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Overview of Kusatsu Hotel

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Free WiFi
Free WiFi
Free WiFi

Kusatsu Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKusatsu Tsurutaro Kataoka Museum1 min walk
    Popular LocationYubatake5 min walk
    Popular LocationKusatsu International Ski Place14 min walk

Choose dates to view prices

About this area


Kusatsu Hotel is located in Kusatsu. The area's natural beauty can be seen at Sainokawara Park and Yubatake, while Kusatsu Tsurutaro Kataoka Museum and Kusatsu Town Onsen Museum are cultural highlights. Karuizawa Toy Kingdom and Kusatsu Nettaiken are also worth visiting. Spend some time exploring the area's activities, including skiing.
Popular Location

What's nearby

  • Kusatsu Tsurutaro Kataoka Museum - 1 min walk
  • Yubatake - 5 min walk
  • Kosenji Temple - 6 min walk
  • Kusatsu Town Onsen Museum - 6 min walk
  • Kusatsu International Ski Place - 14 min walk


  • Where to eat
  • On-site dining venue – Serves breakfast and dinner.

About this property

Kusatsu Hotel

3.5-star ryokan with a free shuttle to the slopes
Kusatsu Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and hot springs. All 44 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and TVs. In-room massages, phones and free toiletries are among the other amenities that guests will find.
Kusatsu Hotel offers 44 forms of air-conditioned accommodation with complimentary slippers and free toiletries. This Kusatsu ryokan provides complimentary wireless Internet access. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the ryokan include a spa tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Free ski shuttle

Food and drink

  • Japanese breakfast available for a fee daily 7:30 AM–8:30 AM: JPY 1650 for adults and JPY 1650 for children
  • Coffee/tea in a common area

Things to do

  • Downhill skiing
  • Free bike hire
  • Hot springs
  • Snowboarding
  • Hot tub

Family friendly

  • Fridge


  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Ski storage

Languages spoken

  • Japanese


  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Bidet
  • Free toiletries
  • Hairdryer (on request)


  • TV

Food and drink

  • Electric kettle
  • Fridge
  • Tea service at check-in/check-out


  • In-room massage
  • Phone
  • Slippers
  • Tatami (woven mat floors)



Check-in from 2 PM - 6 PM
Minimum check-in age - 20


Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 18 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for Japanese breakfast: JPY 1650 for adults and JPY 1650 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ryokan Kusatsu Hotel Kusatsu
Kusatsu Kusatsu Hotel Ryokan
Ryokan Kusatsu Hotel
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan Kusatsu

Frequently asked questions

Rating 5 - Excellent. 202 out of 324 reviews
5 - Excellent 62%
Rating 4 - Good. 96 out of 324 reviews
4 - Good 30%
Rating 3 - Okay. 21 out of 324 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 324 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 324 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to Yubatake with onsen
Nice place, close to Yubatake and amazing service. Will come back again in the future.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Average onsen
The hotel's location was excellent. A stone's throw from Sainokawara Park and the centre of town. The park is a must. We did not have any issue with the noises due to the age of the property that others have commented on, however, the onsen was a little disappointing. Indoor onsen was average, the outdoor one was lukewarm and the private onsen was.. just a tub. Otherwise, we had a pleasant stay in Kusatsu with the snow quality and the nice little onsen town.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020