Dear Guest,Thank you for sharing your feedback! We're delighted to hear that you enjoyed the quietness of our property and experienced great customer service during your stay. We appreciate your input regarding the dinner buffet and will certainly take it into consideration to enhance our offerings and provide a greater variety of options in the future. We look forward to welcoming you back soon, inshallah, for another wonderful experience. If there's anything specific you'd like to see improved or added, please don't hesitate to let us know. Safe travels until we see you again!

Dear Guest,Thank you so much for awarding us a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience. Your support means a lot to us. If there's anything specific you think we could improve upon to earn that coveted 5th star next time, please let us know. We're always striving to enhance our services and make your experience even better. Thank you for choosing us, and we look forward to serving you again!

Dear Guest,Thank you immensely for your generous 8-star rating! We're absolutely thrilled to hear about your exceptional experience. Your positive feedback is both motivating and rewarding for our team. If there's anything particular that stood out to you or any suggestions you have for us to make your experience even better next time, please don't hesitate to share. We truly appreciate your support and look forward to serving you with excellence in the future!

Dear Guest,Thank you so much for taking the time to leave a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience. If there's anything specific you think we can improve on to earn that extra star in the future, please feel free to let us know. We're always striving to provide the best service possible and value your input. Thank you for choosing us!

Dear GuestGreetings from Royal Tulip Canaan Nairobi!Thank you so much for your wonderful rating. We are glad to learn that you had a delightful experience with us. We look forward to welcoming you back.

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!Thank you so much for your wonderful rating. We are glad to learn that you had a delightful experience with us. We look forward to welcoming you back.

Dear Guest,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel beautiful and serene. Creating a peaceful and aesthetically pleasing environment for our guests is one of our top priorities, and we are delighted that we were able to provide you with a positive experience.Your kind words serve as motivation for our team to continue delivering excellent service and maintaining the high standards we strive for. We hope that the tranquility of our surroundings added to the overall enjoyment of your stay.If there's anything specific that stood out to you or if you have any suggestions for improvement, we would love to hear more about your experience. Your insights are invaluable to us as we continuously work to enhance our guests' experiences.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another delightful stay in the future.

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!I'm sorry to hear about your experience at the hotel. It sounds like you had some discomfort with the room and its amenities. It can be frustrating when the accommodations don't meet your expectations. If you ever decide to return, you might want to consider discussing your preferences and concerns with the our staff in advance, so we can better accommodate your needs. Your feedback is valuable, and it can help the hotel improve its services and facilities for future guests. Thank you for sharing your thoughts, and I hope your next stay, wherever it may be, is more enjoyable.

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!We would like to extend our heartfelt thanks to you for choosing to stay with us at RTCN and for writing your valuable feedback.On behalf of our entire staff at RTCN we apologize for the concerns you shared about your experience at this hotel.I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!It was a pleasure having you stay with us at RTCN.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,

Dear Guest,Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire team at Royal Tulip Canaan Nairobi, we are sorry that you weren’t wowed by your stay with us.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!We would like to extend our heartfelt thanks to you for choosing to stay with us at RTCN and for writing your valuable feedback.On behalf of our entire staff at RTCN we apologize for the concerns you shared about your experience at this hotel.I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!It was a pleasure having you stay with us at RTCN.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!It was a pleasure having you stay with us at RTCN.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,

Dear GuestGreetings from Royal Tulip Canaan Nairobi!!Thank you for taking the time to review our service and rating us. We are delighted to read that you enjoyed your experience. We look forward to your next Visit.Regards

Dear Guest,Greetings from Royal Tulip Canaan Nairobi!!We would like to extend our heartfelt thanks to you for choosing to stay with us at RTCN and for writing such an appreciative review about your experiences here. We are glad that you liked our courteous and efficient staff, airy, spacious and tastefully decorated rooms, international standards of amenities, facilities and services and our mouthwatering culinary delights of a wide variety spread in the breakfast buffet to sate varied palates.As a hotel striving to reach the pinnacle in the industry, our main prerogative is to achieve the highest levels of our guests’ satisfaction and upon receiving such complimentary review from our guest is a great source of motivation and it encourages us to strive harder with renewed energy.We would love to have you stay with us again soon and be able to help you experience our services to your utmost delight.

Dear Guest,Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire team at Royal Tulip Canaan Nairobi, we are sorry that you weren’t wowed by your stay with us.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.

Dear Guest,Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire team at Royal Tulip Canaan Nairobi, we are sorry that you weren’t wowed by your stay with us.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Kindly accept or sincere apology for the inconvenience caused during your recent stay with us. Your feedback has been shared with concerned department heads & will ensure a corrective action will be taken to ensure such inconvenience will not occur again with our guests. We are thankful to you for sharing your feedback, which will allow us to identify the area where we are supposed to work. We look forward to welcome you again at RTCN

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for your wonderful feedback on this esteemed forum. We are delighted to receive such positive comments about your experience at the hotel. I am very honored to know that our Kitchen team were able to provide great assistance in extending a superior experience and making your visit a memorable one. At RTCN, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. My team and I eagerly wait to welcome you back soon. Stay safe

Dear Guest, Wish You Happy New Year!! Thank You for sharing your positive review score about our service & facilities. We look forward to welcome you again at RTCN.

Dear Guest, Wishing You Happy New Year!! Thank You for sharing valuable rating about our service & service. We look forward to welcome you again at RTCN.

Dear Guest, Wishing You Happy New Year!! Thank You for sharing your valuable star rating about our service & facility. We look forward to welcome you again at RTCN.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank You for sharing eight points about our service & facilities. We look forward to welcome you again at RTCN.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for your wonderful feedback on this esteemed forum. We are delighted to receive such positive comments about your experience at the hotel. I am very honored to know that our team were able to provide great assistance in extending a superior experience and making your visit a memorable one. However we have also noted down your concern about slow service in Restaurant. We will ensure to take corrective action & will make sure such issue doesn't occur again in future. At RTCN, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. My team and I eagerly wait to welcome you back soon. Stay safe

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for your wonderful feedback on this esteemed forum. We are delighted to receive such positive comments about your experience at the hotel. I am very honored to know that our team were able to provide great assistance in extending a superior experience and making your visit a memorable one. However we have also noted down your concern about slow service & smoke smell in corridor. We will ensure to take corrective action & will make sure such issue doesn't occur again in future. At RTCN, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. My team and I eagerly wait to welcome you back soon. Stay safe

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for your wonderful feedback on this esteemed forum. We are delighted to receive such positive comments about your experience at the hotel. I am very honored to know that our team were able to provide great assistance in extending a superior experience and making your visit a memorable one. At RTCN, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. My team and I eagerly wait to welcome you back soon. Stay safe

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Kindly accept or sincere apology for the inconvenience caused during your recent stay with us. Your feedback has been shared with our Management & will ensure a corrective action will be taken to ensure such inconvenience will not occur again with our guests. We are thankful to you for sharing your feedback, which will allow us to identify the area where we are supposed to work. We look forward to welcome you again at RTCN

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Kindly accept our sincere apology for the inconvenience caused during your recent stay. I would like to inform as per guest convenience, on daily basis occupied rooms are getting cleaned between 0900 hrs to 1600 hrs. However as per guest request our Housekeeping team is always available to clean the room on guest's specific time. Once again accept our apology for the inconvenience & we ensure that we will arrange a training for Housekeeping staff to ensure such inconvenience doesn't occur with our any of the guest. We are thankful to you for your valuable feedback & we look forward to welcome you again at RTCN.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank You for sharing your rating, however We would request you to share more details about your experience during your recent stay with us & your detailed feedback will allow us to review our services & concerns which will will be discussed with the department head to ensure corrective actions has been taken. Once Again thank you for your rating & we look forward to welcome you again at RTCN.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for rating our our hotel & services! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Kindly accept our apology for the inconvenience. Since you haven't Check-In at Royal Tulip Canaan Nairobi, your reservation has gone under No-Show. Moreover your payment was done at Hotel.com, hence after evaluating cancellation policy, Hotels.com will process the refund in your card.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank You for sharing your valuable feedback, which always motivate our team members to deliver prompt service. Your concern about Ice not available, has been shared with F&B Manager & we ensure a corrective action will be taken on the same. Once again we are thankful to you for your comment & we look forward to welcome you again at Royal Tulip Canaan Nairobi.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! We would like to extend our heartfelt thanks to you for choosing to stay with us at RTCN and for writing such an appreciative review about your experiences here on Expedia. We have noted down details about masking tape in room & same will be shared with Housekeeping team to ensure before releasing the room, they should check it properly. We would love to have you stay with us again soon and be able to help you experience our services to your utmost delight. Warm Regards,

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for sharing your valuable feedback and It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Head for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at RTCN.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! It has been our pleasure to welcome you at RTCN and we thank you for your patronage. We are truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. I have shared your feedback with everyone at the hotel – your appreciation means the world to our ambassadors and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back with us at Royal Tulip Canaan Nairobi soon and thank you again for your patronage and recommendations to others.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank You for sharing your valuable feedback about hotel & service.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank You for sharing your valuable feedback. We have taken a note of your concern & same has been shared with our Executive Housekeeper. We insure your feedback & suggestion will be taken serious & concerned department head will ensure for better experience next time.

Dear Valued Guest Greetings from Royal Tulip Canaan Nairobi!! Thank you for your valuable feedback and very kind and encouraging words. We are delighted to see that you had a memorable stay experience at our Hotel. Your compliments have been conveyed to the entire Team in particular to the front office, house keeping, chefs and the coffee shop teams and will certainly motivate us to strive for further excellence. On behalf of our entire RTCN Team, we thank you for your patronage and hope to see you again during your next visit to Nairobi. Assuring you of our best attention and personalized services at all times.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! At the Onset let me thank you for sharing your experience and we are happy to know that you had a very comfortable stay at RTCN. I will surely convey your message to our entire team their service excellence. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories.

Dear Guest, Greetings from Royal Tulip Canaan Nairobi!! Thank you for sharing your valuable feedback and It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Head for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at RTCN. Warm Regards,

Dear Guest Thank you for giving us your comments. We sincerely apologize for the inconvenience during your stay. We assure to take corrective action. Regards Jayesh Cholera General manager

Dear Guest Thank you for giving us your feedback. We are extremely sorry for the inconvenience you have gone through. We assure you to take corrective action. Look forward to welcoming you again. Regards Jayesh Cholera General Manager

Dear Guest Thank you for choosing RTCN we understand you have had a pleasant stay with us. We will be happy to welcome you again when next in Nairobi. Regards Jayesh Cholera

Dear Guest Thank for giving us the opportunity to be of service to you. We are glad you had a pleasant stay with us. Look forward to welcoming you again when next in Nairobi. Regards Jayesh Cholera General Manager

Dear Guest Thank you for choosing to stay with us at RTCN. We are happy to note overall you have enjoyed your stay with us. I have noted your concern and will address the same ASAP. Look forward to welcoming you again when next in Nairobi. Regards Jayesh Cholera General Manager

Dear Guest Thank you for choosing RTCN for your stay in Nairobi. We regrat the inconvenience due to the AC however we have checked and assure it is in order. We will be happy to be given the oppurtunity to welcome you again when next in Nairobi. Regards Jayesh Cholera General Manager