Miscellaneous

Reviews of H2 Hotel München Messe

H2 Hotel München Messe
Olof-Palme-Str. 12, Munich, BY

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 463 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Afnan

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Stefanie Bergforth - Online Reputation Manager on 29 Mar,2024
Lieber Gast, vielen Dank für Ihr super Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im H2 Hotel genossen und sich bei uns rundum wohlgefühlt haben. Wir hoffen, Sie hatten eine angenehme Heimreise und kommen uns wieder einmal in München besuchen. Wir freuen uns schon auf Sie!Ihr Team von den H-Hotels

10/10 Excellent

Shiu Lai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 1 night in Mar 2024
Response from Stefanie Bergforth - Online Reputation Manager on 25 Mar,2024
Dear Shiu,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Munich soon!Your H-Hotels team,

2/10 Terrible

Pratik

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
my room had lights except that I couldn’t charge my phone because there was no electricity in the charging port, the room was cold and the a/c was locked at a lower level. The breakfast was mismanaged it was terrible like they didn’t care who came and ate the food if you were living in the other places and if you walked in and grabbed a plate you can get away with it cause they weren’t checking nothing. Bad experience overall. Wouldn’t recommend!
Stayed 1 night in Dec 2023
Response from Thea Neumann - Online Reputation Manager on 10 Jan,2024
Dear Pratik, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities
Quite far from the city center to be charging €20 for parking below the hotel. Look for parking on the side streets. Good solid breakfast. Nice room.
Response from Anika Müller - Online Reputation Manager on 15 Dec,2023
Dear Sean, Thank you for sharing some impressions of your stay with us. We hope to welcome you again and to 100% convince you of our H2 Hotel. Until then, have a nice time. Best regards, Your H-Hotels Team,

10/10 Excellent

Batbayar

Travelled with group
Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on 15 Dec,2023
Dear Batbayar, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Munich. Best regards, Your H-Hotels Team,

6/10 Okay

David

Liked: Cleanliness
Crowded buffet with people sneezing and coughing on the food. Nice that it was included free, but that detracted from the value.
Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on 15 Dec,2023
Dear David, Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Best regards, Your H-Hotels Team,

2/10 Terrible

DONGHYUN

Stayed 5 nights in Nov 2023
Response from Anika Müller - Online Reputation Manager on 15 Dec,2023
Dear Guest, Unfortunately, we received a very bad review from you for your stay. Would it be possible for you to tell me in detail what we can do better in the future? Such bad reviews are extremely unusual for me and I am extremely interested in discussing this with you. Awaiting your reply, I remain with kind regards, Your H-Hotels Team,

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities
Staff no help at all
Stayed 1 night in Nov 2023
Response from Thea Neumann - Online Reputation Manager on 4 Dec,2023
Dear Ana, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your H-Hotels Team

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, staff were fantastic, room clean and tidy. Hotel is close to trams, buses and underground station.
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 25 Sept,2023
Dear Rosie, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 1 night in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 22 Sept,2023
Dear Jutta, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your H-Hotels Team

6/10 Okay

Sandor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I didn't have a negative experience about the price I paid for my stay. I could have say that this was a pleasant and basic stay in a clean, well kept hotel in two very small rooms, conveniently located by the Messe. But unfortunately, I got ripped off. I booked one room weeks in advance hoping to secure my stay and at a lower price. During my checking I discovered that I would have paid $320 less for the 3 night stay if I just booked the same room also through Expedia the same day. This disappointment also put a dent on my trust in Expedia. It just doesn't make you feel good when you find out later that you have overpaid a 3 night stay by 1/3rd of the price you paid ahead.
Response from Thea Neumann - Online Reputation Manager on 12 Sept,2023
Dear Sandor,We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Munic. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during your future stay.Best regards,Your team from the H-Hotels,Thea Neumann - Online Reputation Manager

8/10 Good

Michael

Stayed 2 nights in Aug 2023
Response from Thea Neumann - Online Reputation Manager on 21 Aug,2023
Lieber Michael, vielen Dank, dass Sie sich die Mühe machten, unser H2 Hotel, bezugnehmend auf Ihre Erfahrungen, gut zu bewerten. Schön, dass Sie einen insgesamt angenehmen Aufenthalt bei uns im Hause verbringen konnten und die meisten unserer Annehmlichkeiten gefielen. Über ein baldiges Wiedersehen würden wir uns sehr freuen, um Ihre Eindrücke zu verbessern und Ihnen somit eine noch angenehmere Zeit zu ermöglichen.Beste Grüße, Ihr Team von den H-Hotels

10/10 Excellent

JEFF

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet, nice quiet location just a U2 ride from the main train station, or a short walk from Wily Platz where there are many great dining options.
Stayed 3 nights in Jul 2023
Response from Thea Neumann - Online Reputation Manager on 14 Jul,2023
Dear Jeff, Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience. Best regards, Your H-Hotels Team

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great experienced
Stayed 5 nights in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 7 Jul,2023
Dear Arlyn, Thanks a million for giving your abidance at our Hotel such an amazing rating confirming your delightful impressions and appreciation for our daily efforts. We hope that we can welcome you back again someday and enable your next stay just as pleasant. Best regards, Your H-Hotels Team

8/10 Good

Seppo

Stayed 4 nights in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 3 Jul,2023
Dear Seppo, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, property conditions & facilities
everything is great
Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 27 Jun,2023
Dear Arlyn, Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again. Kind regards, Your H-Hotels Team

6/10 Okay

Arianne

Liked: Cleanliness
Disliked: Staff & service
I disliked the breakfast, the staff was a constant coin toss of whether or not they'd even attempt to help. I was reprimanded at one point for stealing when I was refilling a bottle with water. The area surrounding is beautiful but I would strongly recommend not bothering with this hotel.
Stayed 3 nights in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 6 Jun,2023
Dear Arianne, Thanks for choosing our hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team

10/10 Excellent

Maheshwor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had to email several times to get the hotel confirmation number, but other than that a great stay- thanks
Stayed 4 nights in May 2023
Response from Thea Neumann - Online Reputation Manager on 1 Jun,2023
Dear Maheshwor, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Thea Neumann - Online Reputation Manager on 31 May,2023
Lieber Gast, wir danken Ihnen von Herzen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so hervorragend bewertet zu haben. Toll, dass Ihre Zeit in unserem Hause wunderbar war und Sie super Eindrücke mit nach Hause nehmen konnten. Gern möchten wir Ihren nächsten Besuch genauso erholsam werden lassen und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels

2/10 Terrible

Yashavanth

Stayed 1 night in May 2023
Response from Thea Neumann - Online Reputation Manager on 31 May,2023
Dear Yashavanth, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your H-Hotels Team

10/10 Excellent

Joze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2023
Response from Thea Neumann - Online Reputation Manager on 22 May,2023
Dear Joze, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team

8/10 Good

Mingwu

Liked: Cleanliness, staff & service
Double deck bed without rails on the upper bed, which can be dangerous
Stayed 1 night in May 2023
Response from Thea Neumann - Online Reputation Manager on 15 May,2023
Dear Mingwu, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team

10/10 Excellent

Rasmus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the receptionist saw we where 4 in a family roomn and found connecting double rooms for us.
Stayed 1 night in Feb 2023
Response from Your team from the H-Hotels on 22 Feb,2023
Dear Rasmus,Thanks a million for rewarding us with such an amazing rating. How lovely to know that our excellent service as well as warm hospitality satisfied your expectations and made your stay delightful. We look forward to welcome you back again soon for another brilliant abidance in great location. Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

8/10 Good

Jutta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Jan 2023
Response from Your team from the H-Hotels on 18 Jan,2023
Dear Jutta,Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

10/10 Excellent

Zhe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Your team from the H-Hotels on 4 Dec,2022
Dear Zhe,Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in great ambience.Best regards,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

8/10 Good

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close the Electronica
Stayed 3 nights in Nov 2022

8/10 Good

VALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção perto de metrô
Hotel fica a duas quadras da estação de metrô que te leva ao centro. Quartos são pequenos mas confortáveis. Bom café da manhã, incluído na diária. Limpo. Chuveiro bom e quente.
Stayed 2 nights in Aug 2022
Response from Your team from the H-Hotels on 24 Aug,2022
Dear Valter,Thank you for your efforts to rate on your recent stay at our Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.Kind regards,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2022
Response from Ihr Team von den H-Hotels on 15 Aug,2022
Lieber Alex, für Ihren Aufenthalt in unserem Hause, sowie für die daraus resultierende gute Bewertung möchten wir uns bei Ihnen bedanken. Schön, dass es Ihnen bei uns gefallen hat und die meisten unserer Annehmlichkeiten überzeugten. Über einen erneuten Besuch würden wir uns sehr freuen, um Ihre Eindrücke dann auch noch verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Amazing hotels definitely recommend it and if that way again will stay there again. Staff so friendly couldn't do enough, room was probably the best we'd ever stayed in and breakfast well worth it thank you to everyone there.
Stayed 1 night in Aug 2022
Response from Your team from the H-Hotels on 12 Aug,2022
Dear Susan, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10/10 Excellent

THI MY DUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Your team from the H-Hotels on 15 Jul,2022
Dear Thi My Dung, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in great ambience. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10/10 Excellent

Joze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022
Response from Your team from the H-Hotels on 13 Jun,2022
Dear Joze, Thanks a million for giving your abidance at our H2 Hotel such an amazing rating confirming your delightful impressions and appreciation for our daily efforts. We hope that we can welcome you back again someday and enable your next stay just as pleasant. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient for a business trip
Helpful friendly staff. Close to amenities. A couple of minor maintenance issues but corrected by housekeeping. Good times for breakfast. Clean room. Overall pleased
Stayed 4 nights in Apr 2022
Response from Your H-Hotels Team on 2 May,2022
Dear guest, Thanks a million for choosing our Hotel for your recent trip to Munich. We couldn't be happier about your lovely feedback confirming your delightful impressions and we hope to meet again very soon for another memorable stay. Best regards, Your H-Hotels Team Nicole Krötz – Online Reputation Manager

6/10 Okay

Alberto

Business traveller
Limited for transportation, some staff were not friendly.
Stayed 6 nights in Apr 2022
Response from Your H-Hotels Team on 2 May,2022
Dear Alberto, Thank you for choosing our hotel and for sharing your feedback with us. We regret that you were not convinced of our friendliness of our staff. We would like to apologize for this and hope to convince you during your next stay with us. Your H-Hotels Team Nicole Krötz – Online Reputation Manager

8/10 Good

Amal Kanti, Rotkreuz

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Small room, very clean, I could watch TV only from my bed because there was no chair in the room, quiet, very good breakfast (we had it in the Hotel H4), tube railway station 200 m, bus stop 50 m
Stayed 1 night in Mar 2022
Response from Reception on 23 Mar,2022
Thank you for the nice comments. We hope to welcome you soon with us again!

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly unimpressed
Staff were pleasant but the room was not what I booked and the level of cleanliness was horrible - there were marks on the sheets and seats in the room and dirt and hair all over the floor.
Stayed 1 night in Oct 2021
Response from Your team from the H-Hotels on 10 Oct,2021
Dear Guest, How sad to see that we didn't manage to satisfy your expectations of a pleasant stay due to mentioned inconveniences. We are deeply sorry for your uncomely experiences especially since deficient tidiness really isn’t part of our usual norm and doesn’t meet the requirements to ourselves. Please be assured that your meaningful feedback will be discussed with our housekeeping team to consider your issues for being more attentive when cleaning and checking the rooms. Again we would like to express our sorrow and we hope for another opportunity to change your point of view during a future visit. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Walked away to park the car. There was no fridge in the room. It was clean and the serve ice friendly You must have a special mask to access the restaurant and not with the normal mask. I was upset as I was asked to buy one. On my way out the receptionist was so kind to offer me and my wife free mask to access the restaurant and the breakfast was excellent. I know that the hotel cannot do for the restrictions but it’s better to get the info so one can be prepared. The gym was closed and the receptionist tried to open but we didn’t not asked again as we didn’t have time
Stayed 1 night in Aug 2021
Response from Your H-Hotels Team on 9 Sept,2021
Dear Mohammad, Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Zlatko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Your H-Hotels Team on 9 Sept,2021
Dear Zlatko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Munich! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from H2 on 20 Oct,2020
Vielen Dank für Ihre Feedback. Ihr H2 Team

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 upgrade to H4
We Got a H4 two bedroom stay, as the H2 was closed. Very good beds
Stayed 1 night in Jul 2020
Response from Reception on 29 Jul,2020
Thank you for the Kind Feedback! We appreciate it and love to hear you had a good stay with us.

10/10 Excellent

Branimira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Great location,excellent service, Tasty food for both breakfast and dinner Comfortable bed and pillows
Stayed 1 night in Dec 2019
Response from Your H2 Recetion on 4 Jan,2020
Thank you for your feedback!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good convenient hotel
A good convenient hotel near to the metro. Reception staff were fantastic, breakfast was good and the area was safe and nice. A really good hotel and good value to money.
Stayed 3 nights in Dec 2019
Response from H2 Hotel München Messe on 16 Dec,2019
Dear Guest, thank you so much for your feedback, we are glad you enjoyed your stay. We look forward to your next visit. Best regards H2 Hotel München Messe

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Reception on 18 Nov,2019
Thank you for your valuable feedback, we appreciate it and hope you will recommend us and visit us in the future again.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they were absolutely obstinate in any request for change of dates. i was travelling at a later date due to some personal reasons, and i agree that they had a zero cancellation policy but there was no response from Expedia or the Hotel with regards to date change. Horrible service, highly not recommended.
Stayed 8 nights in Oct 2019
Response from Reception on 31 Oct,2019
Dear guest, if you choose the cheaper choice and accept that it is non refundable and non-changeable, then this was your choice at the time of booking. You may also choose to bite higher rate and have the possibiliy to change in a certain range. We strongly recommend to read carefully the T&Cs of the booking before. Kind regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at H2
It was more money than what we planned to spend but everything was good. The staff was helpful and friendly and our room was very clean and comfortable. The breakfast was good in the morning as well.
Stayed 2 nights in Sep 2019
Response from Johanna Oswald on 30 Sept,2019
Hi Jeffrey, We are delighted about your positive impressions and thank you for your great review! It’s a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Munich and wish you all the best! Best regards, Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

10/10 Excellent

Vivian, new york

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel seems straight out of IKEA showroom. Clean, modern and functional. However I donor under why they charge extra fee for using their gym?
Stayed 1 night in Aug 2019
Response from reception on 3 Sept,2019
Thank you for your valuable feedback, we appreciate it and hope you will recommend us and visit us in the future again.

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly and quick check-in and check-out. Great service and big smiles!
Stayed 1 night in Aug 2019
Response from Reception on 2 Sept,2019
Thank you for your valuable feedback, we appreciate it and hope you will recommend us and visit us in the future again.

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with reasonable price
Clean room, not very big enough if you have child, polit and helpful reception, standard breakfast Far from city center but you can take U2 (12 station to center) It is beter to improve breakfast and put a bottle of water in the room
Stayed 2 nights in Aug 2019
Response from Johanna Oswald on 12 Aug,2019
Hi Hassan, Thanks a lot for your wonderful feedback. Please come back soon for another wonderful stay. Greetings from Munich! Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

8/10 Good

Verified traveller

Liked: Cleanliness
Very close to underground station and about 25 min to main Maiaplatz station
Stayed 4 nights in Aug 2019
Response from Johanna Oswald on 12 Aug,2019
Dear guest, Thank you for taking the time to share your positive feedback about your stay with us. We are very happy that our hotel met your expectations and you enjoyed the stay. We hope you will visit us soon again. Greetings from Munich! Best regards, Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

10/10 Excellent

Toby, Janesville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great area. Staff was super helpful. Near a metro station.
Stayed 2 nights in Jul 2019
Response from Johanna Oswald on 12 Aug,2019
Dear Toby, Thank you that you have taken the time to share your impressions with us. We are very pleased that you enjoyed our home stay and thank you for your feedback. If you lead your trip back, we are looking forward to welcome you again. Greetings from Munich! Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

8/10 Good

Darren, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location with access to public transport. Good breakfast and food/snack options for later. Room smaller that i thought it would be for the price paid, but comfortable and clean.
Stayed 3 nights in Jul 2019
Response from Johanna Oswald on 4 Aug,2019
Dear Darren, Thanks a lot for your kind feedback. Please come back soon for another wonderful stay. Greetings from Munich! Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent