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Photo gallery

Featured image
Outdoor pool
Outdoor pool
Balcony
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.5/5 Wonderful
46 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationLlanogrande Mall Shopping Center3 min drive
Popular LocationRecreational Park Comfama Tutucán11 min drive
AirportMedellin (MDE-Jose Maria Cordova Intl.)12 min drive
Popular LocationEl Retiro Park21 min drive

Choose dates to view prices

  • Suite, 1 King Bed with Sofa bed

    Room amenities

    • 70 sq m
    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed
  • Superior Double Room, 2 Double Beds (Twin)

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsSuperior Double Room, 2 Double Beds (Twin)
  • Superior Double Room, 1 Queen Bed

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Double Room, 1 Queen Bed
  • Junior Suite, 1 King Bed with Sofa bed

    Room amenities

    • 55 sq m
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed with Sofa bed

About this area

Rionegro

Hotel Lagoon is located on a lake and in an area with good airport proximity. Jose Gutierrez Gomez Medellin Metropolitan Theatre and Medellin's Museum of Modern Art are cultural highlights, and travellers looking to shop may want to visit Santafé Mall and Llanogrande Mall Shopping Center. Explore all the area has to offer with horse riding, mountain biking and mountain climbing.

Visit our Rionegro travel guide
Map
Popular Location

What's nearby

  • Llanogrande Mall Shopping Center - 3 min drive
  • Recreational Park Comfama Tutucán - 11 min drive
  • El Retiro Park - 21 min drive
  • El Castillo Museum - 33 min drive
  • El Tesoro Shopping Park - 53 min drive

Getting around

  • Medellin (MDE-Jose Maria Cordova Intl.) - 12 min drive

About this property

Hotel Lagoon

Lakefront hotel with free breakfast and restaurant
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. All 109 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free bottled water and safes.
Hotel Lagoon offers 109 forms of accommodation with minibars and a safe. 43-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Rionegro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Ecotours
  • Fitness centre
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 80000 per pet, per night
Dogs only
1 per room (up to 79 lb/36 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: COP 80000 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Hotel Lagoon and receive a full refund?
Yes, Hotel Lagoon offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Lagoon cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 36 kg per pet. There's a fee of COP 80000 per pet, per night.
How much is parking at Hotel Lagoon?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Hotel Lagoon located?
Situated near the airport, this hotel is 0.1 mi (0.1 km) from Malpelo Fauna and Flora Sanctuary and 1.5 mi (2.4 km) from Llanogrande Mall Shopping Center. San Nicolas Mall and Estadio Alberto Grisales Stadium are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Hotel Lagoon

4.5
Wonderful
5 - Excellent
28
4 - Good
13
3 - Okay
4
2 - Mediocre
0
1 - Poor
1
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near the airport

There is not much around the hotel, but it was very cozy to stay the night before an early flight. They have a shuttle to the airport and the food on the property was pleasantly tasty. There is a large grass area and pool to lounge at. The design of the hotel is simple and clean with lots of plants. I would recommend this to friends and family that need a place close to the airport.

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, room comfort
Bad service.

As is common in any Colombian hotel with a nightly price under $200 dollars, service will be dismal. Rude, inaccessible employees. Stiff bed, tiny room. Would not recommend a stay here. Movich is a much better option just up the road for a similar price.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful and we were there as a family with small kids.

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020