Down duvets, pillow-top beds, minibar, in-room safe

Reviews of Travelers Orange Suites

3.5 out of 5
Travelers Orange Suites
Calle 8, 43c - 37, Medellín, Antioquia

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 212 reviews" "
Rating 8 - Good. 69 out of 212 reviews" "
Rating 6 - Okay. 20 out of 212 reviews" "
Rating 4 - Poor. 6 out of 212 reviews" "
Rating 2 - Terrible. 10 out of 212 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Stayed 4 nights in Dec 2023
Response from CRISTIAN COLORADO on 18 Dec,2023
Muchas gracias por tomarse el tiempo de comentar nuestra propiedad, esperamos que vuelva pronto.

8/10 Good

Juan

Rooms need to be updated, there is water damage in all the trims in multiple rooms
Stayed 4 nights in Dec 2023
Response from CRISTIAN COLORADO on 11 Dec,2023
Thank you very much for taking the time to comment on our property and we will take your comments into consideration.

10/10 Excellent

Satish

Travelled with group
Liked: Cleanliness, room comfort
Stayed in one of the nicer rooms. love the location here! took 2 tours that picked us up from hotel. only issue is that the A/C broke on the second day. But the weather was nice so it was not much of an issue
Stayed 5 nights in Nov 2023
Response from CRISTIAN COLORADO on 7 Dec,2023
Thank you very much for your good comments, we will take your remarks into account.

10/10 Excellent

Ariel

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from CRISTIAN COLORADO on 7 Dec,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Gerson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó mucho su ubicación y su personal son muy atentos y responsables
Stayed 1 night in Nov 2023
Response from CRISTIAN COLORADO on 25 Nov,2023
Muchas gracias por sus buenos comentarios y genial que nuestro servicio le haya gustado.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of space. Well equipped.Great location.
Stayed 3 nights in Nov 2023
Response from CRISTIAN COLORADO on 14 Nov,2023
Thank you very much for your nice comments, we hope you come back soon.

10/10 Excellent

Cristina

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from CRISTIAN COLORADO on 18 Oct,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

José Gabriel

Liked: Cleanliness, property conditions & facilities
Excelente ubicacion, buena calidad precio
Stayed 3 nights in Oct 2023
Response from CRISTIAN COLORADO on 13 Oct,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Richard

Stayed 7 nights in Sep 2023
Response from CRISTIAN COLORADO on 9 Oct,2023
Muchas gracias, por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Mariela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice with this place! Starting with their hospitality, they are very nice and diligent. Free breakfast options are great and is walkable to the party area. Even though is near the night life you can barely hear any noice at night. We had a blast and we highly recommend them.
Stayed 4 nights in Sep 2023
Response from CRISTIAN COLORADO on 2 Oct,2023
Thank you very much for your nice comments, we are glad that you liked our service and breakfast service, we hope you come back soon.

8/10 Good

Diego

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from CRISTIAN COLORADO on 29 Sept,2023
Muchas gracias por comentar nuestra propiedad, esperamos que vuelva pronto.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, great location within walking distance to local hotspots and eating options. Easy check in and great free breakfast
Stayed 4 nights in Sep 2023
Response from CRISTIAN COLORADO on 27 Sept,2023
Thank you very much for your good comments, great that you liked our facilities and services, we hope you come back soon.

10/10 Excellent

ma. gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in Sep 2023
Response from CRISTIAN COLORADO on 12 Sept,2023
Thank you very much for your nice comments, we hope you come back soon.

10/10 Excellent

Rossaly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and helpful. There is a lot of privacy and the apt gets cleaned very nicely. I loved my stay here and will come back to stay again in the future. The views from the balcony were amazing.
Response from CRISTIAN COLORADO on 12 Sept,2023
Thank you very much for your good comments and that our service and facilities have been to your liking, we hope you come back soon.

6/10 Okay

Jessica

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2023
Response from CRISTIAN COLORADO on 14 Aug,2023
Muchas gracias por tomarse el tiempo de comentar nuestra propiedad, tendremos en cuenta sus observaciones.

4/10 Poor

Carlos

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Likes: location, spacious, 2 bathrooms, AC, coffee maker Dislikes: improper billing, flaky hot water, hot tub is left empty and takes 3 hours to get ready by appointment only, veneers peeling off bathroom door and vanity, moldy grout, worn out mattress
Response from CRISTIAN COLORADO on 8 Aug,2023
Thank you very much for commenting on our property. We are sorry for what happened and we will take your comments into account to improve our service.

6/10 Okay

Jorge

Disliked: Amenities
Just below average. Too noisy!!!
Stayed 1 night in Jul 2023
Response from CRISTIAN COLORADO on 2 Aug,2023
Many thanks for commenting on our property we will have on your observations.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great, rooftop very nice, area had everything we needed within walking distance. Staff was friendly and helpful. Would definitely stay again.
Stayed 6 nights in Jul 2023
Response from CRISTIAN COLORADO on 26 Jul,2023
Thank you very much for your good comments, we hope you will come back soon.

10/10 Excellent

Gary

Stayed 1 night in Jul 2023
Response from CRISTIAN COLORADO on 21 Jul,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Some issues in communicatiom between reception and guest seevices
Stayed 2 nights in Jul 2023
Response from CRISTIAN COLORADO on 17 Jul,2023
Thank you very much for commenting on our property, we will take your comments into account, we hope you come back soon.

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Fueron 10 dias excelente..Es mi segunda ocasión que me hospedo en el Orange Suite y les digo El Hotel es súper limpio las habitaciones súper cómodas un staff súper amables súper serviciales súper cooperativos.al vístante q vaya para Medellín le recomiendo este Hotel a ojos cerrados…
Stayed 10 nights in Jun 2023
Response from CRISTIAN COLORADO on 10 Jul,2023
Muchas gracias por tan buenos comentarios y que su experiencia haya sido la mejor, esperamos que vuelva pronto.

6/10 Okay

liz

Stayed 1 night in Jun 2023
Response from CRISTIAN COLORADO on 4 Jul,2023
Muchas gracias por comentar nuestra propiedad, sus observaciones nos ayudaran a mejorar nuestro servicio.

8/10 Good

Heesouk

Stayed 3 nights in Jun 2023
Response from CRISTIAN COLORADO on 21 Jun,2023
Muchas gracias por sus buenos comentarios y que nuestro servicio y propiedad hayan sido de su agrado, esperamos que vuelva pronto.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Christian was so kind and helpful. Breakfast was good, location is great.
Stayed 3 nights in Jun 2023
Response from CRISTIAN COLORADO on 8 Jun,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Iyanarappan

Stayed 8 nights in May 2023
Response from CRISTIAN COLORADO on 6 Jun,2023
Muchas gracias, por sus buenos comentarios esperamos que vuelva pronto.

4/10 Poor

Colter

Travelled with family
Liked: Cleanliness, amenities
Watch out for dishonest people at the front desk making up charges and charging you more than you should have. I don’t recommend this place.
Stayed 1 night in May 2023
Response from CRISTIAN COLORADO on 29 May,2023
Good afternoon, we received your message, can you explain what you were charged?

8/10 Good

Zachary

Stayed 8 nights in Apr 2023
Response from CRISTIAN COLORADO on 10 Apr,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, room comfort
Excelente ubicación y servicio. Mejorar wifi ñ.
Este lugar tiene una excelente ubicación, tienes acceso a restaurantes, bares y comercio en general todo caminando. El personal muy amable y servicial todo el tiempo, ante cualquier inconveniente, te resuelven a cómo pueden a la brevedad. El desayuno es en un restaurante al frente que es espectacular. Recomiendo este lugar al 100% y me volvería a hospedar. Al estar en un lugar muy movido, por las noches puede haber un poquito de ruido pero nada crítico. Como trabajador remoto, el wifi si es deficiente, teniendo una conexión menor a 15mb inestable, solo fui capaz de trabajar con cable ethernet ya que el wifi era aún más lento.
Stayed 6 nights in Mar 2023
Response from CRISTIAN COLORADO on 3 Apr,2023
Muchas gracias por sus buenos comentarios y que bueno que todo haya sido de su agrado esperamos que vuelva pronto, de antemano tendremos en cuenta sus observaciones.

10/10 Excellent

Satish

Stayed 5 nights in Feb 2023
Response from CRISTIAN COLORADO on 17 Feb,2023
Buenas tardes, muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Lucie

Stayed 7 nights in Feb 2023
Response from CRISTIAN COLORADO on 13 Feb,2023
Muchas gracias por sus buenos comentarios, esperamos que vuelva pronto.

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from CRISTIAN COLORADO on 10 Feb,2023
Muchas gracias por sus buenos comentarios.

8/10 Good

yahkoh

Travelled with group
Liked: Cleanliness, property conditions & facilities
Well located, comfortable, staff is helpful but can use some training, laundry staff lost my belt :(. I think it is an average stay
Response from CRISTIAN COLORADO on 30 Dec,2022
Thank you very much for your nice comments, we will take your feedback into account.

2/10 Terrible

Marlyn, Las Vegas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
If you are a U.S. citizen, reconsider travel
Response from CRISTIAN COLORADO on 26 Dec,2022
Good afternoon, thank you for your comments.

6/10 Okay

Juan Enrique

Liked: Cleanliness, room comfort
The location is perfect, the clean and safe is great, close to many of the top roof are discos or restaurants
Stayed 7 nights in Dec 2022
Response from CRISTIAN COLORADO on 21 Dec,2022
Thank you very much for your comments, we will take your observations into account

10/10 Excellent

SOPHIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Response from CRISTIAN COLORADO on 19 Dec,2022
Muchas gracias, por sus buenos comentarios.

10/10 Excellent

Jonas

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of El Poblado, great staff, free breakfast and rooftop terrace
Response from CRISTIAN COLORADO on 9 Dec,2022
Good morning, thank you very much for your nice comments, we hope you come back soon.

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Fue mi primera vez que viste Medellín Colombia fue una experiencia espectacular. El Hotel Orange Suite del Poblado lo recomiendo al maximo … un hotel súper limpio con un staff súper atentos bien amables profesionales y sobre todo súper divinos. Christian fue espectacular con un servicio 5 estrella … esta ubicado en una zona súper tranquila pero cerca de toda fiesta en el poblado.. volveré a Medellín y me hospedaré en el Orange Suite
Stayed 8 nights in Oct 2022
Response from CRISTIAN COLORADO on 21 Oct,2022
Muchas gracias por sus buenos comentarios y que las comodidades y servicios, atención de nuestro personal hayan sido de su agrado esperamos que vuelva pronto.

6/10 Okay

paul

Liked: Cleanliness
Disliked: Amenities
very loud trafic noise .
Stayed 10 nights in Sep 2022
Response from CRISTIAN COLORADO on 21 Oct,2022
We are sorry for the inconvenience with the traffic noise, in general this is one of the quietest areas, but we will take your comments into account.

10/10 Excellent

KC

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stefanie is AMAZING. I wish she could work at every hotel I visit. Truly a joy to interact with.
Stayed 3 nights in Aug 2022
Response from CRISTIAN COLORADO. on 6 Sept,2022
Buenas tardes, gracias por sus buenos comentarios, vuelva pronto.

2/10 Terrible

Billy

Acting like an animal
Venz. Woman at front desk is very mean towards Check in. Did not want to check me in beacuse if color .
Stayed 1 night in Aug 2022

4/10 Poor

Jose

Travelled with group
Stay at this hotel ok
Properly has a good location Buy you can hear everything outside My hot water fist not work properly Had to move to another room Elevator did not work for 2 days
Stayed 10 nights in Aug 2022
Response from CRISTIAN COLORADO on 21 Oct,2022
Thank you very much for taking the time to comment on our property, we will take your comments into account and we are sorry for the inconvenience caused.

10/10 Excellent

Miriam Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
We loved it, especially the breakfast. Would’ve been nice for the property to provide at Least one courtesy bottle of water per person.
Stayed 8 nights in Aug 2022
Response from CRISTIAN COLORADO. on 24 Aug,2022
Thank you very much for your nice comments, we hope you come back soon.

6/10 Okay

SEBASTIAN, greenacres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great room but lots of problem with the shower and A/C
Stayed 22 nights in Jul 2022
Response from CRISTIAN COLORADO. on 13 Aug,2022
Thank you very much for your good comments, we will take into account all your remarks.

10/10 Excellent

Jeremy

Liked: Amenities, property conditions & facilities
The property is central to everything and a GREAT value
Stayed 2 nights in Jun 2022
Response from CRISTIAN COLORADO on 30 Jun,2022
Buenos dias muchas gracias por su pronta respuesta.

8/10 Good

Viviane

Stayed 4 nights in May 2022

8/10 Good

Gewan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a great location. There are many choices of things to do close by. On this visit I enjoyed this location just as much as the first time I stayed there two months ago. The free breakfast that is included at the restaurant next door is very good. I do have a couple of things to mention; water pressure seemed a bit low this time and the air condition in my room was not functioning properly. The staff did their best to accommodate and help in any way they can. I appreciate their quick response and was happy with my overall stay.
Stayed 4 nights in Apr 2022
Response from CRISTIAN COLORADO on 26 Apr,2022
thank you very much for your good comments, and remember that this is your home, we hope to see you soon, a hug.

10/10 Excellent

Gabriel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place!
Stayed 2 nights in Apr 2022
Response from CRISTIAN COLORADO on 25 Apr,2022
thank you very much for your good comments, remember that this is your home.

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022
Response from Travelers on 12 Apr,2022
Muchas gracias, por sus buenos comentarios.

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great hotel w spacious rooms (suites), friendly staff and wonderful breakfast across the street. Of course no place is perfect.
Stayed 2 nights in Feb 2022
Response from Travelers on 4 Mar,2022
Thank you very much for your good comments.

10/10 Excellent

Gewan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a great location. The staff is friendly and helpful. The place needs some upgrading and at night it can get a bit noisy, but overall a great place with many restaurants, banks, and businesses close by.
Stayed 1 night in Feb 2022
Response from Travelers on 16 Feb,2022
Thank you very much, remember this is your home away from home.