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Reviews of Mariana Beach Hotel

2.5 out of 5
Mariana Beach Hotel
Av. Camarón Sábalo y Priv. Costa Azul, Col. Zona Dorada, Mazatlán, SIN

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 97 reviews" "
Rating 8 - Good. 32 out of 97 reviews" "
Rating 6 - Okay. 12 out of 97 reviews" "
Rating 4 - Poor. 3 out of 97 reviews" "
Rating 2 - Terrible. 14 out of 97 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Estelle

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel was under renovations and was closed we were put in a small place next door which was very noisy from road and restaurant across the road.we believe that they should have let us know that they were renovating so we could have booked a different hotel.Hotels.com should not have been booking this place.We will not be using them again
Stayed 21 nights in Feb 2023

8/10 Good

Stephen, ST. ALBERT

Liked: Staff & service, amenities, property conditions & facilities
The Mariana is a decent appartment for the price but the old photos of the previous Mariana on line should be taken down from the website as that hotel is now under renovations and is giving a false presentation to prospective clients. Housekeeping only come by every few days as is an appartment but should leave extra trash bags and some cleaning supplies for tenents.

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel charged unexpected deposit and lady at check in was rude
Stayed 1 night in Feb 2022

2/10 Terrible

Tony

Stayed 1 night in Feb 2022

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping under a bridge is safer and more comfort
The Hotel Marriana is situated on a entrance right on the beuatiful beach of Mazatlan. This is where the positive aspects of this overpriced dump end. The said walkway isnt maintained by anyone so broken glass food waste garbage, flies, rats and mice and homeless men escort you for the 50 yards to get to the beach which is quite nice once you escape the dirty vicinity of the Mariana. We had the suite with efficiency although the word efficiency seems an entirely ironic description. The stove had a non functional oven and a falling apart stove which requires matches to light and is badly stained enough to warrant replacement in the previous century. The vinyl couches were reminicent of prison furniture parked 3 feet in front of a computer monitor TV that was near the cieling and 17 inches wide. Dont plan on working here on two issues. The wifi stays up for 15 minute periods and requires constant fiddling to get anything to work. The other account is the noise which I will further ellaborate on later and also the lack of privacy. The sitting area has rusted out chirs that the feet have simply rot away, leaving them unbalanced, uncomfortable and scraping on the aged sunworn tiles. The place is filled with older folks that are long term and somewhat protective as the "greatest generation" can be. Every nursing home guest on our floor was a smoker of menthol cigarettes from Canada so the sea air was indistiguishable from a Saturday night legion
Stayed 11 nights in Feb 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Housekeeping !
Juanita did a superb job of keeping my room nice and clean !
Stayed 14 nights in Nov 2021

10/10 Excellent

Julie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, comfortable, safe. Good location. Love the patio.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
They were great. Before we could ask for the missing A/C remote control they told us there was a problem and moved us to their sister hotel which was absolutely lovely.
Stayed 1 night in Oct 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Great location
Tha place is great. I stay there often.
Stayed 4 nights in May 2021

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Jo, British Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel that is charming and well kept. I loved our room on the top floor with a view of the ocean from the rooftop deck. Staff were amazing upon arrival and during our stay. We extended our stay by another night we liked it so much. Will definitely stay here again.
Stayed 2 nights in Feb 2020
Response from Sofia Jimenez on 31 Mar,2020
Thank you for your beautiful comments, see you soon at your Second Home Mariana Hotel

8/10 Good

H, Arizona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great balcony views of the ocea. Noisy street.
Stayed 1 night in Jan 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

steven

Disliked: Property conditions & facilities, room comfort
No sleep for us
Got about 3 hours of sleep. Rough night. Loud partying, singing and shouting all night long coming from the hotel across the alley, but the Mariana Hotel should do something about it. We cancelled our next night's stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Fernanda on 12 Jan,2020
Muchas gracias por haberse hospedado en su Hotel Mariana, esperamos verlos pronto por aquí y otorgarle un mejor servicio . Saludos cordiales.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Didn’t even bother staying
Hotel advertised as pet friendly. There are no ground floor rooms. There is absolutely no parking. It is on the main strip so don’t expect any quiet times. We didn’t even bother staying. Price changed from booking price. Not a great experience.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jan 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great stay. I will be back again
Stayed 3 nights in Nov 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School w/ Kitchenette
great 50's style old school motel steps from the beach and a zillion hot spots, restaurants and modern hi-rise hotels in Mazatlán's Zona Dorado (Gold Zone) which is loud, congested, late-night fun that reminds a bit of Waikiki but with less glitz...
Stayed 1 night in Nov 2018

10/10 Excellent

Gretchen

This was our second time great upstairs patio areas to enjoy good location. Enexpensive good staff great parking . And parking lot staff “ Mani” was great!! Very close to beach family feelig
Stayed 2 nights in Sep 2018

10/10 Excellent

Andrew, Mazatlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is wonderful hotel with a friendly, family atmosphere. It has an authentic Mexican style, and I feel at home here. I've been travelling around Mexico periodically for decades and its my third stay here. It's close to the beach, with a great ocean view off the top floor open patio, and within a short walk to restaurants and cafes. Great staff. Si, este hotel es una maravilla, cerca a la playa y restaurantes, con un ambiente perfecto, y se atiende muy bien, Excelente hotel!
Stayed 4 nights in Jun 2018
Response from Mariana Hotel on 9 Jul,2018
Thank you for your comments, we are working everyday to improve our services, we hope to see you soon at your home in Mazatlan Mariana Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2018
Response from Sofia JIMENEZ on 11 Dec,2018
Muchas Gracias por sus comentarios, trabajamos cada dia para mejorar cada vez mas nuestros servicios, los esperamos pronto para volever a atenderlos con se merecen en su Hotel Mariana

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
The staff were friendly and helpful, the room had plenty of character and culture. the location was great, I really liked the rooftop patios, and truly enjoyed the whole experience!

6/10 Okay

Sandman, Sonora

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is nice but we got wrong room.
I have booked here before and I had a great experience but this time it wasn't. Now parking lot has a charge, which last time did not. We booked a double room, we got a single and it was next to the street, and it was noisy as hell. Hotel is nice, a like a lot but we got a single room, really small. Oh, and the bathroom was really old and small, shower head was clogged and little water came out of it. Honestly, I didn't complain because I was really tired and I needed to get some rest. Location is great, you have tons of things nearby and staff is friendly.
Stayed 1 night in Mar 2018

8/10 Good

Suzannne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We just needed a place to stay and come and go as our kids had a house with pool at the el cid golf course. They actually came over multiple times to sit in our room and enjoy the rooftop view and sunsets. Everything you see when you book it is true. Clean room, wonderful service, comfortable living room, close to everything. Loud music every night at the bar across the street, and hit and miss hot water. But For the price, we'll worth it.
Response from Katya Niebla on 2 Mar,2018
Thank you so much for your comments Suzannne! We hope to see you soon

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place to stay
We have stayed at Marina's three times in the last three years and it is always great. Staff very helpful, good place to park our moto. the sunsets from the roof top terrace cannot be beat. We will stay there again when we return to Mazatlan.
Stayed 1 night in Jan 2018
Response from Katya Niebla on 27 Jan,2018
Thank you so much for your comments Heather, we will always wait for you with open arms.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexican Charm
We had a fabulous time. The staff are wonderful! This little Mexican hotel is full of charm! It is also in an excellent location. right off the beach.
Stayed 7 nights in Jan 2018
Response from Hotel Mariana on 20 Jan,2018
Thank you so much for your comments Jessica, we hope to see you again soon.

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
It was Great location..Shops, Restaurants, Bars
Stayed 2 nights in Dec 2017
Response from Sofia JIMENEZ on 15 Jan,2018
Thank you Fabiola, I hope you come back to Mariana Hotel to attend you as ou deserve. See ou soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable
It was great. I felt like i was home. Everyone was very nice and we were close to all the down town.
Stayed 1 night in Sep 2017
Response from Mariana Hotel on 2 Nov,2017
Thank you so much to comment!! We hope to see you again soon.

2/10 Terrible

Stasha, Edmonton, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster!
Very noisy nights. Even with the earplugs - way too noisy! Don't come here if you actually want to sleep the night. Cut my finger on the wall of the shower and they wanted to charge me for a bandage. No basic first-aid kit. They should fix their walls so you can't cut yourself! No beach towels in the rooms - apparently they have them available, but they don't tell you that. Seems to be a party hotel, one morning I was greeted by vomit outside of my door.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place 40 meters from the beach.
close to the beach, friendly, affordable clean and not a lot of Yanks. What a nice place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but sufficient hotel.
We stayed on the top floor. There was a hammock and a few tanning chairs on the terrace. The room was spacious and had a kitchen. Towels were folded like it was a 5 star place which was cool. Would definitely stay again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elaine

Liked: Staff & service
Friendly hotel right by beach
This is an old style Mexican hotel as close to the beach as you can be, without being on it (less than half a block away with direct access). Great value for a room with separate living area(we stayed in one of the suites). The hotel has an amazing ocean view roof deck to hang out on. Good air conditioning, super friendly staff. Late night music from the Gus Gus restaurant across the road was a problem at night.

6/10 Okay

Richard, Richmond

Disliked: Property conditions & facilities, room comfort
Close to the beach
Noisy AF!!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
One nighter
Quaint older place. Could use upgrading. Was okay for a night. Location noisy. Martha at the front desk was friendly, helpful and a accommodating. A good price for what you get.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Basic hotel , bed was ok , shower wasn't as hot as l like, great location, small Mexican hotel,but I came to Mazatlan to enjoy the weather and the people.I just used the hotel to sleep and shower, so I didn't need luxury . Next time I stay there I would get the suite which has a separate bedroom , living room, and small kitchen.Overall no complaints, staff very friendly.Music from Gus Gus across the street may bother some people , but it didn't bother me.

8/10 Good

Juana Ines

Stayed 4 nights in Aug 2022

2/10 Terrible

Gabriela

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
imagen deplorable .... el cobro llego a mi tarjeta .... la cancelación se hizo... no hicimos ni la estadía ... solo ver las instalaciones fue suficiente
Stayed 1 night in Jul 2022

8/10 Good

Martin Dionicio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo dentro de lo normal
Stayed 2 nights in Jun 2022

2/10 Terrible

David

Stayed 1 night in Apr 2022

10/10 Excellent

ITZIA SHUNELY BARCENAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar sencillo pero cómodo y una super ubicacion
Stayed 3 nights in Oct 2021

10/10 Excellent

sergio

Stayed 1 night in Sep 2021

10/10 Excellent

Agustin Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Sep 2021

10/10 Excellent

Teodora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta a una pequeña calle de la playa, en zona dorada caminando a muchos lugares para comer, cenar, escuchar música y comenzar recorrido por la costera. Muy amables y te ayudan en lo q necesites! La habitación (estuve en la Palapa) excelente vista con la terraza mirando al Mar. Aire acondicionado y Ventilador, estufa, fregadero, refrigerador, comedor, garrafón de agua( lo rellenan x $25) Todo Lindo, limpio, cuidado... EXCELENTE y sobre todo x el magnífico precio.
Stayed 4 nights in Aug 2021

2/10 Terrible

blanca esperanza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021