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Reviews of Fairbridge Inn & Suites, Miles City

2 out of 5
Fairbridge Inn & Suites, Miles City
3111 Steel St, Miles City, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness
Comfortable room wit and friendly staff
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Check in attendant was extremely helpful and pleasant.
Stayed 1 night in May 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Arle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy 2 night stay. No issues
Stayed 2 nights in May 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Arle

Travelled with family
Liked: Amenities
Ok
Stayed 1 night in May 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

BECKY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Lynsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice! my daughter is autistic and has a service dog and i wasnt charged for her companion, usually we have a pet fee at other hotels no matter what that was awesome! Clean rooms and breakfast was good! Only downside was the pool was out of service but otherwise we would stay again!
Stayed 1 night in May 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!!
Stayed 1 night in May 2024
Response from management on 5 May,2024
Thank you! Safe travels!

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before, though it had been many years. It's just a nice quiet place to stay with a good continental breakfast and very courteous help
Stayed 1 night in May 2024
Response from management on 5 May,2024
Thank you for taking the time to leave a review. We hope to see you again.

10/10 Excellent

Lucy, Missoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so clean, and nice. Towels were big and fluffy, a fridge, microwave and a good breakfast. The room had a great comfortable recliner, which I used happily after a long day of driving. I would go there again. The receptionist recommended a local restaurant just a short distance, which was great, too.
Stayed 1 night in May 2024
Response from management on 5 May,2024
Thank you so much, for the review! Safe travels, and we hope to see you again!

8/10 Good

Wendell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great breakfast
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff person working in the morning was crabby and rude.
Stayed 1 night in Apr 2024
Response from management on 5 May,2024
We are sorry for the experience you had with our staff. We will look into it! Thank you for the feedback.

8/10 Good

Jeffre S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, quiet and got a bed that you could actually get some rest in. Coffee maker didn’t work and not enough coffee in the room, but ran down to the lobby and got coffee. Problem solved.
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to interstate & restaurants. Coffee maker didn’t work properly in room. Breakfast was great.
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room with good water pressure. It's quiet, safe neighborhood, easy parking. Convenient to shopping and fast foods/restaurant. Good hot breakfast with scramble eggs, bacon, sausage, oatmeal, biscuits and gravy. Cold cereal, bagels, cinnamon rolls, fresh fruits. Coffee, milk, juice and hot cocoa. Friendly staffs. No elevator though but the stairs is wide. Will stay again if we come to Miles City.
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at an affordable price. Repeat visitor and would stay there again.
Stayed 2 nights in Feb 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

6/10 Okay

Ron

I would find a different place to stay.
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We do appreciate that! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable lodging, reasonably priced with a great breakfast.
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accomodations. Breakfast is satisfying as well.
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review! We are pleased to hear you enjoyed your stay!!! Safe travels friend.

10/10 Excellent

Catherine

Travelled with family
Liked: Property conditions & facilities
Facilities, cleanliness, breakfast. Did not like one unfriendly staff person at main desk on April 15 in the morning.
Stayed 1 night in Apr 2024
Response from management on 20 Apr,2024
Thank you for taking the time to write a review. We apologize for the experience with the front desk that morning, but we are glad you were overall pleased.

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service
Receptionist told us good place to eat. Very friendly
Stayed 1 night in Apr 2024
Response from management on 20 Apr,2024
Thank you for the review!

10/10 Excellent

Kari

Stayed 1 night in Apr 2024
Response from management on 20 Apr,2024
Thank you so much for taking the time to leave a review! Safe travels.

8/10 Good

Joel

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from management on 20 Apr,2024
Thank you for the review!

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from management on 20 Apr,2024
Hope to see you again sometime! thank you for the review!

10/10 Excellent

Laura, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is super comfortable and the staff is very nice.
Stayed 2 nights in Apr 2024
Response from management on 20 Apr,2024
Thanks for taking the time to leave a review! Safe travels!

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was all good
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for staying with us and also for leaving a review! Have a good day.

10/10 Excellent

Dino, Clearfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your time and for leaving us a review. Have a good day!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Run down.
Stayed 1 night in Mar 2024
Response from management on 30 Mar,2024
thank you for the review!

10/10 Excellent

Maryann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient place to stay!
Stayed 1 night in Mar 2024
Response from management on 30 Mar,2024
Thank you for your review

8/10 Good

Linda

Breakfast was not very good
Stayed 1 night in Mar 2024
Response from management on 30 Mar,2024
We are sorry to hear your breakfast experience was not excellent. Thank you for your review

10/10 Excellent

Jolene

Stayed 1 night in Mar 2024
Response from management on 20 Apr,2024
Thank you so much for your review! Safe travels

6/10 Okay

Joseph, Glen Ellyn

Stayed 1 night in Mar 2024
Response from management on 30 Mar,2024
Thanks for your review.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Mar 2024
Response from management on 30 Mar,2024
Thank you so much for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, actually a mini-suite. Everything is in excellent shape. This is an incredible value. One quibble: the artwork in the room isn’t to my taste.
Stayed 1 night in Mar 2024
Response from Management on 5 Apr,2024
Thank you so much for the glowing review!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for the review!

10/10 Excellent

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. Check-in was smooth, room met our needs, breakfast offered many choices. We would stay there again. The only thing we would do different is ask not to stay at the end of the building closest to the interstate. It wasn't as quiet as we would have liked.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for staying with us. Also thank you for taking the time to leave us a review. We do hope to see you again on your next adventure. Safe travels!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated and comfy. Lots of amenities and breakfast was great!! Friendly front desk staff. I would definitely stay here again!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review. We hope you have a good day and look forward to seeing you again. Safe travels!

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A “hot” breakfast. This is not included in many “breakfast included” hotels anymore. Just off I-94 so easy to find.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review!

10/10 Excellent

Cheryl, Red Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia, and at time of check in, the desk clerk changed up our room assignment due to a special request that I asked for. We were very appreciative!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for the review. We are pleased we were able to accommodate you. Have a good day!

8/10 Good

Erica

Travelled with partner
Liked: Staff & service, amenities
Staff was very friendly and breakdast was good. Room was clean but pretty outdated so it felt kind of dirty and smelled like it used to be a smoking room. Bed was comfortable.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review. We will work on addressing this issue. We hope you have a great day and safe travels

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. It’s easy and convenient.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 19 May,2024
Thank you for your review. We appreciate that! We hope you made it to your next destination safely and choose us on your next trip to Miles City. Glad you enjoyed your stay and have a good day!

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most comfortable king size bed. Soft towels for after your shower. Wonderful hot breakfast; eggs, sausage, French toast, bacon, hash browns, biscuits and gravy. Not to mention the toast cinnamon bun sect. Well worth our stop.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review. Also thank you for giving our breakfast a try. We hope to see you on your next trip this way. Safe travels!

8/10 Good

RAMON

Stayed 6 nights in Feb 2024
Response from management on 30 Mar,2024
Thank you for your review.

10/10 Excellent

Melissa, Ontonagon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, provides a good breakfast and the staff is pleasant. The fitness room is minimal if that is important to you.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review. We have been trying to update and bring more variety to our fitness room lately. We hope you have a great day.

10/10 Excellent

Nicole

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was comfortable and quiet
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review. We hope you have a good day.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels I have stayed at with the staff being super friendly and a good hot breakfast!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on 6 Apr,2024
Thank you for your review. We are glad you had a good stay!