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Reviews

3.7 / 5Good
964 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    King Fahad Gate
    3 min walk
  • Popular Location
    Abraj Al-Bait Towers
    7 min walk
  • Popular Location
    Well of Zamzam
    8 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Classic Room, City View

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Single Beds
    More details
  • Superior Room, View

    Room Amenities

    • Sleeps 5
    • 2 Single Beds
    More details
  • Kaaba view, Deluxe Room, View

    Room Amenities

    • Sleeps 5
    • 2 Single Beds
    More details
  • Presidential Suite, View

    Room Amenities

    • Sleeps 7
    • 1 Double Bed and 2 Single Beds
    More details
  • Executive Suite, View (Kaaba)

    Room Amenities

    • Sleeps 7
    • 1 King Bed and 2 Single Beds
    More details
  • Presidential Suite, City View

    Room Amenities

    • City view
    • Sleeps 7
    • 1 Double Bed and 2 Single Beds
    More details
  • Presidential Suite, View

    Room Amenities

    • Sleeps 7
    • 1 Double Bed and 2 Single Beds
    More details
  • Classic Room, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 4 Single Beds
    More details
  • Junior Suite, City View

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Single Beds
    More details

About this area

Mecca

In the city centre and near a train station, Hotel Pullman ZamZam Makkah is in an area with good shopping. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Visit our Mecca travel guide
Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Abraj Al-Bait Towers - 7 min walk
  • Great Mosque of Mecca - 18 min walk
  • Kaaba - 18 min walk
  • Well of Zamzam - 8 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 76 min drive

Restaurants

  • Where to eat
  • Al Zahra – Serves breakfast, lunch and dinner.
  • Al Yasmine – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Tea Garden – Coffee shop offering international cuisine. Serves light fare. Open 24 hours.

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel connected to a shopping centre in Mecca with 2 restaurants
2 restaurants, a coffee shop/café and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and concierge services are on-site. All 1315 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as dining areas and sitting areas. Other amenities available to guests include Select Comfort, 24-hour room service and minibars.
Hotel Pullman ZamZam Makkah offers 1315 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate dining areas and includes desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with premium satellite channels.
Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. This Mecca hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: SAR 200 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90.00 per person
2 restaurants and 1 coffee shop/cafe
24-hour room service

Things to do

Shopping centre
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Rollaway/extra beds (surcharge)
Separate dining area
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Arabic
English
French
Hindi
Indonesian

Business services

Computer station
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Select comfort bed

Bathroom

bathtub or shower
Free toiletries
Hairdryer

Entertainment

32-inch flat-screen TV
premium channels
satellite channels

Food and drink

Dining room
Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 90.00 per person (approximately)
  • Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
  • Valet parking fee: SAR 200 per day
  • Early check-in fee: SAR 200 (subject to availability)
  • Late check-out fee: SAR 200 (subject to availability)
  • Rollaway bed fee: SAR 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.

Property is also known as

  • Hotel Pullman ZamZam Makkah Mecca
  • Hotel Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • Pullman ZamZam Makkah
  • Pullman Zamzam Makkah Mecca
  • Hotel Pullman ZamZam Makkah Hotel
  • Hotel Pullman ZamZam Makkah Mecca
  • Hotel Pullman ZamZam Makkah Hotel Mecca
5 - Excellent
308
4 - Good
297
3 - Okay
173
2 - Mediocre
105
1 - Poor
81
3.6
Cleanliness
3.6
Service and Staff
3.6
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

All is well excellent service And breakfast And will stay next trip in future too And recommend others too

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. Very friendly staff. Lots of elevators to get you in and out for prayers. Very convenient and easy mall and food court access. Ordered room service, real good quality food. The Haram view is honest and you actually can see the Haram from your room. We will come back InshaAllah to this place again.

Stayed 6 nights in Dec 2019

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely dirty inside. Air condition was not cleaned for years. Walls had webs. Mold in the bathroom. Charges was for 5 stars but the property was not even 2 star. I won’t stay in this hotel next time.

Stayed 4 nights in Jan 2020

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Could not get a clean room till 5:00 pm. Waiting all day. Waisted all day.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2019

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