Raffles Makkah Palace
5.0 star property

Luxury hotel connected to a shopping centre in Makkah with 2 restaurants

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Raffles Makkah Palace

Photo gallery for Raffles Makkah Palace

Bar (on property)
Electric car charging point
Premium bedding, minibar, in-room safe, individually decorated
Reception
Rooftop terrace

Overview of Raffles Makkah Palace

9.2

Wonderful

Highlights
  • Staff & service is scored top 10% in Mecca by travellers.
  • Cleanliness is scored top 10% in Mecca by travellers.

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant
The price is S$636
Price available on 13/04/2024

Explore the area

King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
  • Popular LocationAbraj Al-Bait Towers3 min walk
  • Popular LocationGreat Mosque of Mecca4 min walk
  • Popular LocationKaaba4 min walk
  • AirportJeddah (JED-King Abdulaziz Intl.)73 min drive
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Room options

Signature Suite, 1 Bedroom (Haram View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Panoramic Suite, 1 Bedroom (Kaaba View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom (Partial Kaaba View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 Bedroom, City View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Presidential Suite, 2 Bedrooms, City View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
  • Sleeps 6
  • 1 King Bed

Royal Suite, 2 Bedrooms (Partial Kaaba View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
  • Sleeps 6
  • 1 King Bed

Signature Suite, 1 Bedroom, City View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Presidential Suite, 2 Bedrooms (Haram View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Makkah

Located in Al Hajlah neighbourhood, Raffles Makkah Palace is connected to a shopping centre. Notable landmarks in the area include Great Mosque of Mecca and Kaaba.

What's nearby

  • Abraj Al-Bait Towers - 3 min walk
  • Well of Zamzam - 3 min walk
  • Great Mosque of Mecca - 4 min walk
  • King Fahad Gate - 4 min walk
  • Kaaba - 4 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 74 min drive

Restaurants

  • ستاربكس
  • رافلز كريميري - 3 min walk
  • Baker’S Boy - 1 min walk
  • مطعم قصر مكة رافلز - 1 min walk
  • Tim Hortons - 1 min walk

About this property

Raffles Makkah Palace

Luxury boutique hotel near Great Mosque of Mecca
Close to Abraj Al Bait Towers and Kaaba, Raffles Makkah Palace provides a terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to a body wrap, a body scrub or a Swedish massage at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to 2 coffee shops/cafes and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, ATM/banking services and laundry services
  • A water dispenser, luggage storage and multilingual staff
Room features
All 226 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LED TVs with cable channels and DVD players
  • Free infant beds, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Al Majlis (Laventine)
  • Al Qasr
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping centre
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 1000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 130 for adults and from SAR 65 for children
  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Is Raffles Makkah Palace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Raffles Makkah Palace?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Raffles Makkah Palace on 13 Apr,2024 start from S$636.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Raffles Makkah Palace?

Check-in begins at 4:00 PM.

What time is check-out at Raffles Makkah Palace?

Checkout is at noon.

Where is Raffles Makkah Palace located?

Located in Al Hajlah, this luxury hotel is within a 5-minute walk of Abraj Al Bait Towers, Great Mosque of Mecca, and Kaaba. Well of Zamzam and King Fahad Gate are also within 5 minutes.

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 488 reviews" "
Rating 8 - Good. 83 out of 488 reviews" "
Rating 6 - Okay. 19 out of 488 reviews" "
Rating 4 - Poor. 12 out of 488 reviews" "
Rating 2 - Terrible. 14 out of 488 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Faheem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience overall
Stayed 1 night in Mar 2024

10/10 Excellent

Nausheen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Stayed 3 nights in Jan 2024

8/10 Good

sejal

Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Huda

Stayed 2 nights in Dec 2023

8/10 Good

Aaiysha

Stayed 6 nights in Nov 2023

10/10 Excellent

smara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, only problem is the lifts outside the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Awdah

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Aliya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing city hotel
Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
Stayed 2 nights in Sep 2023

6/10 Okay

MOHAMMED

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is great. Rooms are definitely not a 5 star hotel rooms. Very very old. Shower smells like pee. I definitely not stay here again nor recommend this hotel. It’s definitely does not meet standards of Raffles brand.