Private beach, white sand, beach cabanas, sun-loungers

Reviews of Lujo Hotel Bodrum

5 out of 5
Lujo Hotel Bodrum
Meselik Mah. Çomça Mevkii Sok., No:10, Milas, Mugla

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 118 reviews" "
Rating 8 - Good. 15 out of 118 reviews" "
Rating 6 - Okay. 5 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

gurmeet singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely amazing. The service the people and the food!
Stayed 5 nights in Oct 2023
Response from Lujo Management on 31 Oct,2023
Dear Guest,Thank you for sharing a review of your experience at Lujo Hotel Bodrum. We are glad to see that your stay was absolutely amazing, and that you were delighted with our service, our team, and the food. Your kind words are greatly appreciated, and they serve as a wonderful motivation for us to continue delivering exceptional experiences to our guests. We look forward to having the pleasure of welcoming you back for another outstanding visit in the future.Best regards,Lujo Management

10/10 Excellent

Nishat

Stayed 3 nights in Sep 2023
Response from Lujo Management on 31 Oct,2023
Dear Guest,Thank you for awarding us with a five-star review on Expedia! We are delighted to hear that you had a wonderful experience during your stay at Lujo Hotel Bodrum. Your high praise is greatly appreciated, and it serves as a testament to our commitment to providing exceptional service and creating memorable moments for our guests.We look forward to welcoming you back in the future for another outstanding stay. Best regards,Lujo Management

10/10 Excellent

ARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely will come back again next time I’m in turkey
Stayed 3 nights in Sep 2023
Response from Lujo Management on 27 Sept,2023
Dear Guest,Thank you very much for sharing your wonderful holiday experience with us!We are delighted to hear that your stay with us was nothing short of exceptional, right from the moment you walked through our doors.We cannot wait to welcome you back during one of your future visits to Turkey.Best regards,Lujo Management

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lujo Management on 27 Sept,2023
Dear Guest,Thank you for this excellent rating on Hotels.com. We are thrilled to hear that you had an exceptional experience with us. Our team is committed to providing the best service and ensuring our guests have a memorable stay. We look forward to welcoming you back for another wonderful visit in the future.Best regards,Lujo Management

10/10 Excellent

martin

Stayed 5 nights in Sep 2023
Response from Lujo Management on 20 Sept,2023
Dear Guest,Thank you for taking the time to rate your Lujo experience on Hotels.com.We are glad to see that you had a pleasant experience and that our facilities and services were to your satisfaction.Your recommendation is highly appreciate and we look forward to the pleasure of welcoming you back to Lujo in the hopefully not so distant future.Best regards,Lujo Management

10/10 Excellent

Dzenan

Liked: Cleanliness, staff & service, property conditions & facilities
Wxcellent
Stayed 5 nights in Aug 2023
Response from Lujo Management on 29 Aug,2023
Dear Guest,Thank you for this outstanding rating on Expedia. We are happy to see that our beautiful hotel and facilities could meet your expectations and hope to welcome you back in the not-so-distant future.Best regards,Your Lujo Team

10/10 Excellent

Yaqoub

Stayed 4 nights in Aug 2023
Response from Lujo Management on 11 Sept,2023
Dear Guest,Thank you for your fantastic five-star rating. We are happy that you enjoyed your stay with us.It was a pleasure to host you and we look forward to welcoming you back soon for another wonderful experience.Best regards,Lujo Management

2/10 Terrible

Zsolt

Stayed 2 nights in Aug 2023
Response from Lujo Management on 5 Sept,2023
Dear Guest,Thank you for preferring Lujo Hotel Bodrum for your holidays in Turkey and for sharing your feelings on Hotels.com.We were disappointed to see that we failed to live up to your expectations. Please allow us to underline that the success of your holidays is of the highest importance to us.Please help us understand how we can create a more positive experience for you in the future. We hope to receive your detailed feedback and remain withBest regards,Lujo Management

10/10 Excellent

Hessam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Lujo Management on 23 May,2023
Dear Hessam,Thank you for this exceptional rating on Hotels.com. We are happy to see that you enjoyed your stay at Lujo Hotel Bodrum and highly appreciate your recommendation.Looking forward to welcoming you back at your earliest convenience, we remainWith best regards,Lujo Management

10/10 Excellent

Mehrdad

Stayed 9 nights in Sep 2022
Response from Lujo Management on 16 Sept,2022
Dear Mehrdad,Thank you for sharing this outstanding evaluation on Hotels.com. We are happy to see that our beautiful hotel and facilities could meet your expectations and hope to welcome you back in the not-so-distant future.Best regards,Lujo Management

8/10 Good

Amerjeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and highly recommended. Could have had better vegetarian and vegan options.
Stayed 4 nights in Sep 2022
Response from Lujo Management on 14 Sept,2022
Dear Guest,We were happy to see that your holiday at Lujo Hotel Bodrum was to your satisfaction.Your warm words and recommendation are highly appreciated as is your constructive criticism regarding the offer of vegetarian and vegan food. The latter has been shared with our Food and Beverage Department for review purposes.We thank you once again for being our guest and look forward to your return in the hopefully not-so-distant future.Best regards,Lujo Management

8/10 Good

Ozan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant experience
Stayed 14 nights in Aug 2022
Response from Lujo Management on 9 Sept,2022
Dear Ozan,Thank you for evaluating your stay on Expedia. We are happy to see you had a pleasant experience at our premises and hope to greet you again soon. Best regards,Lujo Management

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved it all
Stayed 4 nights in Aug 2022
Response from Lujo Hotel Bodrum on 1 Sept,2022
Dear Pauline,Thank you for this excellent feedback further to your holidays at Lujo Art & Joy.We couldn’t be happier to see that you had a relaxing and memorable stay and hope to greet you again during one of your future visits to the region.Best regards,Lujo Management

10/10 Excellent

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room - very clean and relaxing Restaurants - good choice and variety Service - exceptional, maybe need some more English speaking waiters Entertainment - good variety, singers were amazing! Gamze in the Koza restaurant was amazing, she met all our needs! Transfer - VIP was amazing bus! Kids Club - Amazing, very interactive and great evening shows!
Stayed 7 nights in Jun 2022
Response from Lujo Management on 26 Jul,2022
Dear Hitesh, At Lujo Hotel Bodrum, we strive to offer our guests an unforgettable stay that is perfect in every aspect. Reading your review full of praise therefore truly fills us with joy. Thank you for your words of praise and also for pointing out the areas where you feel we should improve. Please allow us to express our gratitude, once again, for your visit. We hope to see you again soon. Kind regards, Lujo Management

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2022
Response from Lujo Management on 13 Jul,2022
Dear Guest, Thank you for your review about your recent holidays at Lujo Hotel Bodrum. We were thrilled to see that our colorful concept could live up to your expectations and that your personal journey into Lujo’s world of art & joy was such an amazing experience. Thank you once again for this exceptional feedback. It was our pleasure having you as our guest and we already look forward to your next stay. Kind regards, Lujo Management

10/10 Excellent

Raffi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, will be back
Stayed 5 nights in Jun 2022
Response from Lujo Management on 7 Jul,2022
Dear Guest, Thank you for staying with us during your holidays at the breathtaking Guvercinlik Bay and for spending a few moments of your time to share your evaluation. We were happy to see that Lujo with its colourful concept could offer you the well-deserved relaxing stay you were striving for. We highly value your patronage and hope to have the honour of welcoming you back to another journey into the colourful world of art & joy during one of your future visits to the region. Kind regards, Lujo Management

10/10 Excellent

Jesal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Lujo hotel this year – and it certainly did not disappoint. The concept of all-inclusive with al a carte restaurants is something I loved. The number of restaurants here and variety of cuisines offered is both mind-blowing and vast. Every dish is prepared with care and presented to perfection. My favourites were Shibori (Asian) and Sorriso (italian). The beach is beautiful with huts available with onsite bars. The cocktails were fantastic, and I often asked for some off the menu which the mixologists happily prepared. I am impressed that some imported spirit brands (e.g. Hendricks gin) are included in the package. The room I had was the swim up pool which is well worth it! The room was spacious with a comfortable bed, AC, ceiling fan, walk-in shower and lots of amenitie including BVLGARI shampoos. The water temperatures of the pools were perfect and there’s a good variety of pool sizes. This hotel made my stay extra special with complimentary birthday surprises which I was very grateful for. For me the most outstanding part of this hotel is the service. The staff try their utmost best to ensure all your needs and requirements are met and they do truly go out of their way to ensure you are enjoying every minute of your stay. I have stayed in numerous luxury hotels across the globe but this is my favourite/the best out of all of them. I will be back next summer and cannot wait to return to Lujo!
Stayed 4 nights in Jun 2022
Response from Lujo Management on 14 Jun,2022
Dear Guest, Reading your review full of praise for our facilities and our top-notch service brought us true joy! Thank you for allowing us to host you at our beautiful facilities and thank you so much for this wonderful review, which, we are certain, will be a huge motivation for the team. We are delighted to see that your first stay at Lujo’s colourful world of art & joy was such a successful one and we do hope to have the honor of welcoming you back during one of your future travels to the region. Yours sincerely, Lujo Management

10/10 Excellent

Achraf

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Lujo Management on 13 Jun,2022
Dear Guest, Thank you for taking the time to share your rating about your holidays at Lujo Hotel Bodrum. We are happy that you had a wonderful stay and thank you for your recommendation. Hosting you was a pleasure which we hope to be able to repeat in the near future. Kind regards, Lujo Management

10/10 Excellent

Milica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than what we expected, great find! this place is beautiful and very well managed, service is excellent, restaurants are great, we will definitely recommend to our friends, can’t wait to come back.
Stayed 3 nights in May 2022
Response from Lujo Management on 11 Jun,2022
Dear Albert, Thank you for sharing your feedback with us after your recent visit to Lujo Hotel Bodrum. We couldn’t be happier to see that we could offer you a relaxing and memorable stay. Your words of praise are highly appreciated. Looking forward to welcoming you back during one of your future visits to the region we remain Yours sincerely, Lujo Management

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

6/10 Okay

Brett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Let me start off on the positive notes. This is an architecturally amazing resort with lots of fantastic restaurants, bars and pools. The food is unbelievably superb with plenty of restaurants to choose from. A big shout out to our lovely Joy advisors Lola and Rahman who helped us via a WhatsApp group for all our needs. Other amazing staff, Ahmet from Secret and Tufan from Sorisso were so lovely and amazing! They spoke English and were very helpful throughout our stay. Unfortunately, other staff we encountered at Lujo struggled to understand English and so made it difficult from time to time. My partner and I booked the all inclusive package which I think is the standard for this place. However, beware! not all is inclusive and it’s not made clear upon arrival what is and isn’t. Some staff will connive you into buying drinks/other things that aren’t on the package list. Language barrier is a huge big problem at this resort, although the staff are lovely their English is very limited so a lot gets lost in translation. From arrival we as guests had felt lost with everything. One horrible incident that left us uneasy throughout our trip was a night at Shibori restaurant where a man with a moustache offered a wine that would go nice with the meal but we were never informed that it’s off the package. After 1.5 bottles we were presented with a bill of €400!! With service charge. We were shocked and confused why we were forced to sign this!
Stayed 5 nights in May 2022
Response from Lujo Management on 12 May,2022
Dear Guest, Thank you for sharing your observations and insights about your recent journey to Lujo Hotel Bodrum. We are delighted to see that our beautiful setting directly at the Guvercinlik Bay, our gourmet dining options, and the warm attention of your personal Joy Advisors Lola and Rahman could live up to your expectations. Upon arrival at Lujo, all our guests are assigned their personal Joy Advisors who assist with every question and request to ensure that each holiday becomes a true success. All our Joy Advisors are fluent in English, which is our main language at Lujo. We deeply regret that you nonetheless felt a lack of assistance and will of course look into this without delay. Lujo Hotel Bodrum is a luxury a la carte all-inclusive hotel offering a vast selection of premium beverages and liquors as part of the all-inclusive concept. Guests, who wish to order items that are not included can choose from a menu, where the prices of each item are clearly stated. Having consulted our Food and Beverage Department on the described matter, we see that the bottles of wine were ordered from the menu, prices seen and the receipt was signed with a discount as a courtesy from our house. Please allow us to underline that ordering items that are not included is entirely optional. Thus, Shishas are exclusively used for one guest and destroyed after use for sanity reasons. Shisha is an optional service that may or may not be preferred by a guest. The private cabanas at some of our beach areas and the Lotus Pier include private services and are thus equally optional to book. We regret that your stay was overshadowed by your order but hope to welcome you back to our beautiful world of art & joy during one of your future visits to the region. Kind regards, Lujo Management

10/10 Excellent

Mark, wooburn green

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent kids club facilities and food was amazing!
Stayed 7 nights in Oct 2021
Response from Lujo Management on 4 Nov,2021
Dear Mark, Thank you for taking the time to review your recent stay at Lujo Hotel Bodrum’s colourful world full of art & joy. We are delighted that our beautiful kids club lived up to your expectations and that you enjoyed our dining options so much. We value your recommendation and already look forward to your next visit. Kind regards, Lujo Management

10/10 Excellent

Taiba

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Lujo Management on 2 Nov,2021
Dear Guest, Thank you for choosing Lujo Hotel Bodrum for your stay at the breathtaking Guvercinlik Bay and for your review. We are happy to know that you had a great experience with us and that every member of our team accommodated you so well. We highly appreciate your feedback and look forward to seeing you again soon. Kind regards, Lujo Management

10/10 Excellent

Abdallah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Lujo Management on 2 Nov,2021
Dear Abdallah, Thank you for this fantastic feedback. We are happy that you had a fabulous stay and that you enjoyed Lujo’s colourful world so much. Please allow us to thank you once again for staying with us. We are already very much looking forward to your next visit. Kind regards, Lujo Management

10/10 Excellent

Samih

Travelled with partner
Liked: Staff & service
Overall everything was nice
Stayed 6 nights in Aug 2021
Response from Lujo Management on 7 Sept,2021
Dear Samih, Thank you for this lovely review further to your holidays at Lujo Hotel Bodrum. We were honoured to read your words of praise and are happy to see that our beautiful facilities and our services lived up to your expectations. We highly value your patronage and are already looking forward to your next visit! Kind regards, Lujo Management

2/10 Terrible

Ahood

Stayed 10 nights in Jul 2021

10/10 Excellent

Siyar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
One of the best resorts I have ever been. Everything was excellent and the service was impeccable. I usually dont like going to the same place but I will visit this hotel again.
Stayed 11 nights in Jun 2021
Response from Lujo Management on 14 Jun,2021
Dear Guest, Thank you for choosing to stay with us and for taking the time to post a review on Hotels.com Our excellent service, fantastic cuisine, and excellent accommodation options provide our guests a unique experience from beginning to end. We couldn’t be happier to see that we have exceeded your expectations and that your experience inspired you to consider booking Lujo again. It was a true pleasure hosting you, and we look forward to welcoming you back in the near future. Kind regards, Lujo Management

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Rooms had piles of ants every single day (photos available on social media) 2) Air Conditioning is broken 3) Cockroaches in the room (video posted on social media) 4) Offering to change rooms to a worse location 5) Asmaa dining experience was a disappointment for a representation of a Turkish cosines. 6) The in room dining service always took over an hour for simple requests. In room dining staff do not speak or understand food order requests in English. 7) The laundry service delivered non ironed clothes 8) Forcing fees for visitors coming from out of the hotel to spend one or two hours for a drink or delivery The list goes on. The hotel staff consist of untrained hospitality students with little English communication skills.
Stayed 4 nights in Jun 2021
Response from Lujo Management on 7 Jun,2021
Dear Guest, Thank you for staying with us during your holidays in Turkey and for taking a few moments of your time to share your feedback with us on Expedia. Our most important goal at Lujo Hotel Bodrum is to provide each and every one of our highly valued guests with an exceptional experience full of art & joy and we were disappointed to see that your visit fell short of expectations. Please allow us to respond to your suggestions for improvement in the same order. Lujo Hotel Bodrum is situated immid a natural forest and harmless tiny inhabitants of this forest might occasionally lose their ways to end up in the shade of buildings. With greatest regret we saw that some ants found their way into one of your rooms at ground level. Our Housekeeping team offered to immediately address this situation which you unfortunately seem to have declined. In light of the presence of the above-mentioned ants, a free room-upgrade was offered with four different choices, one of which was preferred by your side. All technical equipment in our luxurious guest rooms are subject to permanent controls. Nonetheless, of course, a maintenance team checked your air conditioning, which worked immaculately. We were not able to confirm your statement to have found cockroaches on our well-tended premises where we aim for perfection down to the smallest detail. Our Asma A la Carte restaurant mainly offers Turkish traditional delicacies with a modern approach. We regret that you did not like the Turkish cuisine but would like to remind that countless a la carte restaurants are at the service of our guests with different themes to choose from. Lujo Hotel Bodrum is a luxury a la carte hotel offering only the freshest of food and dining options. Thus, food is not prepared in advance but cooked as soon as our guests express their dining wishes. Our in-room dining staff, who, as all personnel with guest contact are in full knowledge of the English language, were happy to take your order which was then prepared by our master chefs. Delivery to your room was then effected within a sensible time frame. Having carefully checked our laundry records we can assure you that there was no case of any unironed clothes delivered to any of our guest rooms. However, our staff was happy to iron your clothes once again without any extra charges. Given the nature of our services and the extraordinary high standard provided to our guests, daily visits from non guests are subject to a daily-use fee. This is a common practice in all hotels around the globe and was explained to you in the friendliest manner by our team members. We assure you that our staff is fully trained and has the one goal to create happy memories that will last a lifetime. Please allow us to thank you once again for your feedback and wish you pleasant days full of art & joy. Lujo Management

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The whole experience of the resort and the location was exceptional and beautiful
Stayed 3 nights in May 2021
Response from Lujo Management on 3 Jun,2021
Dear Guest, Thank you for staying with us at the Lujo Hotel Bodrum and for sharing your review with us and the Expedia community. We are happy to know you had an exceptional and beautiful holiday with us and enjoyed our extraordinary concept. We highly appreciate your patronage and hope to welcome you back very soon. Kind regards, Lujo Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful Resort , beautiful big room, amazing views, outstanding services, wide variety of Gourmet restaurants, it’s truly a 6 Star property must visit at least one. You get a lot for your money in luxury accommodation
Stayed 5 nights in May 2021
Response from Lujo Management on 2 Jun,2021
Dear Guest, Thank you for preferring Lujo for your journey into the colourful world of art & joy and for providing a feedback about your stay on Expedia. We are very glad that we succeeded in creating a memorable holiday experience. Hoping to welcome you back very soon we remain with Kind regards, Lujo Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has exceeded our expectations it should be rated 6 stars. Beautiful rooms, amazing views and location, gourmet restaurants....professional staff all around. It is worth every single penny
Stayed 3 nights in May 2021
Response from Lujo Management on 29 May,2021
Dear Guest, Thank you for sharing your wonderful comments about your experience at the Lujo Hotel Bodrum. We are delighted to have met your expectations with our exceptional service and beautiful facilities. We highly appreciate your kind recommendation and hope to have the pleasure of welcoming you back soon. Kind regards, Lujo Management

10/10 Excellent

Ehab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice luxurious clean relaxing hotel
Stayed 3 nights in Oct 2020
Response from Lujo Management on 12 Oct,2020
Dear Ehab, Thank you for staying with us at the colourful world of Lujo Hotel Bodrum and for sharing this excellent review on Hotels.com. We were delighted to see that you had a fabulous holiday experience and hope to welcome you back during one of your next visits to Turkey. Kind regards, Lujo Management

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2020
Response from Lujo Management on 5 Oct,2020
Dear Sergei, Thank you for taking the time to post a review about your recent stay at Lujo. We are so pleased to hear that you had a wonderful time at our premises and appreciate our commitment to warm service. We value your patronage and hope to welcome you back again soon. Kind regards, Lujo Management

10/10 Excellent

Dara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020
Response from Lujo Management on 4 Sept,2020
Dear Dara, It’s wonderful you had such an exceptional stay from beginnig to end. Thank you so much for being our guest and for sharing this wonderful feedback. Hoping to welcome you back soon we remain With kind regards, Lujo Management

8/10 Good

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2020
Response from Lujo Management on 24 Aug,2020
Уважаемая Екатерина, Спасибо, что потратили драгоценные моменты своего времени, чтобы поделиться оценкой своего недавнего пребывания в отеле Lujo Hotel Bodrum. Мы рады, что вы в целом хорошо провели время в нашем красивом отеле. Мы хотели бы знать, где, по вашему мнению, мы можем добиться большего, чтобы сделать ваш отпуск еще более приятным во время одного из ваших следующих путешествий в наш мир искусства и радости. Будем очень признательны за ваши подробные комментарии на один из наших адресов электронной почты. С уважением, Lujo Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Lujo Management on 20 Feb,2020
Dear Guest, Thank you for preferring Lujo for your journey into the colourful world of art & joy and for taking time to share a feedback about your stay on Expedia. We are glad that you enjoyed your Lujo experience and hope to have the honour of welcoming you back very soon. Yours sincerely, Lujo Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all inclusive resort. Lots of different restaurants to try. Service was a bit hit and miss. Particularly bad service in the koza restaurant
Stayed 5 nights in Oct 2019
Response from Lujo Management on 8 Jan,2020
Dear Guest, Thank you for preferring Lujo Hotel Bodrum for your journey into the colourful world of art & joy. While we are glad that our premises lived up to your expectations, it saddened us deeply that you were not satisfied with the service at our Koza restaurant. Please be assured that extensive training has taken place throughout the winter season and we hope to have the pleasure of welcoming you back to offer you an enhanced dining experience at Koza and another splendid holiday experience at Lujo. Kind regards, Lujo Management

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful hotel and really good quality food served . Will definitely go again ! Kids club is huge my kids love it and its open till 2 am !
Stayed 4 nights in Oct 2019
Response from Lujo Management on 21 Nov,2019
Dear Yana, Thank you for sharing your kind words and wonderful review on your recent Lujo experience. Our team is certainly pleased with your encouraging comments and we are equally delighted that your recent stay brought you and your kids so much joy. We would be glad to welcome you back to another memorable experience soon. Kind regards, Lujo Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019
Response from Lujo Management on 21 Nov,2019
Dear Guest, Thank you for choosing Lujo for your journey into the lush and wonderful world of art & joy. We are delighted to see that you had a fantastic stay that lived up to your expectations. Hosting you is a great honour which we hope to be able to repeat in the very near future. Yours sincerely, Lujo Management

10/10 Excellent

Eimear

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Fantastic!! Would recommend! The website doesn’t even do it justice., couldn’t fault it! Was very quiet the time of year we went (end of October) as it was coming to the end of the season but found the majority of staff extremely polite food was good - (very good in the Mexican, Asian and seafood restaurants). Amenities were fab- top of the range everything. Would return to this hotel in a heart beat
Stayed 4 nights in Oct 2019
Response from Lujo Management on 4 Nov,2019
Dear Eimear, It was a pleasure to read your fabulous review about your stay at Lujo Hotel Bodrum. We are delighted that our beautiful hotel could charm you with its outstanding location, polite and helpful staff and excellent dining options. It’s wonderful that you are already considering to revisit! Please let us know, if there is anything we can do for you meanwhile. Kind regards, Lujo Management

10/10 Excellent

Jad, Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Paradise! Can’t wait to come back,,, the best place I’ve ever been. Great service and facilities
Stayed 3 nights in Oct 2019
Response from Lujo Management on 28 Oct,2019
Dear Jad, It’s fantastic to see that Lujo made you feel like you’re in paradise! We are very thankful for your very nice comment and your recommending us and would love to welcome you back any time soon. Kind regards, Lujo Management

10/10 Excellent

Peter

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Oct 2019
Response from Lujo Management on 24 Oct,2019
Dear Guest, Thank you for spending precious moments of your time to share your feelings with us. We are delighted to see that you had a holiday full of art & joy. Your recommendation on Expedia is highly appreciated and we hope to have the pleasure of welcoming you back soon. Yours sincerely, Lujo Management

4/10 Poor

Claire

Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscape with lush surroundings. Great attentive staff, great food and beverage service and top notch ammenities. Lovely experience and highly recommended!
Stayed 6 nights in Oct 2019
Response from Lujo Management on 15 Oct,2019
Dear Guest, Thank you for preferring Lujo for your journey into the world of art & joy and for sharing your feedback on Expedia. We are happy that you had a memorable vacation and that you found our staff to be friendly and attentive and our food and beverage service was up to your expectations. We would love to have you back any time soon and remain Sincerely yours, Lujo Management

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort is well designed and easy on the eyes. But the service is poor especially around meal times. Long waits (2 hours or 3 courses) cold food. Missed orders or food that just does not arrive.
Stayed 10 nights in Sep 2019
Response from Lujo Management on 15 Oct,2019
Dear Guest, Thank you for taking a few moments of your time to share your impressions about your personal Lujo experience on Expedia. While we are glad that our breathtaking facilities could charm you, we were disappointed to see that our service seems not to have met your expectations. Please be assured that our Food & Beverage team has been made aware of your comments. This being said, we would like to point out that Lujo Hotel Bodrum offers nine different a la carte restaurants. We would be glad if you might help us understand to which of these nine differently themed restaurants your comments refer. Looking forward to hearing from you, we remain with best regards, Lujo Management

8/10 Good

Can

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Lujo Management on 3 Oct,2019
Dear Can, Thank you for sharing a feedback after your recent journey into our world of art & joy. While we are happy that you overall had a pleasant stay, we would love to hear where you feel we could have done better. Looking forward to hearing from you we remain Yours sincerely, Lujo Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lost in the forest
I visited lujo august 2018 when is first opened everything was perfect.. However I came back this year July 2019 and was very disappointed.. i booked 2 forest rooms.. in the picture it showed a jacuzzi and swing .. in real each room has only one of those and the swing is a normal floor swing.. one room had a technical issue nothing worked including ac .. after a long hassle I decided to change the room and asked for a compensation with Mr Esmer (manager) we agreed that the difference between the forest room and the downgraded room i took would be refunded.. within a maximum of 2 weeks.. i waited 2 months and still didn't receive any kind of payment, as promised. Im very disappointed, and as i was checking out and explaining the situation to reception another family over heard my situation and told me they are having the same issue..im still waiting for the refund. A 5 star hotel should have a 5 star customer service. I dont think the forest rooms are ready yet,, and Mr. Jafaar (head of lujo edition) doesnt know how to communicate with customers.
Stayed 5 nights in Jul 2019
Response from Lujo Management on 23 Nov,2019
Dear Guest, Thank you for sharing your comments with us further to your encounter with our world of Art & Joy. We were sad to see that your holiday did not entirely live up to your expectations and would like to remind you kindly that upon your arrival, our Front Office team was happy to offer you one of our new beautiful Forest Rooms, whereas you preferred a different room category during your stay. Your opinion is very important to us and our team has tried to contact you several times since your stay, however, unfortunately, without success. Please feel free to contact us upon your earliest convenience. We would be happy to welcome you back to another Lujo experience any time in the not so distant future. Kind regards, Lujo Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing holiday the hotel was fantastic along with an amazing team, food quailty and the range of food was top notch, different food every day at one of the many restaurants available, the sport bar showed every sport program you want, spa area was great although hidden away. Pablo Escobar was a great place to have a drink along with watching the evenings show. Couldn't of wanted for a better holiday hotel.
Stayed 5 nights in Sep 2019
Response from Lujo Management on 2 Oct,2019
Dear Guest, It was such a pleasure to read your fabulous review after your stay at Lujo’s world of art & joy. We are delighted that you found the range of dining options to be delicious and that you enjoyed your spa experience at Sensum Spa & Fit. The Pablo Esco Bar indeed benefits from a wonderful view – we’re glad you liked it. Thanks again for being our guest, we cannot wait to welcome you back soon. Kind regards, Lujo Management