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Komatsuya Seki Onsen

2.5 star property
Natural hot springs and a full-service spa await at this mountain retreat where guests can soak away stress in mineral-rich waters

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Travelers find tranquility at Komatsuya Seki Onsen in a serene mountain setting. Enjoy complimentary continental breakfast, high-speed WiFi, and a manager's reception. The onsite spa and natural hot springs offer perfect relaxation opportunities.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
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About this property

Komatsuya Seki Onsen

  • Hotel near Myoko Kogen
  • At Komatsuya Seki Onsen, you can look forward to free continental breakfast, a free daily manager's reception and a coffee shop/cafe. Hit the slopes at this hotel featuring ski-in/ski-out access. Indulge in some rest and relaxation at Komatsuya, the on-site spa. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Additional perks include:
  • Hot springs on-site, local meal delivery service and coffee/tea in reception
  • Room features
  • All guest rooms at Komatsuya Seki Onsen have comforts, such as premium bedding, in addition to
  • Other conveniences in all rooms include:
    • Restaurant dining guides, slippers and local maps
    • 95-cm Smart TVs with digital channels
    • Children's slippers, free tea bags/instant coffee and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 20.00 per accommodation
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Hot springs access available from 7:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Komatsuya Seki Onsen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Komatsuya Seki Onsen?

There is free parking nearby.

What time is check-in at Komatsuya Seki Onsen?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Komatsuya Seki Onsen?

Checkout is at 10:00 AM.

Where is Komatsuya Seki Onsen located?

Located in the mountains, this Myoko hotel offers ski-in/ski-out access within 1 mile (2 km) of Myoko Kogen, Seki Onsen Ski Resort and Myoko Ski Park. Akakura Onsen Ski Area and Akakan Ski Area are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Amenities

8.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay here. The staff is kind and helpful. The rooms are clean and comfortable. The Seki ski area is next door and it’s a wonderful, small, family run place.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, property conditions & facilities
Komatsuya ryokan at Seki onsen was phenomenal! Beautifully redone with attention to every detail, custom chef cooked meals were amazing, the natural onsen on site was healing and incredible and David and the staff were very accommodating and helpful. Ski in ski out at Seki onsen was so much fun! Will definitely recommend to friends and family and will be back!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give more than 5 starts in every category. Yuki, Yukiko, and David were all incredible. I booked this thinking it would be a nice hotel/ryokan and left with tears of joy, warmth, and happiness. The team here was so hospitable that this is also an understatement. This is a small business so it doesn't feel corporate but as if you are in their home (in the best of ways). Beyond this, I haven't slept on a more comfortable bed and pillow in ages. The linens were so soft and crisp. I would be so happy to return in the future.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so lovely and accomodating. Breakfast was delicious and staff driving us to Akakura Onsen was so helpful and much appreciated!! Room was very clean and spacious with a beautiful view!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so special. The room are remodeled beautifully and with respect to traditional style and everyone working here is kind and helpful. Highly recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go again!
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Really really disappointing, avoid

I have stayed at a wide range of ryokans around the Nagano ski areas, this one was by far the most disappointing. The staff are very young foreign workers on working holiday visas that clearly have no hospitality training or experience First, realize this property is a 15 minute drive from Akakura Onsen where the majority of bars and restaurants are – there are narrow roads that appear on Google Maps that should connect the two towns but these aren’t plowed in winter. So if you’re staying here, consider hiring your own car, also the nearby Seki Onsen ski area is tiny and you'll want to go elsewhere. I can forgive the circumstances of the location but this place is really isolated, there are no other businesses open in this town, you need to eat but the food here was just awful. The breakfast was simply cheap bacon and sausage with an egg dish – the scrambled eggs were memorably inedible. We didn’t eat breakfast after day 2. We had to get dinner one night, unacceptably bad, the beef rice bowl was pretty standard fare but the shrimp fried rice had 3 tiny shrimp and the “Chinese chicken” had no actual chicken. And all this could be forgiven if they offered competitive prices but we paid over US$300 per night! I wouldn’t go back here and can’t recommend it but I am hopeful that someone can turn this place around because it would be a complete shame not to make the most of this property. Please get the staffing in order and offer some basic decent food.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Paulo

Yes!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Dustin

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

YUTARO

Stayed 1 night in Feb 2025