"Great room. Friendly staff
As a VIP Expedia member my room was upgraded at no cost.
Asked for and got an early check in.
The bottle of wine they mentioned would be in the room was not but it was straightened out immediately. The breakfast options the next morning was delicious and filling.
Would recommend highly."
"It was awesome- thanks! Only downside being the late night noise from Times Square but that’s what you sign up for when you want to be at the heart of it all."
"The location of public was fantastic. The hotel was very clean. The hotel offers great services but the way they go about it seems lacking. The luggage storage service is great but the employees seem hassled when you utilize"
"The staff was friendly even though they were extremely busy. The hotel is right across from penn station which made it convenient to take the subway and train station. The only downside I would say is having purchase their breakfast add on. They have a diner onsite and I assume we were getting at least eggs and toast or something similar with the add on. Our voucher included a coffee or juice and a pastry. That’s what they considered to be the continental breakfast and in my opinion was a rip off for the extra money we had to pay for “breakfast “ add on. Besides that the hotel was in prime location and we would stay here again."