Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Check availability

Reviews of Delfina Boutique Hotel

4 out of 5
Delfina Boutique Hotel
Paseo de Montejo, Calle 56b, Colonia Montejo #481x 17a Frac, Mérida, YUC

Reviews

10

Exceptional

Rating 10 - Excellent. 38 out of 40 reviews" "
Rating 8 - Good. 2 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Delfina. The staff was kind and helpful. The accommodations were clean, well-maintained and cozy. The only thing that we found a bit off was that they have a minimum allowance for breakfast. They then proceed to charge for every possible item, including milk for coffee. This felt like being nickled and dimed. My suggestion to the manager was that they either not include breakfast or simply charge more and allow guests to order whatever they want.....like every other hotel. It wasn't a deal-breaker though. We would return to the Delfina in the future.
Stayed 3 nights in Jan 2024

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the attention we had from the staff. I really liked the atmosphere compared to a big Hotel. I would love to go back!
Stayed 3 nights in Jul 2022
Response from Delfina Family on 22 Jul,2022
We greatly appreciate your comments, all of us who are part of the Delfina Family work day by day so that our guests feel at home. We are waiting for you soon

10/10 Excellent

Gerald, Butte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cold, but everything else was very nice
Stayed 7 nights in Jan 2022
Response from Delfina Family on 22 Jan,2022
IT WAS A PLEASURE TO HAVE YOU AT HOME, WE HOPE TO SEE YOU SOON AGAIN. UNFORTUNATELY WE STILL DO NOT HAVE A HEATER IN THE POOL BECAUSE MOST OF THE YEAR WE HAVE HIGH TEMPERATURES, HOWEVER WE WILL EVALUATE BEING ABLE TO SOLVE IT

10/10 Excellent

Rosmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We came to Merida for a few nights and decided to stay away from central this time. We really enjoyed staying here and location.
Stayed 2 nights in Oct 2021
Response from Delfina Family on 2 Nov,2021
We are very happy to know that choosing us has fulfilled your expectations. We hope to have you home again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's spacious, relaxing. Good food. Staff is smart, gracious.
Stayed 3 nights in Apr 2021
Response from Delfina Family on 12 Apr,2021
Thank you very much for your comment, it was a pleasure to have you at home, we hope see you soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first glance, the property is simply beautiful. Set in a quiet and friendly neighborhood, Delfina really shines. When we arrived, two staff members met us outside and brought in our luggage which was sanitized and carted to our room. Once inside, we were greeted warmly and with refreshing drinks. The hotel staff are simply lovely! They upgraded our room, made recommendations for places to visit and helped us book reservations at local restaurants. They even went as far as to organize a full day's tour to Uxmal with a local taxi driver, Alejandro Pinto, who speaks English and was an amazing tour guide. On the day of our tour, the hotel staff graciously packed us towels and sunscreen for our trip to Cenote Mucuyche. There was a great selection of delicious breakfast at the hotel however not many choices for lunch and dinner. We ordered food from a local restaurant and the hotel staff delivered it to our room on a platter. The staff also helped us organize our covid test; we literally took the test in the comfort of our room and the results was sent to our phone. The hotel itself is beautiful, had lots of natural light and foliage. Very instagram worthy hotel. Our room was well sanitized and maintained. We wished our stay was longer but we plan to return to Merida and stay at Delfina.
Stayed 2 nights in Mar 2021
Response from Delfina Family on 29 Mar,2021
Thank you very much for your comments, we are very happy that your stay at our hotel has been to your complete satisfaction. All of us who are part of the Delfina family are focused on helping you with your needs not only within the hotel, but also that your entire trip becomes a memorable experience. It was a pleasure to have you at home and we hope that you will soon give us the opportunity to serve you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were a delight, pleasant and helpful. The meals were delicious. The hotel is lovely with attractive nicely furnished rooms and large well appointed baths. The property is a bit distant from the center of the city,Which is about a 15 minute Uber ride.
Stayed 7 nights in Feb 2020
Response from Delfina Boutique Hotel on 1 Mar,2020
We are very happy to know that your stay at Delfina Boutique Hotel was pleasant, all our employees work every day to provide the best service you deserve. We hope to have your next preference.

10/10 Excellent

ReneeS, Yuma Az

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly and helpful and made our stay away from home more like I’d like to become accustomed. Enrique absolutely makes this place with his attention to details that individualize your stay but all other staff were awesome. We felt like special high end guests.
Stayed 6 nights in Oct 2019
Response from Gerardo Agüero. on 6 Nov,2019
We are very happy that you enjoyed your stay with us. All team members work every day to offer the service you deserve. We hope to see you again soon.

10/10 Excellent

Jen, San Francisco, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were warm, gracious, helpful and conscientious. They told us "this is your home" and treated us that way.
Stayed 6 nights in Jun 2019
Response from Delfina Family. on 27 Jun,2019
We are very happy to have made your feel at home, we hope to receive you soon again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service and in general it was very pleasant to be there
Stayed 3 nights in Apr 2019

10/10 Excellent

Karl, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel appears to be a converted mansion built in the 1920's - 1930's if I were to guess. So, basically it is like having your own mansion with plenty of courteous and helpful staff for the price of a hotel room. The breakfast was great(fresh squeezed natural orange juice). I did not realize they served dinner, but upon returning to the hotel late Sunday evening with a sick child, we asked if they had someone who could deliver us something versus going out for dinner. Their hamburgers, sandwiches and pasta were great and were made at the hotel. I guess they had a chef on staff at night also. Their full service bar was also great for this dad. If you want a quiet, safe and comfortable weekend stay, I would recommend this hotel to any couple, family or business traveler.
Stayed 3 nights in Jul 2018

10/10 Excellent

Humberto, Puebla Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, cozy, quiet and discreet hotel
Excellent hotel at the heart of the city, right on Paseo de Montejo, very quiet, and with great attention to detail. The food was good. The Master Suite is worth the price.
Stayed 3 nights in May 2018
Response from Mansion Delfina on 1 Jun,2018
Thank you very much preference. It is really motivating for us to read your nice comment. We effort daily to give our best and feel very well good knowing that we achieved it with you. Thank you once again for writing. It was our pleasure to take care of you during your stay.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
merida
hotel staff great concierge at front desk great person knowledge about area and activities
Stayed 4 nights in Dec 2017
Response from Mansion Delfina on 17 Jan,2018
Thank you very much for your comment. We feel very great knowing you enjoyed your stay with us. This is our goal, to provide an excellent service and we effort every day in order to get it. Thank you once again for your preference.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó ubicación y la propiedad en si
Stayed 1 night in Jan 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La casona es muy bonita y esta perfectamente adaptada para descansar, las camas y toda la ropa de cama es de primer nivel, el baño de nuestra habitación tiene muy buena iluminación y es muy amplio además de estar perfectamente limpio. La tención de todo el personal merece mención a parte, definitivamente se esfuerzan por hacerte sentir especial.
Stayed 1 night in Jul 2023
Response from Familia Delfina on 5 Jul,2023
Nos da mucho gusto que su estancia haya sido completamente placentera.Agradecemos sus comentarios pues nos motiva a seguir trabajando para lograr experiencias memorables para nuestros huéspedes.Esperamos poder tenerlos pronto en casa nuevamente

10/10 Excellent

Manuel Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una excelente estadía para cerrar en Mérida
Cerramos en Mérida con este hotel. Muy bonito, confortable y nos encanto la atencion del personal. Nos permitieron hacer early check in y descansamos despues de un dia anterior lleno de actividades, agradecemos enormemente este detalle! El desayuno en el lugar delicioso. Definitivamente volveriamos :)
Stayed 1 night in Mar 2023
Response from Familia Delfina on 5 Apr,2023
Nos da mucho gusto que hayan estado cómodos durante su estancia en nuestro hotel.Para nosotros es importante apoyar a todos nuestros huéspedes para que disfruten al máximo de su visita.Esperamos tenerles en casa nuevamente

10/10 Excellent

ERICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendado
Increíble estancia
Stayed 2 nights in Jun 2022
Response from Familia Delfina on 28 Jun,2022
Nos da mucho gusto saber que su estancia fue completamente satisfactoria, para quienes colaboramos en Delfina su descanso es nuestra prioridad. Les esperamos pronto

10/10 Excellent

Rosa Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable experiencia y descanso
Tuvimos suerte que era temporada baja y nos atendieron súper bien, muy atentos. Desayunamos en el hotel y los huecos motuleños están riquísimos y en la tarde la comida muy rica y con un precio aceptable.
Stayed 1 night in Mar 2022
Response from Familia Delfina on 23 Mar,2022
Que gusto saber que tuvieron una grata experiencia durante su estancia con nosotros. Todos quienes formamos parte de la Familia Delfina nos esforzamos día a día para lograrlo sin importar la temporada. Esperamos poder volver a recibirles pronto.

10/10 Excellent

Olssen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel boutique
Excelente hotel boutique. Muy ameno y limpio. Buenos aromas y la atención del personal igual muy bien
Stayed 1 night in Dec 2021
Response from Familia Delfina on 3 Mar,2022
Que gusto que su estancia haya sido placentera. Todos los que formamos parte de la familia Delfina nos esforzamos día a día para lograrlo. Esperamos tenerles en casa pronto nuevamente.

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Increíble experiencia , el lugar es maravilloso, la atención del personal es excelente, la comida en su restaurante está deliciosa , las habitaciones súper limpias, la ubicación es muy céntrica y estratégica.En términos generales yo volvería sin duda a hospedarme en este hotel.
Stayed 4 nights in Oct 2021
Response from Familia Delfina on 2 Nov,2021
Muchas gracias por sus comentarios. Nos agrada saber que nuestro trabajo logra su principal objetivo que es hacer de su estancia un momento inigualable. Esperamos tenerles en casa pronto.

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!
Stayed 4 nights in Sep 2021
Response from Familia Delfina on 19 Oct,2021
Nos da mucho gusto saber que su estancia fue excelente, trabajamos día a día para ofrecerles el mejor servicio. Esperamos volver a tenerles pronto en casa.

10/10 Excellent

Georgina Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio extraordinario. El personal MUY amable y amigable. Muy recomendable
Stayed 5 nights in Aug 2021
Response from Familia Delfina on 10 Sept,2021
Muchas gracias por sus comentarios, esperamos tenerles pronto en casa nuevamente.

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Muy recomendable!
Muy bello el hotel y la atención excelente por parte de Roger.
Stayed 1 night in Jul 2021
Response from Delfina Boutique Hotel on 13 Aug,2021
Muchas gracias por habernos elegido. Nos da mucho gusto saber que su estadía fue completamente satisfactoria. Roger y todos los que colaboramos en Delfina Boutique Hotel nos esforzamos día a día para brindarle un servicio excepcional.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción un gran lugar tal,vez solo tener cosas más básicas en su carta para cena no había sándwich solo de langosta
Stayed 1 night in Jul 2021
Response from Familia Delfina on 26 Jul,2021
Muchas gracias por sus comentarios y sugerencia, esperamos poder recibirles nuevamente.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño con trato muy amable y familiar. La decoración muy bonita, arte por cada rincón. Rica cocina.
Stayed 4 nights in Mar 2021
Response from Familia Delfina on 7 Apr,2021
Muchas gracias por sus comentarios. Día a día nos esforzamos por que nuestros huéspedes se sientan como en casa y gocen de una estancia placentera, nos satisface saber que lo hemos logrado. Esperamos tenerles pronto de regreso.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel boutique es una casa antigua remodelada con un súper gusto. El mobiliario, decoración , amenities, detalles en los baños y los difusores de ambiente están súper; pero todo se queda atrás con el servicio y atención del staff, desde Gerardo el manager pasando por el chef Frank que nos cocinó antojos especiales por la noche , además de Reyna, Roger, Giovanni, todos sin excepción son excelentes anfitriones. Sin duda lo recomiendo , sin duda volvería a este hotel.
Stayed 3 nights in Apr 2021
Response from Familia Delfina on 6 Apr,2021
Agradecemos mucho sus comentarios hacia nuestro hotel y nuestro trabajo. Día a día nos esforzamos por que nuestros huéspedes tengan una estancia memorable y nos es grato saber que lo logramos. Fue un gusto tenerlos en casa y esperemos poder tener la oportunidad de recibirles pronto nuevamente.

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Familia Delfina on 28 Mar,2021
Fue un gusto tenerles en casa, esperamos haber hecho de su estancia una grata experiencia. Les esperamos pronto de regreso.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos la Navidad en Delfina. El hotel precioso! La atención excelente, cuidando todos los detalles! Los desayunos muy ricos con ingredientes de muy buena calidad. Gerardo, el Gerente del hotel, nos orientó sobre los paseos que podíamos hacer, además de estar pendiente de cada detalle: un detalle por mi cumpleaños en la habitación, regalos de navidad en el árbol. Sin duda regresaría ! Muy recomendable !
Stayed 4 nights in Dec 2019
Response from Familia Delfina on 6 Jan,2020
Nos encanta saber que nuestro trabajo hace que nuestros visitantes se vayan felices. Fue un honor tenerlos en casa en estas fechas tan especiales y que hayan apreciado nuestras atenciones. Esperamos poderlos tener en casa pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from hotel delfina on 12 Dec,2019
Estamos muy contentos de haber cumplido sus expectativas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ambientación excelente la funcionalidad del baño limitada
Stayed 2 nights in Sep 2019
Response from Gerardo Agüero on 10 Oct,2019
Agradecemos su comprensión al presentarse ciertos inconvenientes que quedan fuera de nuestras manos pero los resolvemos a la brevedad posible. Fue un gusto tenerlas en casa y esperamos pronto nos den la oportunidad de servirles nuevamente.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza y confort
Los desayunos son deliciosos, la limpieza en general muy bien, las habitaciones muy cómodas y reconfortantes y el servicio de toda la gente súper bien, todo amabilidad y buena atención. Lo único que también habría agradecido sería el baño con tina para que todo hubiera sido perfecto! Muchas gracias
Stayed 3 nights in Jun 2019
Response from Familia Delfina. on 29 Jun,2019
Nos da mucho gusto saber que su estancia fue placentera, día día nos esforzamos para que nuestros huéspedes se vayan felices. Por cuestiones técnicas en la remodelación de una propiedad tan antigua fue imposible ubicar tinas en las habitaciones, por ello no la incluimos dentro de los servicios que brindamos, pero entendemos su comentario al respecto, esperemos poder volver a contar con su visita.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y acogedor hotel. Muy bien ubicado. Excelente mantenimiento, esta impecable.
Stayed 2 nights in Jun 2019
Response from Familia Delfina. on 29 Jun,2019
Nos da mucho gusto y que su estancia haya sido satisfactoria, esperemos poder volver a recibirle pronto.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente opción Para descansar en Merida con un excelente servicio!!!
Stayed 2 nights in Jun 2019
Response from Familia Delfina. on 1 Jul,2019
Agradecemos su comentario, sin duda el brindar un extraordinario servicio a nuestros visitantes es nuestro principal objetivo. Esperamos poder recibirte pronto nuevamente.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Familia Delfina on 27 Jun,2019
Esperamos poder recibirle nuevamente

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Familia Delfina. on 27 Jun,2019
Esperamos poder recibirle nuevamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Muy agradable, excelente atención, desayunos ricos
Stayed 4 nights in Nov 2018

10/10 Excellent

maricela, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel boutique
El hotel es muy bonito, está muy buen ubicado y la atención del personal es excelente
Stayed 3 nights in Aug 2018

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

ana ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Hotel súper recomendable, muy limpio, excelente atención y servicio del personal, la comida rica, y se encuentra bien ubicado.
Stayed 1 night in May 2018
Response from Mansion Delfina on 2 Jun,2018
Muchas gracias por su preferencia. Nos da mucho gusto saber que logramos brindarle una estancia inolvidable con nosotros. Ha sido un placer servirles y esperamos su visita nuevamente.

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, cuarto y baño amplios, cómodos y bonitos. Buena cocina. Muy privado y tranquilo.
Stayed 3 nights in Feb 2018
Response from Mansion Delfina on 2 Mar,2018
Muchas gracias por su comentario y máxima calificación. Es un placer para nosotros brindarles un servicio de excelencia. Sus palabras nos motivan a seguir dando lo mejor de nosotros. Gracias por habernos preferido.