"First of all the suite was clean and the bed was made. When we use the toilet, we notice there was no toilet paper anywhere. Call maids service and they said we’ll be up with the toilet paper. Waited over 20 minutes no one show up. Called back no answer. When finally got some one, I just told them to put it in the room since we arrive late and haven’t had dinner yet. After dinner. Came back to the suite and one roll of toilet paper was hanging on the door handle of the room. When for a shower and after shower, couldn’t find any towel, call maid service again and told them we don’t have any towel in the room. Waited 1/2 an hour and no one showed up. By that time I was pretty dry. I call maid service again. No answer. Try several time more. Still no answer so I try to call the front desk. No asnswer from front desk also. It’s around 9:40 pm and seems like no one is working at this hotel. I keep calling back and forth between maid service and front desk and very frustrated at this point. Finally some one showed up with some towels. Next morning around 7:30 am. The fire alarm went off and had an announcement saying leave the room and go down to the ground floor and do not use elevator. Everyone on our floor proceeded down the stairs and the fire exit at the ground floor was lock shut and cannot open. Then we went back up to 3 floor, we got into the lobby and talk to the desk, they don’t know about the fire alarm and just said go back up, the elevator works. Never come back again"
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