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ANA Crowne Plaza Matsuyama by IHG

3.5 star property
Central Matsuyama hotel connected to a shopping centre, steps from Saka no Ue no Kumo Museum

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Matsuyama by IHG

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
ANA Crowne Plaza Matsuyama, steps from Matsuyama Castle Ropeway, blends cultural access with modern comforts. Guests enjoy Japanese cuisine at 3 on-site restaurants, shopping options, in-room WiFi, and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Laundry
The current price is S$123
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed (Central Building)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Central Building)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Smoking (Central Building)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Smoking (Central Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Central Building)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Central Building)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Smoking (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds, Smoking (Central Building)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Smoking, Annex Building

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed, Annex Building

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed, Annex Building

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Annex Building

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Double Bed (Central Building)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed, Smoking (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed, Smoking (Central Building)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
Bidet
Deep-soaking bath
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Central Building)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
Bidet
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Smoking (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Double Bed, Smoking (Central Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Smoking (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds, Smoking (Central Building)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
Bidet
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed, Smoking, Annex Building

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Smoking, Annex Building

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 61 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (Central Building)

Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed (Central Building)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken, 790-8520

What's nearby

  • Saka no Ue no Kumo Museum - 1 min walk - 0.0 km
  • Matsuyama Castle Ropeway - 6 min walk - 0.5 km
  • Matsuyama Castle - 11 min walk - 1.0 km
  • Dogo Onsen - 3 min drive - 2.5 km
  • Shiki Memorial Museum - 3 min drive - 2.5 km

Getting around

  • Matsuyama Station - 8 min drive
  • Dogo Onsen Tram Stop - 11 min drive
  • Matsuyama (MYJ) - 20 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪フライング・スコッツマン 大街道店 - ‬2 min walk
  • ‪フルーツパーラー みしま - ‬2 min walk
  • ‪ビアホール スリーヴァーチュー - ‬2 min walk

About this property

ANA Crowne Plaza Matsuyama by IHG

Hotel near Matsuyama Castle
Located close to Saka no Ue no Kumo Museum and Matsuyama Castle Ropeway, ANA Crowne Plaza Matsuyama by IHG provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A banquet hall, luggage storage and meeting rooms
  • A front desk safe, a reception hall and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 330 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • TVs with satellite channels and DVD players
  • Fridges, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,600 per night); discounts available
  • Parking on site (JPY 1,600 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ishizuchi
  • SKY LOUNGE
  • Tea LOUNGE
  • Tohen
  • Unkai

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel

Frequently asked questions

Is ANA Crowne Plaza Matsuyama by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Matsuyama by IHG?

As of 30 Oct, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Matsuyama by IHG on 4 Nov, 2025 start from S$123.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Matsuyama by IHG?

Self-parking is available for JPY 1600 per night.

What time is check-in at ANA Crowne Plaza Matsuyama by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ANA Crowne Plaza Matsuyama by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ANA Crowne Plaza Matsuyama by IHG located?

Located in Ichibancho, this hotel is within a 10-minute walk of Saka no Ue no Kumo Museum and Matsuyama Castle Ropeway. Matsuyama Castle and Dogo Park are also within 2 mi (3 km). Dogo Onsen Tram Stop is 27 minutes by foot and Matsuyama Station is 24 minutes.

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ANA Crowne Plaza Matsuyama by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but not cheap.
Stayed 1 night in Oct 2025

10/10 Excellent

CHOUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful hotel. Little old, but nice room condition.
Stayed 1 night in Jun 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matsuyama business hotel, convenient location

Business style hotel downtown, a bit pricey for what it is, but comfortable and convenient for castle, restaurants, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right next to Okaido Station/Shopping Street. Room was spacious and clean. Good breakfast buffet with nice view on Matsuyama Castle.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in Matsuyama. Loved the stay. Very quiet and relaxing stay. I would definitely stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again if in town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
The air cleaner machine in the room was a nice plus; used it whenever we were in the room. The breakfast brunch was very good with a wide selection to choose from; I ate an American breakfast and my wife ate mostly Japanese dishes. Also being able to leave our luggage with the Bell Captain until time to head to the airport was very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent centrally located hotel convenient to everything I wanted to see including the spectacular Matsuyama Castle.
Stayed 1 night in Apr 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, near tram stations, shopping area and across the Matsuyama Castle, average breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

wei yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. I booked the premium room with queen bedin the central building, Room was big, very comfortable. Fairly well insulated for noise. Aircon worked well. The toilet was spacious and there was ample hot water with very good water pressure, blackout curtains could be better at blocking out sunlight in the mornings, but it wasn’t that big a problem for me, I would recommend a stay at this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best location in Matsuyama

The location of this hotel is the best in Matsuyama. Close to the Okaido shopping mall, with Mitsukoshi Department store, and to Matsuyama Castle. Very quiet at night. Clean room and good service. The breakfast buffet is excellent with good view of Matsuyama city.
Stayed 1 night in Jan 2025

8/10 Good

Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 2 nights in Apr 2024

8/10 Good

Chong Kwee, Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except I think the room size at the Annex building a little small as compared to Takamatsu hotel however the breakfast is fantastic 👍will stay again 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient accommodation

Stayed for one night. Hotel was clean, the breakfast was quite good and an amazing value. Enjoyed the location of the hotel as well. Would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Hamsa Shijas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice inside the city
Stayed 1 night in Apr 2024

8/10 Good

Kai Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, fair facilities. bit too small even for moderate room
Stayed 2 nights in Nov 2024

10/10 Excellent

mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed and I will definitely want to stay again. -Friendly and professional staff -Room was very clean and comfortable -Breakfast service was great with a good view -Good location which is walkable to Matsuyama castle -The 90s built in radio into the bedside frame was a nostalgic plus
Stayed 3 nights in Nov 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
They didn't supply pajamas, or a Onsen, but the breakfast was fabulous!
Stayed 2 nights in Feb 2024

10/10 Excellent

Toshinori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size for the price ans clean with great amenities. The staff at the front desk were polite and efficient. We got the plan with breakfast which was a very good deal at the room on the top floor with great views. We recommend this hotel very highly!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable Service

I always use this hotel because of its reliable service and excellent cleanliness. It is also convenient to access it from the underground parking lot.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful views, helpful staff, great location

A very handsome, comfortable hotel, close to the castle (views from the breakfast room of the park, if not the castle itself). A few steps to the local Dori and district, with eating and shopping galore. Excellent service, very helpful staff with good English. Would highly recommend for a stay in Matsuyama
Stayed 2 nights in Nov 2023

6/10 Okay

Kimihiro

Nice stay but the staffs need to be skilled up

Overall it was a pleasant stay but the receptionists were not reliable when checking in and out.
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. One man in particular went out of his way to find me a seat at they sky lounge even though it was full. Really great experience.
Stayed 2 nights in Aug 2023