We were happy to welcome you and make you discover MarrakechAll the staff wish you the best especially Abdou

10/10 Excellent

David, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An Oasis right in the middle of the very busy Souks. Perfect for exploring by foot. Staff were so helpful.
Stayed 2 nights in May 2023
Response from nadia. on 31 May,2023
Dear Davidwe were delighted to welcome you and the whole team thanks you for your kind comment

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Great stay wonderful staff
Wonderful Riad in a great location close to everything.
Stayed 2 nights in May 2023
Response from nadia. on 31 May,2023
our pleasure is to have made you discover Marrakechthe best for you

10/10 Excellent

Anastasiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at this beautiful property! Very central and convenient, but google maps will not be very useful in getting you to the door, so try and plan your directions in advance if it is your first time.
Stayed 1 night in May 2023
Response from nadia. on 8 May,2023
Thank you very much for choosing Riad Ilaykaall the staff wish you the best

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating. A real pleasure in an interesting city.
Stayed 3 nights in Apr 2023
Response from nadia. on 25 Apr,2023
Thank you very much for your wonderful comment. We were happy to have you with us. The best for you.

10/10 Excellent

Heather, Reston

Liked: Staff & service, amenities, property conditions & facilities
Wonderful service. Staff picks you up at the center of medina and walks you through. Beautiful decor and garden setting. Great view.
Stayed 1 night in Apr 2023
Response from nadia. on 25 Apr,2023
Thank you very much for your wonderful comment. We were happy to have you with us. The best for you.

10/10 Excellent

Siobhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Everything was beautiful. The riad was so calm with us having a private terrace. Staff were lovely and I would highly recommend having dinner there one night. The food was sensational - some of the best we had while in Marrakesh.
Stayed 3 nights in Apr 2023
Response from nadia. on 11 Apr,2023
Dear Siobhanthank you very much for your commentthe whole team is happy to have you among us.We wish you the best.

10/10 Excellent

Warisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at Riad Ilayka. While we were only there for one night, the staff made us feel completely welcome and went out of their way to accommodate us. We arrived at 9 PM to check in, as we had just come off of a desert tour. The staff swiftly showed us to our room and helped us with our bags. We had to check out at noon, but our flight wasn't until later in the day so the staff stored our luggage, so we could go out and explore before our flight. The location of the riad is a little hard to get to, but I would recommend just calling the staff once you are in the general area and they will come and guide you back to the riad. All the facilities were just perfect, and the riad itself is beautiful. It is probably the best hotel we've stayed at and we will likely be coming back to stay, if we ever came back to Morocco. We wanted to give a special shout out to the night manager (I believe his name is Mohab, but please forgive me if I'm wrong). He was very warm, inviting, helpful and generally just made our short stay extremely pleasant. Thank you, Nadia and the rest of the team at Riad Ilayka for an unforgettable hotel experience!
Response from nadia. on 29 Mar,2023
Dear Warishathank you very much for your commentyou make us want to invest ourselves again and againThe best for you.

10/10 Excellent

Adrien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is above and beyond expectations. Thanks to Khadija, Abdou and the rest of the staff who took care of us. They provided good tips and tricks to make sure we feel comfortable to navigate through the city and provide excellent service at the Riad. The breakfast is very generous and delicious. The location is great if you want to be in the heart of the medina, walkable distance from the main square and other main sights. Nice view of the city from the rooftop, beautiful sunset. We will definitely come back.
Stayed 4 nights in Mar 2023
Response from nadia. on 7 Mar,2023
Thank you very much for choosing Riad Ilayka for your stay in Marrakechthe whole team wishes you the best.

10/10 Excellent

Florence

Stayed 2 nights in Feb 2023
Response from nadia. on 7 Mar,2023
Dear FlorenceThe whole team wishes you the best

10/10 Excellent

Mohammed Hassnain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations. The staff at the hotel were a delight to deal with. Abdul was extremely helpful and answered every question and showed us the way to most locations. Overall a great thanks to everyone at Riad Ilayka for making this a fantastic holiday. Highly recommended.
Stayed 4 nights in Jan 2023
Response from nadia. on 24 Jan,2023
Dear Mohamedyou have honored us with your visit, thank you very much for your comment. The whole team wishes you the best.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful property and such a fantastic location. The rooftop at sunrise and sunset is stunning. The staff were impeccable; I’d especially mention Abdul who was so attentive. Thoroughly recommend getting the Riad to arrange your transport to and from the airport as they will meet you and guide you through the maze of streets - we saw lots of tourists being taken advantage of when they hadn’t done this.
Response from Nadia on 18 Jan,2023
Dear Stephanie thank you very much, you have honored yourself with your visit.All the staff, I wish the best

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad. A gem! Clean, quiet and well located. The food is amazing and the staff is the best. I can’t wait to go back!
Response from nadia. on 17 Jan,2023
dear jessicathank you very much for your commentall the staff and myself wish you the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from nadia. on 13 Jan,2023
Thank you very much for your rating.

10/10 Excellent

Maria Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Riad in a lovely property. Top guest service and immaculate rooms
Response from nadia. on 6 Jan,2023
Thank you very much for your commentall the staff wish you the best.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can completely understand why this property has such high ratings! We were so well taken care of while we were here and Azeddine went above and beyond anything that was required to make our stay as comfortable as possible! I was so tired when I came in that I felt too weak to even go back out and get food and he went and picked up takeout for us! He arranged a taxi tour around the city for us because we had a limited amount of time. Truly above and beyond! The breakfast was stunning, and the accommodations were magical. My only regret was we didn’t have more time in this amazing and unique city. I can see why people move here and stay forever.
Response from nadia. on 22 Dec,2022
Dear Customeryou honored us with your visitall the staff and Azedine in particular wishes you the best

10/10 Excellent

Rosimar A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Abdou for taking care of my daughters and I with such kindness and gentleness. God bless
Stayed 2 nights in Dec 2022
Response from nadia. on 22 Dec,2022
Dear Rosimaryou honored us with your visitall the staff especially Abdel wishes you the bestto you and your daughter.

10/10 Excellent

Carter

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Exceptional
Response from nadia. on 7 Dec,2022
Thank you so muchfor your comment.

10/10 Excellent

Joel, Chetek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful, respectful and very nice. They made us feel like we were home. We stayed at what was probably their nicest room. It waz spacious, clean and comfortable but to get to it there is a narrow stair that might be hard for some tall people or that have mobility issues. They have other rooms with no stairs. Their included breakfast with table service was incredible. You just need to tell them when you want it. My wife and i had a beautiful dinner setup for us, not included. They gave us so much fantastic food that we did it again the following night. They also setup airport transportation and a great tout around the old town. I highly recommend this place for a wonderful experience in Marrakech.
Response from Khadija on 4 Dec,2022
Thank you very much for your comment and for your kindeness, we all have wonderful memories of your stay with us.the whole team joins me in wishing you the best and hope to see you again in RIAD ILAYKA

10/10 Excellent

meng, frederiksberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and super quiet Riad in the center of Medina, close to everything but definitely not easy to find. The first day we already stopped and needed a guy who insisted to bring our suitcases and lead the way and try to charge us 300MAD!!! But the hospitality, staff and everything in the Raid is perfect. Muhar became our friend, offered us all the guidance we need for our short trip. Abdo is our last days’ helper, arranged an amazing dinner for us when it was very delayed until late due to our trip that day. All the staff there are full of smile, you feel like home. Only thing needs to note for people cannot consume sugar/diabetics, is that the traditional breakfast is quite sweet, full of different jam and desserts.
Response from nadia. on 2 Dec,2022
on behalf of the whole team we thank you for choosing Riad Ilayka and wish you the best

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this Riad. The staff were exceptional and the accommodation was more than we could have hoped for. Wish we had been there longer than 3 nights.
Stayed 3 nights in Oct 2022
Response from Khadija on 29 Oct,2022
Dear Eileen Thank you very much for your comment. the whole team joins me in wishing you the best.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous haven of peace
Fabulous Riad. Great location. High-level service. Thank you to the entire team for such a warm welcome and making our stay memorable.
Stayed 3 nights in Oct 2022
Response from Khadija on 29 Oct,2022
Dear Paul Thank you very much for your comment. the whole team joins me in wishing you the best.

10/10 Excellent

Sofiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little paradise hidden in the old city!
This is the type of place that will make you fall in love with Morocco and want to come back! We stayed only one night there but what an experience!! Service was a proper 5 star service (big thanks to all the staff especially Abdou). The rooms and the place will make you feel like royalty!! Superb!
Stayed 1 night in Oct 2022
Response from Khadija on 22 Oct,2022
Thank you for your stay in our establishment. We appreciate your feedback Best regards to you and your wife and little princess Alia

2/10 Terrible

Lino

Disliked: Cleanliness, amenities, property conditions & facilities
There was a telephone type shower but the holder on the wall was constantly coming off. Despite 2 requests to solve this issue it was never done. The worst place I have stayed in my whole life.
Stayed 2 nights in Oct 2022
Response from Nadia on 18 Oct,2022
Dear CustomerWe take your comment into consideration,the whole team is very happy that your comment only applies to the shower attachment,we dare not even imagine what your grade would be if there had been something more serious than this shower attachment that did not work well.Good luck to future hoteliers

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad was wonderfully authentic and traditional and it was perfectly located in the medina, close to all the souks and activities. The staff were wonderful and friendly and the service was excellent, couldn't be faulted.
Stayed 7 nights in Sep 2022
Response from Nadia on 3 Oct,2022
Dear Stevenon behalf of the whole team we thank you and wish you the best.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad!
We were only here for 1 night but wished we could have stayed for longer. The customer service was amazing from start to finish. Hotel and room was so beautiful! I definitely recommend!
Stayed 1 night in Sep 2022
Response from Nadia on 26 Sept,2022
We hope to see you back with us another time. The best for you.

10/10 Excellent

Guy, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very pleasant and the staff and management really stood out for their helpfulness throughout our stay.
Stayed 3 nights in Sep 2022
Response from Nadia on 26 Sept,2022
On behalf of the whole teamWe wish you the best and hope to see you again among us.

10/10 Excellent

Yassine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our experience at this Riad. Highly recommended
Stayed 2 nights in Sep 2022
Response from Nadia on 18 Sept,2022
Thank you very much for your commentyou honored us with your visitThe whole team wishes you the best

10/10 Excellent

Christine

Stayed 4 nights in Aug 2022
Response from Khadija on 8 Sept,2022
Thank you very much for your comment, we all have wonderful memories of your stay with us.the whole team joins me in wishing you the best and hope to see you again in RIAD ILAYKA

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Riad Ilayka was simply great, the best service I’ve ever had in a vacation. The first night, a scanner was trying to take and vantage of my wife and Ne, and the owner came out and saved us.
Stayed 3 nights in Aug 2022
Response from Nadia on 31 Aug,2022
We were delighted to receive you.There are some young touts in all of Marrakech who want to earn a little money by showing the way to customers, despite the rounds of the tourist police who chase them some manage to escape, it is our duty to help you and you accompany you to make you spend magical moments in Marrakech.

10/10 Excellent

Sadia

Stayed 3 nights in Aug 2022

10/10 Excellent

Vickielyn J, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff was wonderful and very helpful. They made recommendations (dinner, hamman and activities, etc...) and provided the arrangements. The property is beautiful. They provided breakfast every morning. We wanted to have a true Moroccan experience. Location was in the heart of all shopping and a short walk to the square.
Stayed 6 nights in Jul 2022
Response from Nadia on 20 Jul,2022
You have honored us with your visit thank you for choosing Riad Ilayka the best for you from the whole team.

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely above and beyond service.
Stayed 1 night in Jun 2022
Response from Nadia on 6 Jul,2022
Dear Sonia it was a real pleasure to have you with us. the whole team wishes you the best.

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022
Response from Nadia on 28 Jun,2022
Chère, Julie Merci de la magnifique note que vous nous avez attribués. le meilleur pour vous.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible location, super welcoming staff
Stayed 1 night in Jun 2022
Response from Nadia on 21 Jun,2022
THANK YOU SO MUCH FOR YOUR COMMENT THE WHOLE TEAM WISHES YOU THE BEST

8/10 Good

David, Hemel Hempstead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Riad Ilayka. The room was very nice although a little dark; the cover over the ceiling window did not get removed for the first 3 days. Staff were very helpful, food was very good. Whenever we were unsure where to go, they would accompany us. I would not hesitate to stay there again.
Stayed 5 nights in Jun 2022
Response from Nadia on 11 Jun,2022
Thank you very much for your comment also I will see with the staff why the canopy was not open. We wish you the best.

10/10 Excellent

Christopher-John, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The breakfast was delicious and the Hotel had a lot of local charm!
Stayed 1 night in Jun 2022
Response from Nadia on 9 Jun,2022
You honored us with your visit All the team wishes you the best.

10/10 Excellent

Christopher M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Riad Ilayka. Between the meals in the courtyard and the excellent hospitality, this place lived up to the reviews. The room’s decor was traditional and ornate. The rooftop was a great place to view the city and sunset. Another benefit was that they arranged for transportation to and from the airport. This included getting through the souks, which would have been challenging. While breakfast is included, we recommend booking dinner there as well. The tangine was delicious and beautifully presented.
Stayed 1 night in May 2022
Response from Nadia on 9 Jun,2022
The whole team joins me in thanking you for your comment We wish you the best.