Hotels near Mercy Health - West Hospital

"Staff is wonderful which compensates for the lack of amenities! You have to park in a garage and haul your luggage to your room, down ramps and stairs! There was no hot water for showers, luke warm water only. The air conditioner did not go below 70 in the room. "

"Clean room and helpful staff"

"Fantastic stay. Hotel clean, bed and linens comfortable. Staff extremely helpful and friendly. Defiantly looking forward to next stay!"

"The property was well kept. Staff was friendly "

"Great location very clean all staff was polite"

"This was our third stay at this hotel. We had to wait in the lobby during check-in for them to “inspect” our room. When we got to our room, the floor was sticky, there were no wash clothes, no soap, and the shampoo was empty. We called the front desk to ask for shampoo, waited 30 mins and they never showed up. We were trying to get ready to go out for dinner at this point. So, I went downstairs to get it from someone else. The lady that answered the phone about shampoo knocked on our door 2 hours later with the shampoo. It’s usually loud at the hotel with people yelling and thumping as well. I’m not sure if we’ll stay here again. "

"Very nice and clean places. Staff and very nice and welcoming. Rooms are very clean and spacious. "

"The hotel was right off the thruway. Staff was amazing after a 15 hour drive. Room was exceptionally comfortable. "

"Showers were great"