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Reviews of President Resort Hotel Karuizawa

3 out of 5
President Resort Hotel Karuizawa
Naganoharamachi Kitakaruizawa 2032-16, Naganohara, Gunma

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 169 reviews" "
Rating 8 - Good. 69 out of 169 reviews" "
Rating 6 - Okay. 21 out of 169 reviews" "
Rating 4 - Poor. 7 out of 169 reviews" "
Rating 2 - Terrible. 6 out of 169 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the snow park was amazing but the service from the staff is what i will remember about the resort. They were all very lovely and welcoming! Excellent job team!!! 👍
Stayed 5 nights in Dec 2023

2/10 Terrible

Arie

Travelled with family
Liked: Staff & service
It's very quiet and the staff is very friendly. I didn't like the the bed wes very small and for futon you get a blanket (I wouldn't call it a mattress) it's actually a skinny blanket and I slept on the hard floor the hole night
Stayed 1 night in Jul 2023

8/10 Good

Isuru, Tokyo

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool in summer. Golf course gave good view. Outdoor onsen was fantastic. Facilities were in decent shape but rather old and not clean in some corners. Good for the price.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Siu Mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view! Excellent views of maple leaves! But a bit too far from the station.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ryunosuke

Stayed 1 night in Sep 2023

10/10 Excellent

みきこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

はつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

izumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

サヤカ

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

ひろみ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はきれいで、静かで落ち着きのある所でした。 特に満足したのは食事。とてもおいしかったです。
Stayed 1 night in Aug 2023

8/10 Good

??

Travelled with family, Travelled with family and small children
バイキングが良かったです！
Stayed 1 night in Aug 2023

8/10 Good

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have staff that speak really good English. Room is spacious. Golf court locates just next to the hotel. There is also an indoor swimming pool additional to the hot spring. It is a pity that time is tight and cannot try the pool.
Stayed 1 night in Aug 2023

8/10 Good

YUJI

Stayed 3 nights in Aug 2023

10/10 Excellent

Junko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格もほどよく、食事も美味しかったです。
Stayed 1 night in Aug 2023

2/10 Terrible

ユウコ

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
もぅ泊まりません。
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yuriko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウト後に手荷物を複数個預けたところ、子供のリュックを返して頂けず数時間後気づいた時にホテルに確認して取りに戻りました。次の予定の予約時間があったため昼食を食べ損ね、有料道路も再び支払い最悪でした。通常フロントに預けると複数個の手荷物は紐などで一つにまとめられ番号札がつけられますよね。気をつけて欲しいです。悪気があったわけではないのは解ります。それ以外のホスピタリティはとても気持ちが良かったです。
Stayed 1 night in Jul 2023

8/10 Good

Tomohiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Takahisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

きょうへい

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ゴルフ場とつながっていますのでとても便利です
Stayed 1 night in Jun 2023

10/10 Excellent

マサシ

Stayed 1 night in Jun 2023

2/10 Terrible

Lo

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

eiji

Stayed 1 night in May 2023

8/10 Good

Yammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

yue

Stayed 1 night in May 2023

8/10 Good

ともえ

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
ゴルフクラブなので仕方ないですが周りに何もない
Stayed 2 nights in May 2023

10/10 Excellent

MAIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外資ホテルのように宿泊の場合　アクティビティを無料にしていただけるといいとお思いました。
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Koike

Stayed 1 night in Apr 2023

10/10 Excellent

KYOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Yu Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

EN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Jenne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Hon Ching

Stayed 1 night in Nov 2022

10/10 Excellent

Ah Bah

Stayed 1 night in Nov 2022

4/10 Poor

Sau Wai Eliza

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception staff don’t familiar with check in process.
Stayed 2 nights in Nov 2022

10/10 Excellent

WING SZE

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の大きさがよい。

10/10 Excellent

Hideko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり山奥にあるのでここに泊まるなら車で行くのがベスト。その分自然を堪能できます。ここのリフト頂上から眺める紅葉は最高でした。

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
機械があればまた使いたいと思える快適な施設です！
Stayed 1 night in Sep 2022

10/10 Excellent

mikiko

Stayed 1 night in Sep 2022

8/10 Good

Masahiro

Travelled with group
Liked: Staff & service
温泉はよかったが、朝食がイマイチでした
Stayed 1 night in Sep 2022

8/10 Good

Nakamoto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
温泉も充実しており、施設内にはテニスやパターゴルフをする場所もあり満足です。
Stayed 1 night in Sep 2022

6/10 Okay

かつのり

Liked: Cleanliness, amenities
Stayed 1 night in Sep 2022