6/10 Okay
Mohamed
Travelled with family
25 Apr,2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For our trip we stayed in three hotels in Saudi: The Conrad Makkah was by far the best and made a once in a lifetime experience even more memorable, the Hyatt House in Jeddah was very very clean and fresh and airy for the price, a lovely hotel room and breakfast buffet…. and unfortunately the weakest of the three was the Pullman ZamZam in Medina.
I’ll start with the positive: the Pullman ZamZam in Medina has an excellent location 5-10 min away from Masjid al Nabawi and is very clean. No complaints here. Also the water bottles are free which is nice.
Now for the less than ideal….
It’s not The Pullman ZamZam’s fault they are an older hotel but their prices do not reflect this. I would have given the Pullman ZamZam a more favourable review had I not stayed at the exquisite Conrad Makkah or if it cost half the price. The Conrad and Pullman were similarly priced (one could even argue the Conrad was cheaper given we got a suite with a view of the Haram on the weekend and stayed at the Pullman without a view during the workweek) and on every dimension the Conrad was leaps and bounds better and more luxurious and comfortable. In particular; the Pullmans breakfast buffet resembles a high school cafeteria while the Conrad is a true 5-star hotel breakfast buffet (and again - both were the same price!!)
We had a pleasant stay at the Pullman but we couldn’t shake the feeling of overpaying after staying at the Conrad Makkah and even the Hyatt House in Jeddah.
Mohamed
Stayed 3 nights in Apr 2024