Mont Serein Hotels from S$104

"Words can't describe! From the amazing Michelin star style food -the service to the pool... Iv stayed at resorts $800 + a night and have not received the type of care that this hotel gave us. Thanks for the amazing time. It was unforgettable. "

"This hotel is a perfect combination of luxury and comfort. Designed to convey rustic charm it actually provides high end amenities all round. We got an upgrade on check in. We had room 17 which was absolutely lovely with a large sitting area. The views from anywhere in the hotel are lovely and the staff very helpful. "

"Great location "

"Room, food, property and staff were wonderful. Nice that we could walk to town but unfortunately weather wasn’t permitting. Thank you! "

"Extremely Disappointing for a 4-Star Property We booked Le Palais d’Aglaé for our honeymoon, expecting a charming and relaxing escape with beautiful valley views. Unfortunately, what we received was a subpar experience that didn’t reflect a 4-star standard in service, hospitality, or comfort. Upon arrival, the front desk staff was far from welcoming, offering little assistance and a noticeably dismissive attitude. When we inquired about our room — which was supposed to have a valley view — we were instead given a room with two trees and a wall view (see attached photo). When we addressed the issue, we were told the hotel was full. However, rooms were still showing as available online, both on the hotel’s official site and on Expedia. Even after an Expedia representative called the hotel on our behalf, the staff refused to help or offer alternatives. To make matters worse, we were met with cold stares every time we passed the reception — not something any guest should experience, let alone during a honeymoon. The room itself felt like a dungeon, with minimal natural light and no ambiance — completely unsuitable for a romantic trip. Breakfast was equally disappointing. It was poorly organized, with missing utensils, almost no cooked food, and limited options (mostly pastries, bottled juice, and yogurt). We travel frequently, and this has been one of the most disappointing stays in France. The hotel is overpriced, overhyped. Would not recommend — we truly regret choosing "

"Great property and staff"

"So quiet. Perfect central location. Amazing staff: one of the men helped carry my suitcase to the train station ! Spacious room. Best hotel of my life!!!"

"Whatever your expectations for a five star luxury hotel, this property exceeded them. We have never been treated so personally, so warmly, and so professionally. From the minute, we arrived by car, they expected us, handled the check-in, and moved us to the front desk, where we were welcomed personally. Our rooms and all of the many restaurants, spa experiences, and views were exceptional. Above all, the concierge service was fantastic from advising us before our stay, during our stay, to offering us navigation For our departure. I would highly recommend this property or any in the Arielle family of luxury resorts. We departed with welcome gifts that we will cherish forever. The only downside was having to compare our next hotels to La Bastide de Gordes!"

"Great stay and location. Very comfortable beds and beautiful setting. Customer service at restaurant not so great. Paid for the breakfast which didnt offer much for the money and seeing a espresso machine asked for a coffee but was told to serve myself out of the automated machine while staff were making themselves coffees from the espresso machine! 🤔 "