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"Great value and location. Quiet rooms and beds were comfortable "

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"central hotel to the hub where u can go to a bar within 1 min"

"Room was not as expexted as it was a premium room and the shower wasnt any good and the toilet wouldnt flush properly won't stay again"

"Convenient for airport. Breakfast a bonus "

"Staff excellent. Menu not 24 hours as declared, went to order some food and was told she couldn’t leave the desk. Then later on went to order pizza, was told none available, then ten minutes later went back to the bar and person in front ordered pizza and accepted order, I then queried this to be told they could done her one and no more. "

"was nice"

"Justva great stay"

"We booked this room while attending a black-tie event, so we had high expectations given the price. Unfortunately, the overall experience was disappointing. The room itself was quite small, especially compared to the unusually large bathroom. When I went to take a shower, the water was only lukewarm, which was frustrating. Getting ready for the event was also inconvenient—there was no mirror near the desk/dressing table and no full-length mirror in the room. The only mirror was in the bathroom, which wasn’t practical while my partner was using it. This made preparing for a formal event much more difficult than it should have been. Additionally, the room felt very stuffy. Opening the window helped with ventilation, but it let in a lot of noise from an external fan, making it hard to relax. Overall, the room did not meet expectations for the price we paid."