- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high quality facility in the luxury shopping strip of Melbourne CBD
Stayed 2 nights in Mar 2020
Overview of Grand Hyatt Melbourne
Photo gallery
Guest reviews
Wonderful
984 reviews
Guests rated this property 4.6/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
Map
123 Collins Street, Melbourne, VIC
What's nearby
Federation Square5 min walk
Her Majesty's Theatre7 min walk
Bourke Street Mall8 min walk
Melbourne, VIC (MEL-Tullamarine)29 min drive
Choose dates to view prices
Room, 1 King Bed, River View
Photos of Room, 1 King Bed, River View
Room, 1 King Bed, River View
4.7/5 guest room ratingMore detailsRoom amenities
- 34 sq m
- River view
- Sleeps 3
Room, 2 Single Beds, River View
Photos of Room, 2 Single Beds, River View
Room, 2 Single Beds, River View
4.7/5 guest room ratingMore detailsRoom amenities
- 34 sq m
- River view
- Sleeps 3
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
Club Room, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- City view
- Sleeps 3
Grand Suite, 1 King Bed
Photos of Grand Suite, 1 King Bed
Grand Suite, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- 80 sq m
- City view
- Sleeps 3
Room, 1 King Bed
Photos of Room, 1 King Bed
Room, 1 King Bed
4.7/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- City view
- Sleeps 3
Room, 1 King Bed (Spa)
Photos of Room, 1 King Bed (Spa)
Room, 1 King Bed (Spa)
5/5 guest room ratingMore detailsRoom amenities
- 43 sq m
- City view
- Sleeps 3
Room, 2 Single Beds
Photos of Room, 2 Single Beds
Room, 2 Single Beds
4/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- City view
- Sleeps 3
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
4.8/5 guest room ratingMore detailsRoom amenities
- 36 sq m
- City view
- Sleeps 3
Club Room, 2 Single Beds
Photos of Club Room, 2 Single Beds
Club Room, 2 Single Beds
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Deluxe Room, 1 King Bed (Club Access)
Photos of Deluxe Room, 1 King Bed (Club Access)
Deluxe Room, 1 King Bed (Club Access)
More detailsRoom amenities
- 36 sq m
- City view
- Sleeps 3
Club Room, 1 King Bed, River View
Photos of Club Room, 1 King Bed, River View
Club Room, 1 King Bed, River View
4.2/5 guest room ratingMore detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Club Room, 2 Single Beds, River View
Photos of Club Room, 2 Single Beds, River View
Club Room, 2 Single Beds, River View
More detailsRoom amenities
- 34 sq m
- River view
- Sleeps 3
Diplomatic Suite
Photos of Diplomatic Suite
Diplomatic Suite
More detailsRoom amenities
- 120 sq m
- City view
- Sleeps 3
Room, 1 King Bed, City View
Photos of Room, 1 King Bed, City View
Room, 1 King Bed, City View
4.7/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- City view
- Sleeps 3
About this area
Melbourne
In the city centre and near a metro station, Grand Hyatt Melbourne is in an area with good shopping. Federation Square and Old Melbourne Gaol are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Travelling with kids? Make time for Melbourne Zoo, or head to an event or a match at Melbourne Cricket Ground. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and rock climbing.
Visit our Melbourne travel guideWhat's nearby
- Federation Square - 5 min walk
- Her Majesty's Theatre - 7 min walk
- Bourke Street Mall - 8 min walk
- Princess Theatre - 9 min walk
- Melbourne Central - 12 min walk
Getting around
- Flinders Street Station - 8 min walk
- Parliament Station - 8 min walk
- Melbourne, VIC (MEL-Tullamarine) - 29 min drive
Restaurants
- Where to eat
- Collins Kitchen – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
- Ru-Co Bar – Serves light fare on selected days, happy hour available.
- Lobby Lounge & Bistro Bar – Bistro with a bar. Open daily.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Valet parking: AUD 60 per night
Electric car charging station
Limo/town car service
Food and drink
Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 45 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Things to do
24-hour fitness centre
Aerobics classes
Basketball
Full-service spa
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Shopping
Hot tub
Steam room
Tennis
Yoga classes
Family friendly
Children's games
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services
Languages spoken
Chinese
Dutch
English
French
German
Hindi
Italian
Korean
Russian
Spanish
Vietnamese
Business services
24-hour business centre
15 meeting rooms
Computer station
Conference centre (9688 square feet of space)
Outdoors
Pool sunloungers
Spa
2 treatment rooms
Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Deep-soaking bathtub
Hairdryer
Separate bathtub and shower
Entertainment
32-inch LCD TV
Digital channels
Films for purchase
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
Fridge
More
Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Policies
Check-in
Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 45 per person (approximately)
- Valet parking fee: AUD 60 per night (in/out privileges)
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- This property advises that enhanced cleaning and safety measures are currently in place.
- Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
- For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt doesn’t dsappoint. The staff are lovely/ including helping me stick the buckle of my evening shoe back on- I felt like Julia Roberts in Preety Woman. Comfortable, clean & well situated. Collins Kitchen has plenty of variety. The high tea looked great with a buffet section of desserts & hot food. Good value for money . I will return
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the shopping and restaurant hub.
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was prompt and efficient, with exact customer service. Room was clean and quality fixtures and fittings as expected of grand Hyatt standards. Enjoyed pre dinner drinks and finger food in the restaurant which was relaxed atmosphere. Definitely recommend for melbourne stay.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The River View Room gave us a view of a short bit of the river beyond the rooftop of many buildings, however, the view was spoilt by a very dirty window which is clearly well overdue for cleaning. The room itself was clean and well presented and staff were very helpful. When the hotel became aware it was my wife's birthday, they sent a piece of cake to our room for her which was a nice touch and greatly appreciated.
Stayed 4 nights in Mar 2020
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