6/10 Okay
Elizabeth
Travelled with family
26 Nov,2023
Liked: Cleanliness, room comfort
Nice apartment, but MANY MANY additional fees
This room is very clean, comfortable for our family of four, and in a great location. Ms. Donatella was friendly and helpful.
*****BUT, TRAVELERS BEWARE*****
In addition to the nightly rate paid to Hotels.com, we were charged an ADDITIONAL 250 euros for our two-night stay for fees, taxes, cleaning and towels (yes, towels). These fees and all check-in procedures were communicated in advance of the trip via Whatsapp - an app I don't regularly check - leaving us with an expensive unexpected charge when we arrived.
Also, parking was extremely challenging. This property lists "parking available" as an amenity. However, the only parking options are the paid public parking lots. When we arrived, the parking lot suggested to us was closed due to high tides. The remaining parking in Monterosso is reserved for residents. We eventually found free street parking approximately 30 minutes walk from the room. Would advise NOT bringing a vehicle to Cinque Terre.
All in all, it was a nice stay, but the fees were not clear, nor was the parking situation .
Elizabeth
Stayed 2 nights in Nov 2023