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Minibar, in-room safe, desk, laptop workspace
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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.5/5 Wonderful
281 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationGolden Mile3 min walk
Popular LocationOviedo Mall5 min walk
Popular LocationSantafé Mall8 min walk
AirportMedellin (MDE-Jose Maria Cordova Intl.)61 min drive

Choose dates to view prices

  • Standard Suite

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsStandard Suite
  • Standard Double Room

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsStandard Double Room
  • Suite, 2 Double Beds

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 4
    More detailsSuite, 2 Double Beds
  • Suite, 2 Bedrooms

    Room amenities

    • 71.4 sq m
    • City view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

El Poblado

Located in Medellin, Novelty Suites Hotel is connected to a shopping centre. Botero Plaza and La Gorda Sculpture are local landmarks, and travellers looking to shop may want to visit Santafé Mall and Golden Mile. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Plaza de Toros La Macarena.

Visit our El Poblado travel guide
Map
Popular Location

What's nearby

  • Golden Mile - 3 min walk
  • Oviedo Mall - 5 min walk
  • Santafé Mall - 8 min walk
  • EAFIT University - 13 min walk
  • Poblado Park - 16 min walk

Getting around

  • Aguacatala Station - 19 min walk
  • Medellin (MDE-Jose Maria Cordova Intl.) - 61 min drive

Restaurants

  • Where to eat
  • Restaurante Novelty – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Restaurante Bar-Lounge – Restaurant with a bar offering international cuisine.

About this property

Novelty Suites Hotel

Hotel connected to a shopping centre in La Aguacatala with 3 restaurants
3 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace and a conference centre are on-site. All 76 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Guests will also find fridges, minibars and rainfall showerheads.
Novelty Suites Hotel offers 76 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Medellin hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–9:30 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (484 square feet of space)

Outdoors

  • Rooftop terrace

Spa

  • Turkish bath/hammam

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Griddle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 3 PM and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: COP 87000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Novelty Suites Hotel and receive a full refund?
Yes, Novelty Suites Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novelty Suites Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novelty Suites Hotel?
As of 7 Aug,2020, prices found for a 1-night stay for 2 adults at Novelty Suites Hotel on 4 Sep,2020 start from SG$81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novelty Suites Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novelty Suites Hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 12:30 AM.
What time is check-out at this hotel?
Checkout is at 1 PM.
Does Novelty Suites Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 87000 per person, one-way, applies.
Where is this property located?
Located in La Aguacatala, this hotel is within a 10-minute walk of Golden Mile and Santafé Mall. Lleras Park is 0.9 mi (1.5 km) away. Aguacatala Station is 19 minutes by foot and Poblado Station is 23 minutes.

Guest reviews

Overall score and ratings for Novelty Suites Hotel

4.5
Wonderful
5 - Excellent
184
4 - Good
74
3 - Okay
14
2 - Mediocre
7
1 - Poor
2
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always great! Great location/staff/nice rooms/reasonable price!

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ubication wa very good. Hotel was noisy due to renovation.

Stayed 8 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice staff and very nice Clean hotel. Very local loved our room we will definitely come back

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice late suite. Good location. Friendly staff. All good.

Stayed 3 nights in Jan 2020