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Aparthotel

Quest On William

4.5 star property

Choose dates to view prices

Quest On William offers a convenient retreat in central Melbourne, steps from Collins Street. Guests enjoy in-room WiFi, gym access, dry cleaning, and luggage storage. Visitors consistently highlight the staff's attentive service as a key part of their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$155
includes taxes & fees
14 Jun - 15 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Apartment

Private kitchen

Studio Apartment

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 72 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • 88 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

Private kitchen

Three Bedroom Apartment

  • 132 sq m
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartment

Private kitchen

Deluxe Two Bedroom Apartment

  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Executive Apartment

  • Sleeps 2
  • Free Wi-Fi

Executive Suite

  • Sleeps 4
  • Free Wi-Fi

Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Melbourne Central Business District, a neighbourhood in Melbourne, Quest On William is near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Zoo. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
172 William Street, Melbourne, VIC, 3000

What's nearby

  • Hardware Lane
    Hardware Lane
    3 min walk - 0.3 km
  • Melbourne Central
    Melbourne Central
    5 min walk - 0.5 km
  • Collins Street
    Collins Street
    5 min walk - 0.5 km
  • Flinders Lane
    Flinders Lane
    5 min walk - 0.5 km
  • Bourke Street Mall
    Bourke Street Mall
    7 min walk - 0.6 km

Getting around

  • Flagstaff Station
    5 min walk
  • Southern Cross Station
    7 min walk
  • Melbourne Airport (MEL)
    26 min drive

Restaurants

  • Patricia Coffee Brewers
    1 min walk
  • Luci
    3 min walk
  • Lim Kopi
    1 min walk
  • RACV Club
    3 min walk
  • Little Avenue Des Italians
    3 min walk

About this property

Quest On William

  • Aparthotel near Collins Street
  • Located close to Melbourne Central and Marvel Stadium, Quest On William provides dry cleaning/laundry services, a gym and conference space. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Self-parking (surcharge), express check-out and express check-in
    • A front desk safe, laundry services and concierge services
    • 1 meeting room, tour/ticket information and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 68 rooms include comforts such as air conditioning and separate dining areas, in addition to perks such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Showers, free toiletries and hairdryers
    • 45-inch LCD TVs with premium channels
    • Separate dining areas, kitchens and fridges

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  • Washing machine
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered parking on site (AUD 50 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest On William pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quest On William?

As of 30 May, 2026, prices found for a 1-night stay for 2 adults at Quest On William on 14 Jun, 2026 start from S$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quest On William?

Self-parking is available for AUD 50 per night. Limited spots are available.

What time is check-in at Quest On William?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Quest On William?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest On William located?

Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central and Bourke Street Mall. Marvel Stadium and SEA LIFE Melbourne are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quest On William Reviews

8.4

Very good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 489 out of 1126 reviews
Rating 8 - Good. 424 out of 1126 reviews
Rating 6 - Okay. 136 out of 1126 reviews
Rating 4 - Poor. 50 out of 1126 reviews
Rating 2 - Terrible. 27 out of 1126 reviews

Reviews

Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

HANK

Liked: Communication
Service is good and people is so nice
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Yuen ting

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Clayton

Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erickson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness
The apartment was nice and spacious. It had everything I needed for my stay. The location was perfect: lot of public transport connections, restaurants and grocery stores nearby. Walking distance to everywhere in CDB and the river side. One thing I could understand was the schedule of housekeeping. Before 8 am is totally too early for housekeeping. The AC kept unusual noice which was annoying.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jose Karlo

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed at Quest on William St and had a very smooth experience overall. The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot. The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable. On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants. Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, communication
Great location, friendly staff, room upgrade
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bevan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in, very clean & comfortable.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Family friendly.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very friendly & helpful. Great location, we walked most places we visited.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff with a clean, and well equipped apartment.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ron

Liked: Room comfort, communication

Great location

Location was great, close to public transport. Staff were very friendly and helpful. The rooms were clean and comfortable.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful the room was great and very comfortable
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Danae

Liked: Cleanliness, property conditions & facilities, communication
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great service and central location
Stayed 1 night in Oct 2023