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Hotel Pullman ZamZam Makkah

5.0 star property
Travelers can enjoy international cuisine for breakfast or dinner in historic Makkah, where a sustainable luxury oasis awaits with a warm welcome.

Choose dates to view prices

Hotel Pullman ZamZam offers a genuine Makkah experience where sustainability meets luxury. Enjoy breakfast at two restaurants, browse the on-site mall, or relax with a book from the library. Free in-room WiFi and multilingual staff enhance cultural comfort.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$301
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 4 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View (Accessible)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, City View (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room 2 Single beds ( Haram View )

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room 2 Single beds ( Haram View )

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Suite, Multiple Beds, Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 7
  • 1 King Bed

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8.6 out of 10, Excellent, 1,007 reviews
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About the area

Located in Makkah City Center neighbourhood, Hotel Pullman ZamZam Makkah is connected to a shopping centre. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • evening in holly city of makkah
    Great Mosque of Makkah
    2 min walk - 0.2 km
  • Rich versus Poor. The World's 3rd tallest building, Makkah Clock Tower of the Abraj Al-Bait towers is seen through the street of an old abandoned neighborhood atop a mountain, in Makkah, Saudi Arabia.
    The Clock Towers
    2 min walk - 0.2 km
  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    6 min walk - 0.5 km
  • King Fahad Gate
    3 min walk - 0.3 km
  • Souk Al-Khalil
    7 min walk - 0.6 km

Getting around

  • Makkah Station
    10 min drive
  • Jeddah (JED-King Abdulaziz Intl.)
    72 min drive

Restaurants

  • Brew92
    4 min walk
  • Swiss Express
    1 min walk
  • Almsharf Lounge
    1 min walk
  • Mado مادو
    4 min walk
  • Al Tazaj | الطازج
    1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel near Great Mosque of Makkah
The Clock Towers and Kaaba are located near Hotel Pullman ZamZam Makkah, which provides a shopping centre on-site, a coffee shop/cafe and a library. Treat yourself to a massage at Enaya, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • A lift, luggage storage and free newspapers
  • Concierge services, a 24-hour front desk and meeting rooms
  • Guest reviews give top marks for the breakfast and location
Room features
All 1315 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (SAR 287.50 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Things to do

  • Full-service spa
  • Gym
  • Library
  • Shopping centre

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 400.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 90 per person
  • Valet parking fee: SAR 287.50 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001442

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is Hotel Pullman ZamZam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of 6 Mar, 2026, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on 29 Mar, 2026 start from S$301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pullman ZamZam Makkah?

Valet parking is available for SAR 287.50 per day.

What time is check-in at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; check-in end time: 9:00 AM. Early check-in is available for a fee of SAR 400 (subject to availability).

What time is check-out at Hotel Pullman ZamZam Makkah?

Checkout is at noon. Late checkout is available for SAR 400 (subject to availability).

Where is Hotel Pullman ZamZam Makkah located?

Located in Makkah City Center, this luxury hotel is steps away from The Clock Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pullman ZamZam Makkah Reviews

7.2

Good

7.2

Cleanliness

7.0

Amenities

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 383 out of 1011 reviews
Rating 8 - Good. 190 out of 1011 reviews
Rating 6 - Okay. 170 out of 1011 reviews
Rating 4 - Poor. 102 out of 1011 reviews
Rating 2 - Terrible. 166 out of 1011 reviews

Reviews

10/10 Excellent

Hana

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was excellent and staff was good
Stayed 7 nights in Jan 2026

10/10 Excellent

Arshad

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room
Stayed 4 nights in Dec 2025

8/10 Good

Maqdoom

Liked: Cleanliness, staff & service, amenities
Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic
Stayed 3 nights in Nov 2025

4/10 Poor

Mirza

Cleaning staff was good. But initially room was not prepare for 4 person. They accommodate 4 person in 2 person room
Stayed 4 nights in Jan 2026

10/10 Excellent

abdelali

Liked: Cleanliness, amenities
Room is clean staff is nice and friendly shops is nearby only one we didn’t like breakfast need to be updating
Stayed 3 nights in Nov 2025

10/10 Excellent

Aisha

Great checkin and great hotel
Stayed 7 nights in Feb 2025

8/10 Good

Nimer

Liked: Cleanliness, amenities, property conditions & facilities
Great view and distance fro al Haram. Elevator are very crowded and you need to wait long time to get one as the hotel is part of crowded complex with 8 other hotels and shopping mall
Stayed 2 nights in Dec 2025

8/10 Good

Asad

Liked: Cleanliness, staff & service
Disliked: Amenities
Spacious room and clean
Stayed 3 nights in Oct 2025

6/10 Okay

Waqar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Most of the staff was very accommodating however one room service
Stayed 3 nights in Dec 2025

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Massive room with beautiful view. But not many amenities in the room or the bathroom. Breakfast was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and extremely near to Haram Pak.
Stayed 8 nights in Mar 2025

6/10 Okay

xuhaib

Disliked: Amenities
Check in was late at 3:pm due to room was not ready. Room 2921 condition was ordinary as same as 2 star hotel. Amenities was missing, upon request and called 3 times they provided. The person who provide these amenities was disturbed in his life and give angry looks to customers. The charges of stay is not match with service they provided Breakfast was good. .
Stayed 1 night in Jan 2026

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
High priced over crowded mall. Very poor quality room with terrible bathroom, noisy AC. Poor housekeeping service. As a whole should be rated 3 star maximum. Definitely over priced. Just the location is good for Haram goer.
Stayed 4 nights in Dec 2025

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Front Office Staff and Housekeeping staff are amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel for family
Stayed 6 nights in Apr 2025

6/10 Okay

Syed

Liked: Cleanliness
We booked 2 rooms for 3 nights with 3 twin beds in each room City View. The rooms and bathrooms need a real upgrade. For the half price, their Madina one has the upgraded and very spacious and nicely decorated rooms. If it was not for the location that you get access to haram right from your hotel, there is no fancy thing about it for the price they charge.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shamso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdullahrahman made the check-in process easy.
Stayed 2 nights in Aug 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

8/10 Good

Bushra

Liked: Cleanliness, amenities, property conditions & facilities
We were on the 18th floor, the room was spacious and clean, however you could still hear noise from the outside, I don't know if this was a common for all rooms. There was a small kitchen area in the room to make tea. Bathroom was clean and spacious too with all amenities available. The hotel is super close to the haram, I had read reviews that wait for the lifts were really long, but this is not something that we experienced at all. Staff were friendly and helped anytime we needed anything. The breakfast buffet is large with a nice variety. Overall, amazing experience, I would not hesitate to book here again. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice comfortable and ease experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very close to the Haram
Stayed 3 nights in Apr 2025

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and comfortable with great staff. Love always staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

jamila

Liked: Cleanliness, staff & service, room comfort

Amazing stay

Hotel service and customer relationship was amazing. Family friendly and security was top.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mohammad

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only reason to pick this hotel is its convenient location. I saw the rating was 7.2, but I took my chances. If they continue like this, they will go below 5.0. The first service at the reception was bad. I realized I did not get the room I booked. The bathroom is not what you expect for the price you're charged per night. Poor patchwork, doors rotting, and the shower curtain is so old. Then comes breakfast. Food quality is not standard; I expected better. Some items seem to have been warmed from the refrigerator. They need to work on the overall quality and service.
Stayed 5 nights in Nov 2025

8/10 Good

Imtiaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location,
Stayed 4 nights in Jan 2025