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Quest Hotel Tagaytay

Photo gallery for Quest Hotel Tagaytay

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, desk, rollaway beds, free WiFi

Overview of Quest Hotel Tagaytay

VIP Access

Quest Hotel Tagaytay

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Fora Rotunda Tagaytay, Emilio Aguinaldo, Hi-way, Silang Crossing East, Tagaytay, Cavite, 4120

Explore the area

  • Popular LocationOlivarez College Tagaytay7 min walk
  • Popular LocationAyala Malls Serin7 min walk
  • Popular LocationPink Sisters18 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)105 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Tagaytay

Quest Hotel Tagaytay is located in Silang Junction North, a neighbourhood in Tagaytay with good shopping. Ayala Malls Serin and Summit Ridge Promenade are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Picnic Grove and Taal Volcano. Don't miss out on a visit to Sky Ranch.

What's nearby

  • Olivarez College Tagaytay - 7 min walk
  • Ayala Malls Serin - 7 min walk
  • Our Lady Of Lourdes Parish - 10 min walk
  • Pink Sisters - 18 min walk
  • Summit Ridge Promenade - 4 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 105 min drive

About this property

Quest Hotel Tagaytay

3-star Tagaytay hotel in Silang Junction North, near Ayala Malls Serin
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Quest Hotel Tagaytay offers 164 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with premium cable channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. This Tagaytay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over
Guests are required to download the staysafe.ph app to their smartphones prior to check-in.
Per property policy, all guests must present a valid ID with proof of age at check-in. Guests under 18 years old and over 65 years old will be required to provide documentation of a complete health declaration (PCR screening for COVID-19, issued within 72 hours before arrival) during check-in.

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Quest Tagaytay
Quest Hotel Tagaytay Hotel
Quest Hotel Tagaytay Tagaytay
Quest Hotel Tagaytay Hotel Tagaytay

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 35 out of 64 reviews
5 - Excellent 55%
Rating 4 - Good. 19 out of 64 reviews
4 - Good 30%
Rating 3 - Okay. 4 out of 64 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 64 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 64 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay in tagaytay
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I commend all the staff of the hotel as they are always ready, deligently & willing to assist my senior citizen mother during the stay at motherโ€™s day celebration. It is my 1st time staying at the hotel and everyone seems happy to serve and doing their job. Happy & content customer
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Well they are expecting this review by now. - This was paid via expedia. Upon check out, they asked for more money than what we paid via expedia. We were told that they made a mistake in their pricing and would want us to pay an extra money aside from what we paid via expedia. Our response? Not our problem!! - Breakfast is garbage. Poorly served and limited. - Pool has very limited access. We were told itโ€™s due for maintenance. No discount at all after all that. - Front desk are incompetent. - They didnโ€™t provide us the room that we originally booked. 2 queens. We ended up getting some old single bed. How sad? - Limited towels. They cannot accomodate providing more. What kind of hotel does that? - Instead of compensating us for all their trouble, they asked for more money. Again, how sadโ€ฆ I donโ€™t recommend this hotel at all. Go somewhere else.
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but clean
Stayed 1 night in Mar 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The New year's Buffet was terrible, nothing special about the foods. Foods are cold and not tasty. What they advertise on the Buffet menu was not followed. Some staff are rude and arrogant.
Stayed 4 nights in Dec 2021

2/5 Poor

Travelled with family
Disliked: Staff & service
Not so pleasant experience
We were initially assigned a room that has a small blood stain but we upgraded so we had to vacate the first room anyway. Prior the booking we were sent an upgrade offer through email by Quest which we availed because the price was reasonable. On the actual day itself, I didnt notice that we were charged double the amount of what was on the upgrade confirmation and when I sent them an email to complain about it, I never heard anything back from them anymore. Anyway the place was very basic and there are far more better options in the area. Most of the front desk personnel seemed to be new and lacked of training as well.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the staff are courteous, the internet has strong connection, they have hot water for the shower, fast response for our request of flat iron. And the security is 24/7. One of the best hotels we have stayed in tagaytay.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY PLEASANT STAY
Booked the Junior Suite but got an offer to upgrade to One Bedroom Suite, great because we brought our daughter along. Very nice, clean hotel. Not lake view, but the view from our window was still good. Near so many restos and stores, walking distance to Fora Mall, as it is directly beside. It was quite cold but pleasant, overall a very enjoyable stay!
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021