"We were disappointed with Sandy Bliss. We booked a Superior Double with a King bed and Sea Views - our room was an obstructed/partial sea view, but mostly street view with significant street noise. (photo). The hotel is set behind another building, so few rooms will have unobstructed views as advertised.
I requested to move to a sea view room but was told this was the room I booked, despite the clear discrepancy between listing and reality. They eventually offered a room with a better sea view – still not like the photos – AND required an additional $100 USD for the “upgrade”. Our booking was already double the cost of other sea view options, so we declined; they chose to leave it vacant as opposed to making it right.
The first night, the shower drain was completely clogged causing water to flow onto the bathroom floor. We had to wait for a technician to clear it before I could shower, causing us to miss our sunset dinner reservations. The flooding and repair left the bathroom a mess. When we returned that evening, the bathroom was filled with ants, which made the situation even more unpleasant.
The following morning, we told the front desk about the situation and asked that the room be cleaned and sprayed for ants immediately. We returned at 3pm to find the room still unclean.
Pros: This hotel is located walking distance to Coconut Tree Hill, Parrot Rock. This hotel would be fine as a budget-friendly stay but definitely falls short of what I would expect for the price.
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