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The facilities were attractive and there were a nice selection of complimentary amenities provided in the lobby. The staff were attentive. The room was clean and modern. The location was excellent and we enjoyed the convenience store below. We had a lovely stay!
Jhoanna
Stayed 2 nights in Jul 2023
Response from Hotel Oriental Express Nagoya Sakae on 6 Aug,2023
Thank you for staying with us. Once again, we would like to thank you for all the high evaluations of the hotel, including the evaluation of the staff.
Worth every pennie. Close to everything, very friendly staff.
If only I can add something, probably a TV in rooms, because there is none with the room we booked.
Overall still perfect accomodation
Jonas
Response from Hotel Oriental Express Nagoya Sakae on 3 Jun,2023
Thank you for staying with us.We have one TV in each room.We apologize for any inconvenience caused.We sincerely look forward to welcoming you again.Hotel Oriental Express Nagoya Sakae
Hotel near shopping area many big department store easy to airport easy to find food
Kanidtha
Stayed 5 nights in May 2023
Response from ホテルオリエンタルエクスプレス名古屋栄 フロント on 28 May,2023
Thank you for using our hotel and for posting your review.The good location is also the strength of our hotel.We would appreciate it if you could use it when you come to the area again.
10/10 Excellent
Hongmin
20 May,2023
Hongmin
Stayed 3 nights in May 2023
Response from Hotel Oriental Express Nagoya Sakae on 22 May,2023
Thank you for staying with us.We look forward to seeing you again.
8/10 Good
Charizz
Travelled with partner
16 May,2023
Liked: Staff & service
Location! So close to a lot of fun activities. It was a bit dirty (carpets) but bedding and everything else was good.
Location is superb as the hotel is in the middle of Sakae, the main shopping district of Nagoya. Subway station is only a few minutes walk away.
Theeradej
Stayed 2 nights in Apr 2023
Response from Hotel Oriental Express NAGOYA SAKAE Front Ooi on 22 Apr,2023
Thank you very much for your stay at Hotel Oriental Express Nagoya Sakae.Thank you for your compliments about our location .We hope you will stay with us again when you come back to Japan.We look forward to welcoming you again.
8/10 Good
Verified traveller
Travelled with family
5 Apr,2023
Liked: Staff & service, room comfort
The check in process was seamless. When we entered the bathroom we noticed that it did not smell clean. The smell came from the shower curtain that did not dry well. We also noticed molds at the corner of the shower/ bath tub. The carpet of the room had visible stains. We found used slippers under the bed. There was also a small tube of used toothpaste on the floor under the dresser. The room was not cleaned well and was not up to the standards that we would expect of Japan. We called the attention of the staff and this was addressed immediately.
Verified traveller
Stayed 4 nights in Mar 2023
Response from Hotel Oriental Express NGOYA SAKAE Front staff :Oo on 5 Apr,2023
Thank you very much for staying at Hotel Oriental Express Nagoya Sakae.We sincerely apologize for any inadequate room cleaning.We will share this matter with the cleaning staff and strive to prevent recurrence in the future.Thank you very much for your valuable feedback during your busy schedule.All the staff will do their best to come again one day.Hotel Oriental Express NGOYA SAKAEFront staff :Ooi
Air-con is controlled centrally. Room is too warm and stuffy. Have to open window to have fresh air. But street traffic is too noisy and night racing to sleep peacefully impossible. Hope air-con can be controlled by guests.
Christopher Lup Meng
Stayed 16 nights in Nov 2022
Response from Hotel oriental express Nagoya sakae on 21 Nov,2022
Thank you for staying with us.Air conditioning is operated at the front desk. I'm sorry I can only do that.I'm sorry that the noise is noisy because it is a city centre area. The noise is better on the upper floors, so please make a request next time.We are waiting for your next visit.
이 호텔은 여러번 방문경험이 있습니다.
매번 위치도 만족스러워 이용하였습니다.
하지만 이번엔 큰 문제를 발견했습니다.
방안에서 바퀴벌레(ゴキブリ)여러마리를 목격했습니다.
심지어 두마리는 제가 잡아서 죽였습니다.
외출후 방에들어와 불이켜지면
바퀴벌레 여러마리가 돌아다녔씁니다.
이제 이용하지않을것입니다.
JUNSIL
Stayed 4 nights in Jul 2023
Response from Hotel Oriental Express Nagoya Sakae on 7 Aug,2023
이 번 숙박해 주셔서 감사합니다.모처럼의 여행에 불쾌감을 드려 죄송합니다.소중한 의견 감사 드립니다.호텔 오리엔탈 익스프레스 나고야 사카에
Hotellet ligger i et pænt område af Nagoya, og med gode transportmuligheder. Personalet var meget flinke og kunne godt engelsk. Værelset var også fin størrelse, men lidt svært med en stor kuffert - men det kan lade sig gøre. Morgenmadsudvalget var lidt svagt, men stadig lækkert nok.
Verified traveller
Stayed 2 nights in Jul 2023
Response from ホテルオリエンタルエクスプレス名古屋栄 on 30 Jul,2023
Thank you very much for staying with us. Thank you for your compliments to the staff. It encourages me to work. We will take the matter of breakfast as a valuable opinion.