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Rating 10 - Excellent. 1394 out of 1954 reviews" "
Convenient and easy to get around, I would recommend this hotel for anyone
Jesus
Stayed 1 night in May 2024
10/10 Excellent
Rachelle
Travelled with family
4 May,2024
Liked: Amenities
Loved the property the customer service, I was a little hesitant due to the previous reviews by other Expedia reviews but my stay was awesome and great! Will be back loved it
It had a lot of trees which I liked. It was close a lot of cool places and dining areas. The people are friendly.
Ruth
Stayed 3 nights in Apr 2024
Response from Concierge on 3 May,2024
Dear RuthWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
It’s an old building but the service make it up for it.
Freddy Gabriel
Stayed 5 nights in Mar 2024
Response from Concierge on 3 May,2024
We are sincerely grateful for the time you spent to share your comments on your recent stay in our Galería Plaza Reforma hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Cordially.Concierge Reforma.
We appreciate your rating, praising your recent visit to our Galería Plaza Reforma hotel and delighted to know that we were able to meet your expectations.Cordially.Concierge Reforma.
8/10 Good
Roberto, Irapuato
2 May,2024
Liked: Cleanliness, staff & service
Buena ubicación, buen servicio.
Roberto
Stayed 1 night in May 2024
Response from Concierge on 2 May,2024
Apreciamos enormemente el tiempo dedicado a calificar su reciente experiencia en nuestro hotel, en Galería Plaza Reforma siempre nos esforzamos en superar las expectativas de nuestros clientes. Su calificación nos ayudará a alcanzar ese objetivo.Cordialmente.Concierge Reforma.
Estimado UrielGracias por haber elegido Galería Plaza Reforma, apreciamos mucho su calificación y que se haya tomado el tiempo de compartirla.Esperamos tener la oportunidad de volver a atenderle pronto en el futuro. Saludos,
Thank you very much for sharing this great review of your recent stay at Galería Plaza Reforma We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.Cordially.Concierge Reforma.
4/10 Poor
Jose
30 Apr,2024
Disliked: Cleanliness, staff & service
Jose
Stayed 3 nights in Apr 2024
Response from Concierge on 1 May,2024
Estimado Sr. JoséWe have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.
This hotel had great staff and was in a great location. For an extra fee i paid for breakfast but it was worth it different variety of food and lots to choose (buffet style.) we were close from everything and it was a safe area.
Isamar
Stayed 4 nights in Apr 2024
Response from Concierge on 30 Apr,2024
Dear IsamarWe are very honored to know you enjoyed your visit to Galeria Plaza Reforma. Thank you for sharing your opinion and qualifying our services.Hoping to see you soon.Best regards,
6/10 Okay
Andrew
Travelled with partner
29 Apr,2024
I liked the location of the hotel but there was a lot of building work around it. It was easy to walk to restaurants and bars.
Close to good shopping.
The pool was very disappointing! It looks good on the photos but the larger section is only 2 feet deep so not really able to swim at all. More like a children’s paddling pool and no bar at the pool.
Andrew
Stayed 4 nights in Apr 2024
Response from Concierge on 29 Apr,2024
We are sincerely grateful for the time you spent to share your comments on your recent stay in our Galería Plaza Reforma hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Cordially.Concierge Reforma.
Dear Mr. AntonioWe are very honored to know you enjoyed your visit to Galeria Plaza Reforma. Thank you for qualifying our services.Hoping to see you soon.Best regards,
Beautiful hotel! As soon as you walk in it smells amazing and staff is so nice and welcoming. Hotel is near lots of bars and dining which is perfect for young people. Lots of food vendors and pharmacy’s near. Very convenient. I was so happy with my stay. The view from the pool was a bonus for me
Yajayra
Stayed 4 nights in Apr 2024
Response from Concierge on 26 Apr,2024
Dear guest, we thank you in advance for your preference for the Galería Plaza Reforma hotel. We are delighted with your recent visit and for your positive rating, it is wonderful to know that we were able to meet your expectations.Cordially.Concierge Reforma.
Safe area great in English and Spanish stay in the business floor
Jose
Stayed 5 nights in Apr 2024
Response from Concierge on 26 Apr,2024
We thank you for sharing your rating on our Galería Plaza Reforma hotel, our main objective is to ensure that we continue to offer unforgettable experiences to our guests.Cordially.Concierge Reforma.
Wonderful Hotel, personel is super welcoming and the location of this Hotel is great to connect to a lot of the important touristic attractions.
Hilda
Stayed 4 nights in Apr 2024
Response from Concierge on 24 Apr,2024
Dear HildaWe are very honored to know you enjoyed your visit to Galeria Plaza Reforma. Thank you for qualifying our services.Hoping to see you soon.Best regards,
6/10 Okay
Maria
Travelled with group
23 Apr,2024
Liked: Property conditions & facilities
The hotel itself was great. I traveled with a group of friends and unfortunately they couldn’t accommodate for us to be in the same floor. Usually it’s not a big deal but the elevators only let you access the floor you’re assigned with your room key. Wish we would’ve read about that ahead of time because getting 8 people on 4 different floors together was super inconvenient.
Other than that the hotel was quiet and very clean. And their continental breakfast was great.
Maria
Stayed 5 nights in Apr 2024
Response from Concierge on 23 Apr,2024
Dear MariaThank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Agradecemos su calificación elogiando su reciente visita a nuestro hotel Galería Plaza Reforma y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Cordialmente.Concierge Reforma.
Would definitely recommend this place for friends visiting the city. Hotel is in a safe place of the city and close to many amazing restaurants and bars. Also get a good night sleep with no noise from outside. The only thing is if they could change the curtains to one that one allow ANY light in from the outside in the morning
Eduardo
Stayed 4 nights in Apr 2024
Response from Concierge on 17 Apr,2024
Dear EduardoThank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Staff was very friendly and the room was nice! Great location too
Justin
Stayed 2 nights in Apr 2024
Response from Concierge on 29 Apr,2024
We thank you for sharing your rating on our Galería Plaza Reforma hotel, our main objective is to ensure that we continue to offer unforgettable experiences to our guests.Cordially.Concierge Reforma.
I enjoyed the location and the hotel itself is very nice.
Kalani
Stayed 3 nights in Apr 2024
Response from Concierge on 17 Apr,2024
Dear Mr. KalaniWe are very honored to know you enjoyed your visit to Galeria Plaza Reforma. Thank you for sharing your opinion and qualifying our services.Hoping to see you soon.Best regards,
El hotel es muy cómodo y está convenientemente ubicado cerca del Angel de la Independencia por lo que hay muchos restaurantes cerca en una zona donde se puede caminar sin problemas. El servicio es muy amable y eficiente. Vale la pena reservar en el piso ejecutivo por el acceso al lounge y el descuento en el desayuno buffet del restaurante que está abajo. En fines de semana es mejor pedir habitaciones que no dan a la calle principal ya que puede ser ruidoso en la noche.
Pablo
Stayed 4 nights in Apr 2024
Response from Concierge on 16 Apr,2024
Le damos las gracias por compartir su calificación sobre nuestro hotel Galería Plaza Reforma Reforma , nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes. Esperamos tenerle nuevamente la oportunidad de poder atenderle.Cordialmente.Concierge Reforma.
Area was walking distance from a lot of great areas! Staff was friendly
Diana
Stayed 3 nights in Feb 2024
Response from Concierge on 16 Apr,2024
Dear DianaWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
10/10 Excellent
Alberto, El Pasot
15 Apr,2024
Todo excelente y muy limpio.
El servicio al cuarto diario de la limpieza excelente
Gracias
Alberto
Stayed 3 nights in Apr 2024
Response from Concierge on 15 Apr,2024
Estimado Sr. AlbertoEstamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.
8/10 Good
Joan
Travelled with partner
15 Apr,2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom is a little rusty, the water didn’t drain and it flood. Overall everything was awesome.
Joan
Stayed 7 nights in Mar 2024
Response from Concierge on 15 Apr,2024
Apreciamos enormemente el tiempo dedicado a calificar su reciente experiencia en nuestro hotel, en Galería Plaza Reforma siempre nos esforzamos en superar las expectativas de nuestros clientes. Su calificación nos ayudará a alcanzar ese objetivo.Cordialmente.Concierge Reforma.
Thank you very much for sharing this great review of your recent stay at Galería Plaza Reforma We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Cordially.Concierge Reforma.
10/10 Excellent
Guadalupe
11 Apr,2024
Guadalupe
Stayed 3 nights in Apr 2024
Response from Concierge on 1 May,2024
Estimada Srta. GuadalupeEstamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.
Dear SandraWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno.
La alberca super agradable de lo máximo con vista al ángel con un bar para pedir drinks y comida. Afuera del hotel hay mucho movimiento, puedes caminar, y y es una zona de mucha gente. Definitivamente me volveré a quedar la próxima vez que regrese a CDMX.
Alma
Response from Concierge on 8 Apr,2024
Agradecemos su calificación elogiando su reciente visita a nuestro hotel Galería Plaza Reforma y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Esperamos tenerles de regreso nuevamente.Cordialmente.Concierge Reforma.
Great location, felt safe there. Great restaurants. Close to a lot of attractions.
Martin
Stayed 3 nights in Apr 2024
Response from Concierge on 8 Apr,2024
We appreciate your rating, praising your recent visit to our Galería Plaza Reforma hotel and delighted to know that we were able to meet your expectations.Cordially.Concierge Reforma.
One of the reasons I chose this property is because it is a ecohotel. The staff are very friendly and most, if not all, say hello as you walk by which I really enjoyed. The rooms are very clean and bright as well. I wish the larger pool was deeper. It was only about 3 feet. The rectangular pool can be used as lap pool and is around 4 feet, but hardly is the pool free during a hot day.
Their service was really good and their Business club is definitely worth it for the free breakfast and happy hour with appetizers, wine and beer.
jeremy bello
Stayed 4 nights in Mar 2024
Response from Concierge on 6 Apr,2024
We thank you for sharing your rating on our Galería Plaza Reforma hotel, our main objective is to ensure that we continue to offer unforgettable experiences to our guests.Cordially.Concierge Reforma.
I loved all the friendly staff. The location is perfect.
Paloma
Stayed 6 nights in Mar 2024
Response from Concierge on 6 Apr,2024
We appreciate your rating, praising your recent visit to our Galería Plaza Reforma hotel and delighted to know that we were able to meet your expectations.Cordially.Concierge Reforma.
We greatly appreciate the time you spent to review your recent experience in our hotel, at Galería Plaza reforma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Cordially.Concierge Reforma.
10/10 Excellent
Marina
1 Apr,2024
Marina
Stayed 3 nights in Mar 2024
Response from Concierge on 22 Apr,2024
Le damos las gracias por compartir su opinión y puntuación sobre su estancia en el Galería Plaza Reforma. Es maravilloso saber que fuimos capaces de hacer especial su estancia.Cordialmente.Concierge Reforma.
This hotel is in the perfect location and has such kind and attentive staff. It is also very clean and spacious. Loved it!
Sarah
Stayed 2 nights in Mar 2024
Response from Concierge on 1 Apr,2024
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting México City. We look forward to welcoming you back again very soon.Cordially.Concierge Reforma.
The staff at this hotel is very friendly and helpful, all from the bell boys to front desk, restaurants cleaning, this hotel is inmaculant clean good room service, we loved the complementary wine, snacks and coffee we stayed for 3 days
Elisia
Stayed 3 nights in Mar 2024
Response from Concierge on 1 Apr,2024
We thank you for sharing your rating on our Galería Plaza Reforma hotel, our main objective is to ensure that we continue to offer unforgettable experiences to our guests.Cordially.Concierge Reforma.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Great location! Easy access to main transportation as well as short 5 minute walk if you want to do hop on hop off bus. Many restaurants around. The area around has many gay bars and Korean restaurants.
The rooms are clean and beds are comfortable. There’s also a Starbucks in the lobby if you want coffee.
Ming I
Stayed 14 nights in Mar 2024
Response from Concierge on 31 Mar,2024
We greatly appreciate the time you spent to review your recent experience in our hotel, at Galeria Plaza Reforma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Cordially.Concierge Reforma.
Last minute booking but the stay exceeded my expectations
Stephen
Stayed 1 night in Feb 2024
Response from Concierge on 27 Mar,2024
We are very honored to know you enjoyed your visit to Galeria Plaza Reforma. Thank you for sharing your opinion and qualifying our services.Hoping to see you soon.Best regards,
Dear guest, we thank you in advance for your preference for the Galería Plaza Reforma hotel. We are delighted with your recent visit and for your positive rating, it is wonderful to know that we were able to meet your expectations.Cordially.Concierge Reforma.
The inside was small but had pretty much anything you needed.
maria luisa
Stayed 2 nights in Mar 2024
Response from Concierge on 26 Mar,2024
We greatly appreciate the time you spent to review your recent experience in our hotel, at Galería Plaza Reforma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Cordially.Concierge Reforma.
Thank you very much for choosing Galeria Plaza Reforma for your stay in Mexico City. We hope you will give us the opportunity to serve you again.Cordially.Concierge reforma.
6/10 Okay
Aileen
25 Mar,2024
Liked: Cleanliness, staff & service
Aileen
Stayed 3 nights in Mar 2024
Response from Concierge on 26 Mar,2024
Estimada Srta. AileenGracias por haber elegido Galería Plaza Reforma, apreciamos mucho su calificación y que se haya tomado el tiempo de compartirla.Esperamos tener la oportunidad de volver a atenderle pronto en el futuro. Saludos,
Dear JamesWe thank you for sharing your rating on our Galeria Plaza Reforma Hotel, our main objective is to ensure that we continue to offer unforgettable experiences to our guests.
Great hotel. Friendly staff. Clean, great location. Really an amazing deal at the price.
garth
Response from Concierge on 23 Mar,2024
"Dear Garth, we thank you in advance for your preference for the Galeria Plaza Reforma Hotel. We are delighted with your recent visit and for your positive rating, it is wonderful to know that we were able to meet your expectations."
We appreciate your rating, praising your recent visit to our Galería Plaza Reforma hotel and delighted to know that we were able to meet your expectations.Cordially.Concierge Reforma.