"Room spacious and clean; breakfast was average in taste and too spread out in different areas.
Front check in desk was rigid with and fussed about security issue on small Bluetooth speaker in my handbag, despite knowing i was checking in late at 3am; bags took forever (1/2 hr) to get to the room and needed multiple calls and delayed my sleep time further…"
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai
10/10 Excellent
"ITC Maratha was a very comfortable stay. We loved our room. It was spacious and clean. It was very comfortable. The linen and bed were high end and we had a good sleep. The bathroom was also luxurious. We liked the choice of restaurants at the hotel. The pool is a bit small but we weren’t there for long. All staff were lovely."
"The staff were really polite, courteous and ever welcoming. The property was clean and well maintained, particularly the central ac worked seamlessly and without any noise. The dinning room does get very buy during breakfast and buffet dinner times and at times staff seem to struggle due to high turnover. This is a minor point but the overall experience has been great. I’ll certainly be back."