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Reviews of EcoHub Hotel Medellin

3 out of 5
EcoHub Hotel Medellin
Calle 14 No 30 -170, Medellín

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 137 reviews" "
Rating 8 - Good. 26 out of 137 reviews" "
Rating 6 - Okay. 5 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 4 nights in Mar 2024

10/10 Excellent

Gloriany

Stayed 5 nights in Jan 2024
Response from Gerente comercial on 15 Jan,2024
Sra Gloriany agradecemos mucho sus comentarios, nos alegra saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderla de nuevo

10/10 Excellent

Gloriany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Gerente comercial on 15 Jan,2024
Muchas gracias pos sus comentarios, nos alegra haber cumplido con sus expectativas, esperamos tener el gusto de atenderlos de nuevo

10/10 Excellent

Philippe-Albert

Stayed 1 night in Dec 2023
Response from Gerente comercial on 29 Dec,2023
Muchas gracias por sus comentarios, nos alegra saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderlos de nuevo

10/10 Excellent

Brenda L

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very friendly and welcoming.
Response from Gerente comercial on 5 Feb,2024
Thank you for your review. We appreciate it so much.

10/10 Excellent

Errol

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and well designed. Did like the room but it lacks a coffee machine, a welcome snack or other personal attention. Taking a shower has been a freezing experience after midnight. For the rest this Hotel teams up with the big boys. Breakfast in this Hotel is amazing
Stayed 5 nights in Dec 2023
Response from Gerente comercial on 12 Dec,2023
Agradecemos sus comentarios, todos sus cometarios serán tenidos en cuenta para mejorar la experiencia de nuestros pasajeros

8/10 Good

Keymalee

Stayed 6 nights in Nov 2023
Response from Gerente comercial on 29 Dec,2023
Muchas gracias con sus comentarios, esperamos tener el gusto de atenderlos de nuevo

6/10 Okay

Efren

Liked: Cleanliness, staff & service, property conditions & facilities
the enternet connection unstady
Stayed 5 nights in Nov 2023
Response from Gerente comercial on 28 Nov,2023
Dear Guest Thank you very much for the time you spent to let us know about your experience. We are so glad you liked the service, we are working on it trying to be better each day and make you feel like in your home. We hope to see you again soon. Kind regards,

6/10 Okay

Efren

Travelled with family
Liked: Cleanliness, staff & service
Its clean, lot of noise from outside, restaurant close early and poor wifi but service are good
Stayed 5 nights in Nov 2023
Response from Gerente comercial on 28 Nov,2023
Dear Guest Thank you very much for the time you spent to let us know about your experience. We are so glad you liked the service, we are working on it trying to be better each day and make you feel like in your home. We hope to see you again soon. Kind regards,

10/10 Excellent

JESUS M, Corozal

Travelled with group
Liked: Amenities
Excellent service and personnel Restaurant walking minutes Great are
Stayed 5 nights in Nov 2023
Response from Gerente comercial on 28 Nov,2023
Muchas gracias por sus comentario, esperamos tener el gusto de atenderlos de nuevo

6/10 Okay

Madelyn Munoz

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Demasiado callado. Problemas con el agua caliente. Desayuno muy bueno.
Stayed 6 nights in Nov 2023
Response from Gerente comercial on 20 Nov,2023
Buenos días, agradecemos sus comentarios, desafortunadamente presentamos problemas con los calentadores, el problema se resolvió en 1 día. Esperamos poder atenderlos de nuevo

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
All of it
Stayed 4 nights in Nov 2023
Response from Gerente comercial on 14 Nov,2023
Sr Marco muchas gracias por su evaluación, nos alegra saber que cumplimos con sus expectativas, esperamos tener el gusto de atenderle de nuevo

10/10 Excellent

Anelsa

Stayed 2 nights in Nov 2023
Response from Gerente comercial on 7 Nov,2023
Muchas gracias por su evaluación, es para nosotros un gusto saber que cumplimos con sus expectativas. esperamos tener el gusto de atenderlos de nuevo,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Gerente comercial on 26 Oct,2023
Apreciado huésped, agradecemos su evaluación de nuestro servicio, esperamos tener el gusto de atenderlo de nuevo

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Oct 2023
Response from Gerente comercial on 26 Oct,2023
Sr Jose agradecemos su evaluación de nuestro servicio, esperamos tener el gusto de atenderlo de nuevo

8/10 Good

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente Hotel super limpio , representable, el staff super amable, casi todo cerca,pero si quieres descansar no es el hotel indicado ya las del mantenimiento son demasiado ruidosas y no creo q le importe tu descanso lo demas perfecto....
Stayed 2 nights in Oct 2023
Response from Gerente comercial on 23 Oct,2023
Señor Orlando agradecemos sus comentarios, tomaremos las medidas pertinentes para evitar este tipo de molestias a los huéspedes, feliz tarde

10/10 Excellent

Luz M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gerente comercial on 17 Oct,2023
Muchas gracias señora Luz por sus comentarios, nos alegra saber que cumplimos con sus expectativas

10/10 Excellent

YAMILKA, SAN JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con gran ubicación excelente servicio.
Stayed 4 nights in Oct 2023
Response from Gerente comercial on 9 Oct,2023
Muchas gracias señora Yamilka, es para nosotros un placer saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderle de nuevo

8/10 Good

Lisset

Liked: Amenities
Stayed 3 nights in Sep 2023
Response from Gerente comercial on 2 Oct,2023
Señora Lisset, muchas gracias por sus comentarios, trabajamos todos los días para brindarles la mejor experiencia. Esperamos tener el gusto de atenderle de nuevo

10/10 Excellent

Nathaniel

Stayed 5 nights in Aug 2023
Response from Gerente comercial on 2 Oct,2023
Nathaniel muchas gracias por sus comentarios, nos alegra saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderle de nuevo

10/10 Excellent

Randall

Stayed 4 nights in Aug 2023
Response from Gerente comercial on 15 Sept,2023
Muchas gracias por sus comentarios, nos alegra mucho saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderlos de nuevo

10/10 Excellent

Nancy

Stayed 7 nights in Jul 2023
Response from Gerente comercial on 25 Aug,2023
Muchas gracias señora Nancy por sus comentarios, nos alegra mucho saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderlos de nuevo

10/10 Excellent

Constand

Stayed 4 nights in May 2023
Response from Gerente comercial on 27 Jun,2023
Muchas gracias por sus comentarios, nos alegra saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderlos de nuevo

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 3 nights in May 2023
Response from Gerente comercial on 8 Jun,2023
Dear guest, thank you very much for sharing your opinion with us. We are very happy to know that our services have met your expectations, we hope see you soon

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Gerente comercial on 2 Jun,2023
Muchas gracias por sus comentarios, nos alegra saber que cumplimos con sus expectativas. Esperamos tener el gusto de atenderle de nuevo

2/10 Terrible

Andrea

Liked: Cleanliness
Disliked: Staff & service
Bad customer service at check in
Stayed 1 night in May 2023
Response from Gerente comercial on 26 May,2023
Señora Andrea lamentamos escuchar que su experiencia no fue la mejor. Recuerda que por decisión gubernamental desde el 01/01/23 todas los pasajeros con nacionalidad colombiana deberán pagar el impuesto nacional sobre ventas (19 %) al alojamiento durante su estancia. Como informa también expedia.

10/10 Excellent

RODERICK

Liked: Cleanliness, staff & service, property conditions & facilities
We had a positive experience with Ecohub and found their staff members amicable. It's always great when customer service is friendly and helpful. Ecohub is an environmental organization that focuses on promoting sustainability and eco-friendly practices. They may offer various services or initiatives related to waste management, recycling, renewable energy, or other environmental causes
Stayed 3 nights in May 2023
Response from Gerente comercial on 23 May,2023
Dear Guest Thank you very much for the time you spent to let us know about your experience. We are so glad you liked the service, we are working on it trying to be better each day and make you feel like in your home. We hope to see you again soon. Kind regards,

10/10 Excellent

lisbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was new and modern you can safely walk around . The staff is very friendly and attentive but If you have a light sleep this may not be the right place to stay , you can listen to all the party around and buses that go around at midnight. Also the hotel is working on their terrace.
Stayed 3 nights in Apr 2023
Response from Gerente comercial on 24 Apr,2023
Dear guest thank you for the time you spent to let us know about your experience. We are workin on it trying to be better each day. We hope to see you again

10/10 Excellent

ROXANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos recientemente para semana santa 2023, la zona es muy agradable y cercana (caminando) a el Poblado y a Provenza. El hotel es bonito y su diseño y decoración armoniosa y adecuada. Las instalaciones limpias y de fácil acceso, mi madre tiene 85a y le cuesta subir escaleras, el hotel posee rampa de acceso que facilitaron su movilización. Las habitaciones espaciosas, éramos 4,el desayuno variado y la atención del personal excelente.
Stayed 4 nights in Apr 2023
Response from Gerente comercial on 17 Apr,2023
Gracias señora Roxana por sus comentarios, nos alegra mucho haber cumplido con sus expectativas. Esperamos tener el gusto de atenderle de nuevo. Feliz día

10/10 Excellent

Federica

Stayed 4 nights in Apr 2023
Response from Gerente comercial on 12 Apr,2023
Señora Federica, agradecemos mucho sus comentarios. Esperamos tener el gusto de atenderle de nuevo

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean property, good breakfast and fast wifi.
Stayed 2 nights in Apr 2023
Response from Gerente comercial on 12 Apr,2023
Mr Mohamad, thank you very much for sharing your opinion with us. We are very happy to know that our services have met your expectations, the staff, the rooms, for us it is a compliment that highlights these important aspects, we hope see you soon

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property, very clean and nice. Hotel staff are wonderful, Wi-Fi is perfect, breakfast is great. Many seating areas around the lobby and coffee available all day. It is also a bar and restaurant. I will definitely come back again to this hotel.
Stayed 2 nights in Mar 2023
Response from Gerente comercial on 29 Mar,2023
Thank you very much for sharing your opinion with us. we hope see you soon

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, everything is new, very clean, nice breakfast and the staff are very helpful. The wifi is perfect especially for these people who needs to work remotely. I will definitely stay again at this hotel.
Stayed 1 night in Mar 2023
Response from Gerente comercial on 29 Mar,2023
Thank you very much for sharing your opinion with us. We are very happy to know that our services have met your expectations, the area, the staff, the rooms, for us it is a compliment that highlights these important aspects, we hope see you soon

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great Value
Great value in a great location. Service was excellent. My room, 412 was large with a small fridge. I recommend it for those two reasons. But beware of street noises in early morning….garbage trucks, etc. since this room faces the street. Breakfast was just ok but plentiful. I had some mechanical issues …..dead batteries in the safe, disconnected pipe under the sink causing water flooding and faulty hair dryer. I didn’t report the dryer but the other issues were resolved very promptly and pleasantly. The front desk staff are friendly and helpful. You pretty much need to use Uber or taxi to get places. Not close enough to walk anywhere. I’d stay again and recommend it if you are looking for a very nice valued hotel.
Stayed 4 nights in Mar 2023
Response from Gerente comercial on 19 Mar,2023
Dear Guest Thank you very much for the time you spent to let us know about your experience. We are so glad you liked the service, we are working on it trying to be better each day and make you feel like in your home. We hope to see you again soon. Kind regards,

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and updated. The staff was awesome and very helpful. It was in a good area. I would definitely stay there again! It was great.
Stayed 5 nights in Feb 2023
Response from Gerente comercial on 19 Mar,2023
Gracias por sus comentarios, nos alegra haber cumplido con sus expectativas . Esperamos su pronto regreso

10/10 Excellent

Joao, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is look like new. Amazing Staff
Stayed 3 nights in Feb 2023
Response from Gerente comercial on 19 Mar,2023
Gracias por sus comentarios, esperamos su pronto regreso

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small modern clean quiet Walking distance to poblado shopping and eating. Great location. Clean. Spacious. Highly recommended.
Stayed 3 nights in Feb 2023
Response from Gerente comercial on 19 Mar,2023
Gracias por sus comentarios, esperamos su pronto regreso

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación,excelente trato por el personal,queremos agradecer a Diego por su atención
Stayed 6 nights in Feb 2023
Response from Gerente comercial on 8 Feb,2023
Señora Jessica mil gracias por sus comentarios, nos alegra mucho saber que cumplimos con sus expectativas. Es para nosotros un placer servirle, esperamos tener el gusto de atenderlos de nuevo.

8/10 Good

Rosh

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023
Response from Gerente comercial on 19 Mar,2023
Gracias por sus comentarios, esperamos su pronto regreso

10/10 Excellent

Elina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es increiblemente amable y servicial, super limpio y atentos, espero volver muy pronto.
Response from Gerente comercial on 1 Feb,2023
Muchas gracias por sus comentarios nos alegra saber que cumplimos con sus expectativas, Para nosotros es un placer servirles. Los esperamos pronto

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfeect The cleanliness was definitely a step above what you expect. The staff was awesome. When I first came into my room and saw a small kitchen but no refrigerator, they brought one within minutes. The only thing missing is some writing material in the room and a small gym would be nice too
Stayed 4 nights in Oct 2022
Response from Gerencia comercial on 25 Oct,2022
Thank you very much for sharing your opinion with us. We are very happy to know that our services have met. We hope see you soon

8/10 Good

Miguel

Stayed 4 nights in Sep 2022
Response from Gerente comercial on 11 May,2023
Mil gracias por sus comentarios, nos alegra saber que cumplimos con sus expectativas. Los esperamos pronto

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 8 nights in Sep 2022
Response from Gerencia comercial on 14 Sept,2022
Muchas gracias por sus comentarios, nos alegra mucho haber cumplido con sus expectativas

10/10 Excellent

Dathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed 2 nights.
Stayed 2 nights in Jul 2022
Response from Gerencia comercial on 21 Jul,2022
Gracias por sus comentarios, esperamos tener el gusto de atenderles de nuevo

10/10 Excellent

Max Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2022
Response from Gerencia comercial on 5 Jul,2022
Dear Guest. Thank you for taking the time to review your stay with us. We hope see you soon

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My staying was really great, the hotel is great and also in a great area.
Stayed 3 nights in May 2022
Response from Gerencia comercial on 5 Jul,2022
Dear Guest. Thank you for taking the time to review your stay with us. we are very pleased to hear that you stay was a great experience

10/10 Excellent

Jose Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación con una relación ideal de precio y calidad. Todo el staff muy amable y amigable además de que el desayuno incluido es muy bueno.
Stayed 6 nights in Apr 2022
Response from Gerencia comercial on 3 May,2022
Buen día, muchas gracias por escogernos, esperamos poder atenderlo en una próxima estadía

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Muy ameno.
Stayed 1 night in Feb 2022
Response from Gerencia comercial on 22 Feb,2022
Mil gracias por sus comentarios. Nos alegra mucho haber cumplido con sus expectativas. Esperamos tener el gusto de atenderlos de nuevo

10/10 Excellent

JanethBouchard, Alexandria, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, love the city and the hotel.
Stayed 3 nights in Jan 2021
Response from Gerencia comercial on 15 Jan,2021
Muchas gracias señora Janeth por sus comentarios, esperamos tenerles pronto de regreso Saludos,

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Mar 2020
Response from Gerencia comercial on 15 Jan,2021
Muchas gracias señor por sus comentarios, esperamos tenerles pronto de regreso Saludos,