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Reviews

4.6/5 Wonderful
2,234 reviews
"Rooms were not the cleanest. Dust on roof. Grime in showers"

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Flinders Lane
    2 min walk
  • Popular Location
    Federation Square
    5 min walk
  • Popular Location
    Her Majesty's Theatre
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    31 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Room, 1 King Bed, River View

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Single Beds, River View

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed (Spa)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed (Club Access)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, River View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds, River View

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Diplomatic Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Melbourne

In the city centre and near a metro station, Grand Hyatt Melbourne is in an area with good shopping. Federation Square and Eureka Tower are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Travelling with kids? Don't miss Melbourne Zoo, or check out an event or a game at Melbourne Cricket Ground.

Visit our Melbourne travel guide
Popular Location

What's nearby

  • Flinders Lane - 2 min walk
  • Federation Square - 5 min walk
  • Her Majesty's Theatre - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Princess Theatre - 9 min walk

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 31 min drive

Restaurants

  • Where to eat
  • Collins Kitchen – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Ru-Co Bar – Serves light fare on selected days, happy hour available.
  • Lobby Lounge & Bistro Bar – Bistro with a bar. Open daily.

About this property

Grand Hyatt Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Federation Square
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 550 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LCD TVs with digital channels.
Grand Hyatt Melbourne offers 550 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: AUD 60 per night
Electric car charging station
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 45 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Basketball
Full-service spa
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Shopping
Hot tub
Steam room
Tennis
Yoga classes

Family friendly

Children's games
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
Dutch
English
French
German
Hindi
Italian
Korean
Russian
Spanish
Vietnamese

Business services

24-hour business centre
15 meeting rooms
Computer station
Conference centre (9688 square feet of space)

Outdoors

Pool sunloungers

Spa

2 treatment rooms
Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Hairdryer
Separate bathtub and shower

Entertainment

32-inch LCD TV
digital channels
pay films
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 45 per person (approximately)
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 60 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Hyatt Melbourne Hotel
  • Grand Hyatt Melbourne
  • Grand Hyatt
  • Melbourne Grand Hyatt
  • Melbourne Hyatt
  • Hyatt Melbourne
  • Grand Hyatt Melbourne Hotel Melbourne
  • Grand Hyatt Melbourne Hotel
  • Grand Hyatt Melbourne Melbourne
  • Grand Hyatt Melbourne Hotel Melbourne
4.6

Wonderful

5 - Excellent
1,604
4 - Good
445
3 - Okay
121
2 - Mediocre
46
1 - Poor
18
4.6
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.5
Property condition

2/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities
    • Disliked: Cleanliness

    Rooms were not the cleanest. Dust on roof. Grime in showers

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Gorgeous property. Great location. Staff were super friendly to my child. The beds were incredibly comfy. Would stay again.

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Reception was excellent. We upgraded to a better room with river view at reasonable cost. Service at lunch while we waited for our room was excellent. The room itself, although slightly dated, was very clean & nice. The service at breakfast was also excellent with a good choice of food, but the hot food was barely warm at 9.45.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

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