Premier Hotel Cabin Middlesex County

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Location and healthy breakfast showcasing local produce. Great staff."

"Overall I enjoyed the beautiful property, my room was gorgeous, and the swim up bar was pretty awesome too. However, the property was huge and some of the main elevators were down during most of my stay. I had to walk to an elevator that was working or take the stairs to the 6th floor. Even if I walked to a working elevator it felt like a half a mile. The amenities say you get a bottle of spirits each day of your stay. When I noticed my spirits was not replenished the next day I called the desk to be told it is a one time deal. Disappointing but the all-inclusive made that better."

"Cardiff was excellent to me. the food was great the customer service was out if this world excellent. No where in Jamaica have i gotten such great customer service. i enjoyed my stay and planning to do it again in december when i visit."

"This wasn’t my first stay at GVH, but it will almost certainly be my last. It was my first time staying solo, and the experience fell well below expectations. To give credit, the grounds appear well maintained since Hurricane Melissa. Unfortunately, that’s where the positives end. For the price I paid for three nights, the WiFi was completely unacceptable. Reliable internet is a basic expectation. I checked with the front desk multiple times and was assured it worked, it didn’t. Only at checkout was I told I’d been given the wrong details the entire time. The response was a casual apology and WiFi details for a “next stay,” which felt insulting. A partial refund would have been far more appropriate. I was also initially placed in a room where the air conditioning didn’t work and had to move. While the new room was close by, this change was not properly updated by the front desk. Therefore, at checkout I was met with looks suggesting I had accessed a room I shouldn’t have. That is not my responsibility. There are no lifts, so I had to call the front desk (using my own phone credit) for help with my luggage. Assistance was given, but it felt like an inconvenience to them. The front desk staff overall were dismissive and unhelpful, making basic interactions frustrating. Breakfast was underwhelming, standard but you could be better. Overall, very disappointing. For the price, I expected much better. Save your money, an Airbnb would likely offer better service and value!!"

"Property was amazing, staff amazing, we had Pops as a driver and he’s highly recommended to request he knows so much about Jamaica and it’s almost like a tour driving to and from the airport Only thing I have is only 1 restraint open for dinner, they could rotate the menus or have more specials, same thing every night Besides the food we will be back for sure, so relaxing and beautiful environment!!!! 5 stars!!"

"Yes. Very clean "

"Pool side is excellent and the breakfast very good has the right amount of everything ,I can recommend this place to anyone who needs some place very quit and peaceful very clean and relaxing it has everything for your comfort,love it "

"I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area. "