Hotels in Mitte Cultural District

"NO A/C Dirty rooms broken sinks no hot water nightmare hotel "

"First of all we asked for a room on 1st floor upon arrival because my husband has verdrigo and they gave us a suite. We didnt need a suite so we had to pay an extra $40. We get our room and shower curtain was down and rod was broken. They put the curtain on rod but the curtain would slide making it difficult when we showered. They said they would come and fix it but they didnt so I had to call them the next day. The beds were super hard and we woke up with back pain. When my husband asked to speak to someone on Friday evening because our room was not cleaned the young girl at the front desk stated the room was cleaned only on request. We were never told that on the booking site or when we checked in. My husband asked this young girl questions but she had no answers to our questions and stated that the person to help him would return on Monday. There was no conditioner in the shower. When we asked for towels, they were not like the towels in the room, they were very faded and blue and ragged. They lookwd like they had cleaned with them. Waiting until Monday would not be of help if we were leaving Saturday. We will return to Fairfield Inn where the rooms ate clean, the towels are soft, the shower curtain is working and for a cheaper price. "

"I did not use... "

"The location is good. I stayed there 4 days and housekeeping did not show up once. When I checked in, both sheets and one towel had red makeup. I had to request toiletries to be replaced but towels and sheets were not changed. I get housekeeping isn't done as often as before but at least do it after the 3rd day of stay."

"Clean rooms, great breakfast, convenient location! The suite was large with two entrances to the RR, which made it convenient for privacy."

"Nothing "

"The hotel is a bit outdated you can definitely tell. I stayed for 3 nights, and overall it wasn’t my best experience. The pillows were extremely soft and would completely deflate, which made it hard to sleep. I’m not sure if it was the bed or the pillows, but I didn’t get much rest. You can also hear noise from neighboring rooms pretty clearly. The bathroom lighting could be improved, and there was a noticeable chlorine smell when showering. I’m also used to hotels including breakfast, so that was on me for not checking ahead of time. I’ve stayed at many hotels in Brownsville when I visit home, and this one is definitely not my favorite. Parking might get full I would make sure I came back by 7 pm not sure if I can park next door and risking vehicle getting towed. Otherwise plenty options to eat "

"Paid for 2 rooms with kitchenettes because I was on vacation with 5 kids & didn’t want to eat out the entire time. 1 of the rooms the fridge didn’t work & the stoves didn’t get hot enough to cook. They also had a trash room by one of my rooms & it smelt so bad & carpet was dirty by it. There was a few roaches as well. Staff has good customer service "

"Even tho staff was nice. I rate this a 1 star. I disliked my stay, couldn’t wait till the night was over to leave. I had asked for a non smoking room and it smell like smoke as soon as I walked into room. Bedsheets were dirty. Seemed like someone was in that room before we arrived. Did not enjoy my stay at all! "