"Staff were amazing and food was good however the hotel is in pooor condition
Wall paper falling off the walls everywhere
Carpets are coming up in all the corridors "
"The beds are disgusting and wrapped in PLASTIC, the pillows seemed to be picked up from the street. No towels, no wifi, I felt like sleeping at the cheapest motel ever.
Fortunately we only stayed one night đđ
"
"Absolutatemente lamentable. Las sillas rotas, la fregona del siglo pasado, la luz del baño fundida, el suelo pegajoso, ceniceros sin limpiar... y lo peor... NO HABIA SABANAS NI TOALLAS, ni responden a los email o las llamadas!!!!"
"Already reported that WiFi code can only be obtained at the reception and that the reception is a good wslk uphill and cannot be reached by (internal) telephone and eternal phone is not answered. Getting a warm shower meant that you need to wait 10 minutes before the hot water reaches the nice shower. Once hot it is hot. "
"Apartamento para dormir una persona e incomodo incluso para uno, tetris para dormir y camas plegables incomodas, dice para 4 y para esto no puedes ni moverte. 20m2 como mucho."
"No towels and bed sheets provided whereas it should have. Poor communication. I was told towels and sheets would be delivered next day before noon, but was then told it is impossible!!!
Tiny apartment, just fits one person, with shelves for only one day change of clothes. Dirty beds and sofas, old furnitureâŠ
OVERPRICED!!!
To be avoided!!!"
"Disappointing
I would not return to this apartment. It was too small, the diswasher was broken, the equipment in the kitchen was old and some bits rusty. The sofa bed was torn, very uncomfortable and squeeky. The bathroom lights stopped working, the bathroom cupboard door was broken, the electric socket did not work and the sink was stained and dirty. We could not open the ski door locker so had to bring ski boots and ski's into the apartment. The pillows were not useable they were dirty...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The is a rare find. The staff, the kitchen and the Hotel are all following very high consistant standards. It was a nice surprize. Exceeded my expections. "
"A very basic and simple hotel that was clean, quiet and served it's purpose. The reception staff were very friendly and extremely pleasant and helpful. Breakfast was the usual options on a buffet basis. "
"Amazing stay! The hotel is perfectly located right by the slopes, recently renovated with a cozy and modern feel. The staff were incredibly friendly and welcoming. Dinner was delicious. A perfect spot for a ski holiday â weâll definitely be coming back!"
"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "