Dinner served

Reviews of Radisson RED Miami Airport

3.5 out of 5
Radisson RED Miami Airport
3401 NW 25th Street, Miami, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 2159 out of 4213 reviews" "
Rating 8 - Good. 1029 out of 4213 reviews" "
Rating 6 - Okay. 508 out of 4213 reviews" "
Rating 4 - Poor. 248 out of 4213 reviews" "
Rating 2 - Terrible. 269 out of 4213 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ciearra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration was soo beautiful ! Staff was excellent! Bar service perfect!!
Stayed 1 night in Apr 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Interior, nice decorations. The staff was friendly as well as the customers. Although, the location of the hotel doesn’t leave you with much to do if you’re looking to kill time.
Stayed 1 night in Apr 2024

6/10 Okay

antonette

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Convenient for close to airport. Beds are hard, showers are not great.
Stayed 1 night in Apr 2024

8/10 Good

Dianne, Howell

Travelled with partner
Liked: Cleanliness, staff & service
Property is ok. Basic room. Expensive for what you get in my opinion.
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Airport.
Stayed 5 nights in Apr 2024

8/10 Good

nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, smelled a little musty, staff was nice, no free breakfast
Stayed 1 night in Apr 2024

8/10 Good

Sherron

Liked: Staff & service, amenities, property conditions & facilities
Location is not the best as it nothing walking distance. The rooms are modern and the facility was clean otherwise.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close airport and an easy drive to the port. Hotel was clean and staff was friendly. We will stay here again. Only downside is that the parking lot is pretty tight, so if you have a huge car it could be difficult. Other than that, this place is wonderful.
Stayed 1 night in Mar 2024

4/10 Poor

Della

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was fine
Stayed 1 night in Mar 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis Melendez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2024

4/10 Poor

MIU HEUNG

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Inadequate services in the room like missing towers, only one set, despite the reservation was for 3 people, missing spare roll of toilet paper, and only half a roll was available at moment of checking-in the room
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, quiet hotel in a convenient location
Stayed 1 night in Apr 2024

6/10 Okay

Yamil

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Reva, Princeton Jct

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property new and clean. Bed looks comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and modern. Check in was pleasant and easy.
Stayed 1 night in Apr 2024

8/10 Good

Jalisa

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction nearest store is 20 minute drive
Stayed 4 nights in Apr 2024

10/10 Excellent

anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 3 nights in Apr 2024

6/10 Okay

Crystal

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant had a variety of meals for dinner and breakfast.
Stayed 1 night in Apr 2024

4/10 Poor

Albertina

Stayed 2 nights in Apr 2024

2/10 Terrible

Fetija

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never ever stay in this hotel again . Room smelled so bad , customer service was terrible , pool water was so dirty .
Stayed 1 night in Apr 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Monique

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but modern. Easy access. Hotel staff and restaurant staff was accommodating and nice.
Stayed 2 nights in Apr 2024
Response from Radisson Red Miami Airport on 17 Apr,2024
It's great to hear that you enjoyed your stay! We're glad you found our hotel easy to access and that our staff was accommodating and nice. If there's anything else we can do to make your next stay even better, just let us know!

10/10 Excellent

Neuricy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport Team on 15 Apr,2024
Thank you for the review! We're thrilled to know you had a fantastic experience. Your feedback means the world to us. Hope to welcome you back soon!

8/10 Good

Murat

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport Team on 15 Apr,2024
Thank you for your feedback! We're thrilled to hear you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

4/10 Poor

Judy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that greeted us is not so accommodating. Been calling the hotel numerous times to ask about the airport pickup and got no response. The hotel is somehow clean and quiet.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport Team on 15 Apr,2024
We apologize for the issues you encountered with our staff and the airport pickup process. We appreciate your feedback and will use it to improve our services. We're glad you found the hotel clean and quiet. We hope to welcome you back for a better experience.

6/10 Okay

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities
The towels are the thinnest.
Stayed 4 nights in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback. We apologize for any inconvenience you experienced with the thin towels. We will take this into consideration as we strive to improve our services. We hope you'll consider staying with us again in the future.

8/10 Good

Calvin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback and for rating us 4 out of 5. We're glad you enjoyed your stay and would love to know how we can make your next stay even better!

8/10 Good

Jamilah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short however, the service received was very good. I particularly like the aesthetics of the rooms and the lobby area. Quite pleasing.
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback! We're delighted to hear that you had a very good experience during your short stay with us. We're glad you liked the aesthetics of our rooms and lobby area. Your satisfaction is our priority, and we hope to welcome you back for a longer stay in the future!

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
Very clean. & near everything!
Stayed 2 nights in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback! We're pleased to hear that you found our hotel very clean and conveniently located near everything. We appreciate your kind words and hope to welcome you back again in the future!

10/10 Excellent

Kristena

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Amenities
Great staff
Stayed 2 nights in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback! We're thrilled to hear that you had a great experience with our staff. Providing excellent service is our priority, and we're glad we could make your stay enjoyable. We look forward to welcoming you back in the future!

10/10 Excellent

Kanod

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. The staff was great. The restaurant had great options.
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback! We're thrilled you enjoyed our property, staff, and restaurant. Your satisfaction is our priority, and we hope to welcome you back again soon!

6/10 Okay

Rikka

Travelled with family
Liked: Cleanliness, staff & service
Flamingo room
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport Team on 9 Apr,2024
Thank you for taking the time to rate your stay with us. We're glad to hear that overall, your experience was satisfactory. If there are any areas where you feel we could improve to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another stay.

4/10 Poor

Bashir

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no parking we had to psrk on the curb around yhe corner the staff told us above arriving thd room was still under construction the ceiling was horrible no tub and the staff would not give us another room
Stayed 2 nights in Mar 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay. We apologize for any confusion regarding the condition of your room. We would like to clarify that the room's design features are intentional and not a result of ongoing construction. We appreciate your understanding and hope you were still able to enjoy your stay with us.

6/10 Okay

Heather

The hotel did not provide towels. I requested them twice and did not receive any. The next morning I was told that the hotel was fully booked and that they ran out.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 8 Apr,2024
We apologize for the inconvenience you experienced during your stay. We understand the frustration this must have caused. We will address this issue with our housekeeping team to ensure it does not happen again in the future. Your feedback is valuable, and we hope to have the opportunity to make it right if you choose to stay with us again.

6/10 Okay

Lynne

Disliked: Property conditions & facilities
Located in a very poor area for someone without a car. No place to walk for a meal and the on site restaurant was limited. The coconut shrimp salad I had was just coleslaw with some coconut shrimp on top. Toilet did not work (would not flush) the whole time I was here - 2 nights with no offer of any kind of compensation. It was unpleasant! Shuttle to cruise port was only available on weekends and my cruise was a weekday so that was a nuisance! Staff was pleasant and the bed was good. The hotel itself is nice and seems clean.
Stayed 2 nights in Mar 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for sharing your detailed feedback with us. We're sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience with the toilet and the limited shuttle service to the cruise port. We appreciate your kind words about our staff and the comfort of the bed. We will address the concerns you raised to improve our services. We hope you'll consider giving us another chance in the future.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is alright, not much around and in construction. Otherwise great for a short stopover prior or after a cruise
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback! We're glad to hear that you found our hotel great for a short stopover before or after a cruise. We understand that our location may not offer many nearby attractions in a walking distance, but we're pleased that you had an overall positive experience. We hope to welcome you back again in the future!

8/10 Good

Enrique, Guatemala

Business traveller
Liked: Cleanliness, staff & service
Modern, different. A small gym area would be great!
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback! We're pleased to inform you that we do have a gym located on the 6th floor for our guests to enjoy. We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Serge

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 8 Apr,2024
Thank you for your 5/5 review! We're thrilled to hear that you had a wonderful stay with us. Your feedback is invaluable, and we look forward to welcoming you back soon!

10/10 Excellent

Tamara, Petion Ville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful minimalist hotel ! I love it and the staff is quick , friendly and efficient . 👌🙏🙌👏👏👏😍😍
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 6 Apr,2024
Thsnk you for your feedback.

4/10 Poor

joy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not enough parking and felt like I was staying in a parking garage with the concrete ceilings
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for sharing your experience with us. We're sorry to hear about the parking issues and your perception of the concrete ceilings. We appreciate your feedback.We hope you'll consider staying with us again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice but needs inprovement on food areas.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for your feedback. We're glad you found our hotel nice. We're always looking for ways to improve. Could you please provide more details about your experience with the food areas? Your feedback helps us make positive changes for our guests' experiences. We hope to welcome you back again soon.

10/10 Excellent

Miguel

Stayed 1 night in Apr 2024

4/10 Poor

Adriana, Knightdale

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is located very close to the airport which is convenient when waiting to take a flight. The facilities look new, with a modern feel and clean. However, due to the poor customer service my family and I received, I would never return nor recommend it to anyone. One of their front desk person, evidently does not like what he does or he is just lazy. Every single time he was on his shift, he placed all the calls on hold without even acknowledging nor allowing me to speak. This happened so many times even before our arrival to the hotel, when we needed guidance about the shuttle, until when we needed assistance with our next door neighbors that were having a loud party. He never allowed me to speak, he automatically said" please hold" and left me waiting. While I was on hold my husband went downstairs to speak to him, and guess what? He was there doing nothing. If the hotel management does not take action this hotel will loose business in no time. I am sure I was not the only customer that went through this!
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport on 12 Apr,2024
Thank you for sharing your feedback with us. We're sorry to hear about your experience with our front desk staff. We strive to provide excellent customer service and will address this issue with our team to ensure it doesn't happen again. We value your feedback and hope you'll consider giving us another chance in the future.

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport on 2 Apr,2024
Thank you for your review! We look forward to seeing you again.