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Overall the room was clean but the furniture was stained and the bathtub and sink were chipped. The staff was not friendly. One night we were looking for bottled water and the vending machines were out, and the staff was not accommodating. They locked the refrigerator in the breakfast room.
Front desk clerk was clearly confused, he checked me into an occupied room!!! I opened the door with my key card and there was a man on the bed! AWKWARD! Got that straightened out...now the two rooms I reserved are no longer together! Pool was closed and contrary to pictures and Web site...only an outdoor pool. Very disappointed.
Beds are hard as a brick so uncomfortable staff look at you all crazy like you don’t belong there just a crazy experience never again too expensive to be called sleep inn
Dale
Stayed 4 nights in Feb 2024
8/10 Good
Krystina
12 Feb,2024
Liked: Cleanliness, staff & service
Good location, close to everything. Rooms were clean. There was noise one night it sounded like somebody was hammering on the door next to us but I called the front desk and it stopped so we were taken care of and able to rest!
Krystina
Stayed 2 nights in Feb 2024
8/10 Good
Verified traveller
5 Feb,2024
Liked: Cleanliness, staff & service, room comfort
The hotel is in a nice area. They are remodeling the hotel which has a very strong paint odor when walking in the room. Which gave me a headache. Overall a very nice hotel and great service.
Nice hotel. Conveniently located with good access to the Interstate. Room was large and comfortable. The choice at the breakfast bar was limited. There was not a person that was dedicated to the breakfast bar. Consequently it was out of most foods, like eggs, sausages. The biscuits were hard. Otherwise the staples like cereal and waffle machine were available.
Room smelled terribly, said non-smoking but it had definitely been smoked in. Door safety latch was missing 2 bolts and the other was loose. Did not feel safe staying here, not worth the cost paid.
Everything room wise was nice. Internet was poor. Breakfast buffet was appreciated and the bed linens were comfy. Was a nice place to lay our heads after a long road trip.
Cathy
Stayed 1 night in Sep 2023
6/10 Okay
Verified traveller
24 Sept,2023
Liked: Property conditions & facilities
Spend extra and stay in Wetumpka or Montgomery
Spend your money any place but here. The staff are unfriendly, the breakfast was undesirable, and the rooms smell. The first room we were assigned was terrible, so we were moved. The second room was bearable but still had a smell. Both rooms appeared to have been sprayed with something to mask it, which made it even worse.